Supportbench - Alternatives & Competitors

Ranked by Relevance

• 1
  MEJ Support AI The ultimate tool to manage your support tickets and keep your clients happy

  MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

  • Freemium
  • From 15$
• 2
  SupportLogic AI Agents for Complex B2B Support Experience Management

  SupportLogic is an AI-powered platform that transforms complex B2B customer support operations through real-time sentiment analysis, escalation prediction, and intelligent case routing. It integrates with existing ticketing systems to deliver proactive support experiences.

  • Contact for Pricing
• 3
  Thena The modern B2B ticketing platform

  Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

  • Free Trial
  • From 64$
• 4
  SupBot Handle customer support instantly with AI

  SupBot is an AI-powered customer support solution that enables businesses to create, train, and deploy automated support bots. It offers instant 24/7 customer support while reducing operational costs through AI automation.

  • Freemium
  • From 15$
• 5
  UseResponse AI-powered Customer Support Suite for Unified Multichannel Service

  UseResponse is a scalable customer service platform that leverages AI to automate support workflows, streamline multichannel interactions, and provide advanced analytics for improved customer experience.

  • Paid
  • From 49$
• 6
  Support.cc Manage Support Requests for Timely Customer Query Resolution

  Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

  • Free Trial
  • From 15$
• 7
  CoSupport AI All-in-one AI solution for Customer Support

  CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.

  • Contact for Pricing
• 8
  Jitbit Helpdesk Ticketing System for Customer Support Teams

  Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

  • Freemium
• 9
  AI Chatbot Support Multi-platform AI & Live Chat Customer Support

  AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

  • Paid
  • From 40$
• 10
  SysAid AI-Driven IT Service Management for Modern Teams

  SysAid is an advanced IT service management (ITSM) platform powered by agentic AI, enabling organizations to automate repetitive IT tasks, accelerate issue resolution, and enhance productivity through AI-driven workflows and support.

  • Contact for Pricing
• 11
  Aidbase AI-Powered support for your SaaS startup

  Aidbase is a comprehensive AI-powered support ecosystem that combines chatbot, ticketing, and email support functionalities to automate customer service for SaaS businesses.

  • Freemium
  • From 29$
• 12
  Desku One Inbox, Every Channel #1 OmniChannel Customer Service Software

  Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.

  • Free Trial
  • From 19$
• 13
  Euphoric.ai Streamlined Customer Support Management

  Euphoric.ai is a customer support tool designed to improve team organization and efficiency. It centralizes customer interactions and provides features for streamlined communication and collaboration.

  • Free Trial
• 14
  AI Desk AI-powered Customer Service on your website

  AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.

  • Freemium
  • From 19$
• 15
  Userscom Keep your customer support efficient with zero clutter or chaos.

  Userscom is an AI-powered ticketing system designed to streamline customer support, improve response times, and enhance customer relationships.

  • Freemium
  • From 15$
• 16
  Parabolic AI Assistant for Customer Support

  Parabolic is an AI-powered customer support assistant that automates responses and improves support efficiency. It integrates with existing ticketing software and learns from your support data.

  • Usage Based
• 17
  DeepConverse AI-driven Support Automation Platform for Faster Customer Service

  DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.

  • Free Trial
  • From 49$
• 18
  SupportZeal 24/7 AI Live Customer Support

  SupportZeal offers an AI-powered chatbot for 24/7 customer support, lead capture, and appointment scheduling. Improve customer satisfaction and team efficiency with instant responses and smart automation.

  • Freemium
  • From 27$
• 19
  SympoQ Online Help Desk Software for Agile Customer Support

  SympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.

  • Free Trial
  • From 10$
• 20
  CX Genie Achieve 24/7 Customer Support Excellence with AI

  CX Genie is an AI-powered customer support platform that enhances engagement, automates responses, and streamlines workflows. It offers solutions like AI chatbots, help desk, and ticket management to improve customer satisfaction and business growth.

  • Freemium
  • From 15$
• 21
  Venixs Best Business-Oriented AI Customer Success System

  Venixs is a business-oriented AI customer success system that enhances efficiency and customer engagement through a conversational ticketing system and AI-driven interactions.

  • Paid
  • From 10000$
• 22
  ChatBees 10x Support Automation with AI-Powered Customer Support Solution

  ChatBees is an AI-powered customer support platform that builds Knowledge Graphs from historical tickets and internal knowledge bases to automate and reduce ticket resolution time by up to 52%.

  • Usage Based
  • From 49$
• 23
  Help.center Reduce support tickets significantly with the power of AI

  Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

  • Freemium
  • From 19$
• 24
  Kustomer Unleash the power of data + AI + humans in customer service

  Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

  • Contact for Pricing
• 25
  Web2Chat AI can now answer chats for you!

  Web2Chat is an AI-powered customer support platform that combines live chat, ticketing, a knowledge base, CRM, and a news center to enhance customer interactions and streamline support for startups.

  • Freemium
  • From 19$
• 26
  AIHelp Maximize your return using the best AI services of In-App Support and Operations

  AIHelp is an integrated support platform offering AI-powered customer service solutions for mobile and web applications. It enhances customer engagement and retention through features like AI chatbots, in-app messaging, and customizable workflows.

  • Freemium
• 27
  Gaspar AI AI Employee Helpdesk for Smarter Support

  Gaspar AI is a Generative AI-powered employee helpdesk that automates tasks, answers questions, and resolves issues, boosting engagement and productivity.

  • Paid
  • From 4$
• 28
  AnsweriQ Transform your customer service with AI

  AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

  • Contact for Pricing
• 29
  helper.ai Effortless World-Class Customer Support

  Helper AI utilizes AI to provide instant answers and generate drafts for customer support teams, aiming to make support interactions more efficient and productive.

  • Usage Based
• 30
  Deepdesk AI Agent Assist for enhanced customer support.

  Deepdesk AIx is an AI-powered agent assist tool that provides real-time suggestions and next-best action options for customer support agents across chat, email, and voice channels.

  • Contact for Pricing
• 31
  Help Scout The all-in-one platform for delightful customer conversations

  Help Scout is a customer support platform designed to enhance team efficiency and customer satisfaction through features like a shared inbox, knowledge base, live chat, and integrated AI tools.

  • Freemium
  • From 50$
• 32
  My AskAI AI-powered customer support agents for instant, 24/7 customer assistance

  My AskAI is a comprehensive AI customer support solution that creates customized support agents capable of handling customer queries automatically, integrating with existing tools like Zendesk and Intercom while reducing support costs and response times.

  • Freemium
  • From 60$
• 33
  Capacity The AI-Powered Support Automation Platform

  Capacity is an AI-powered support automation platform that helps teams automate customer support, HR, and IT tasks. It integrates with existing systems to provide a unified knowledge base and improve team efficiency.

  • Free Trial
• 34
  IrisAgent Automate Customer Support with AI

  IrisAgent is an AI-powered customer support automation platform that resolves tickets and chats, automates operations, and provides real-time sentiment analysis.

  • Freemium
• 35
  Resolve247 Effortless Customer Support, Powered by AI

  Resolve247 offers AI-powered customer support tools including an AI chatbot for instant answers and ResponseAssistant for automated response drafting, designed to streamline customer service operations and reduce support workload.

  • Free Trial
• 36
  Answer AI Instant customer support, always switched on

  Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

  • Freemium
  • From 19$
• 37
  Zupport Pioneering SaaS Customer Support

  Zupport is an AI-powered customer support platform designed specifically for SaaS companies. It helps manage duplicate issues, detect user intent, and enrich bug reports to improve customer experience.

  • Free Trial
  • From 29$
• 38
  Inkeep AI support you can trust.

  Inkeep is an AI-powered copilot for support teams, providing trusted answers and insights to improve self-service support and streamline ticket resolution.

  • Paid
  • From 600$
• 39
  Deskflow Co-Pilot for your employee-facing teams

  AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

  • Contact for Pricing
• 40
  Batai Intelligent conversations, real results.

  Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.

  • Paid
  • From 25$
• 41
  LiveAgent Omnichannel Customer Service Platform

  LiveAgent is an omnichannel customer service platform offering ticketing, live chat, call center, and knowledge base solutions, enhanced with AI features.

  • Freemium
  • From 19$
• 42
  QuestWiz AI-Powered customer support agent for SMB

  QuestWiz is an AI-powered customer support solution that creates personalized agents by learning from your website and files in just 2 minutes, providing 24/7 automated customer support without requiring AI or coding expertise.

  • Free Trial
  • From 16$
• 43
  Macha AI Customer-centric AI support automation for Zendesk and LiveChat

  Macha AI is an intelligent customer support automation platform that integrates with Zendesk and LiveChat to provide multilingual support, ticket automation, and enhanced customer service efficiency.

  • Paid
  • From 49$
• 44
  TorkeHub Intelligent Tools to Drive Business Success

  TorkeHub offers AI-powered CRM and automation tools to streamline operations, manage leads, and enhance sales and marketing processes. Boost productivity and efficiency with smarter tools.

  • Freemium
  • From 6$
• 45
  Tactful AI Simpler, Better and Modern Customer Service

  Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

  • Freemium
• 46
  Siit Modern Service Desk for Streamlined Internal Operations

  Siit is a service desk platform that helps companies manage internal requests and automate workflows, improving employee experience and operational efficiency.

  • Paid
  • From 23$
• 47
  ClickConnector Customer Support Platform For SaaS Products

  ClickConnector is an AI-powered customer support platform designed for SaaS products, offering a comprehensive suite of tools including AI chatbots, help desk, and knowledge base portals.

  • Freemium
  • From 49$
• 48
  aihelp.net Maximize your return using THE BEST AI services of In-App Support and Operations

  AIHelp offers AI-powered in-app and web support solutions, including chatbots and customizable forms, to enhance customer service and operational efficiency for mobile apps and websites.

  • Free Trial
• 49
  eDesk Intelligent Customer Engagement for Ecommerce

  eDesk is an AI-powered customer support platform designed for ecommerce, streamlining support, driving loyalty, and boosting business growth.

  • Freemium
  • From 65$
• 50
  Support AI Custom ChatGPT for your business

  Support AI is a customizable ChatGPT-powered chatbot platform that automatically creates AI chatbots from your content, files, products, or videos to provide instant customer support and lead generation across multiple channels.

  • Freemium
  • From 29$