What is Aidbase?
Aidbase offers a complete AI-powered support solution designed specifically for SaaS startups. The platform integrates an intelligent chatbot that learns from your business data, a sophisticated ticketing system, and streamlined email support management, all within a unified interface.
The system features advanced AI capabilities that enable automated customer support around the clock, while maintaining a human-like interaction experience. With customizable branding options, seamless integration capabilities, and GDPR compliance, Aidbase provides businesses with the tools needed to reduce response times and improve customer service efficiency.
Features
- AI Chatbot: Self-learning system trained on business-specific data
- Unified Inbox: Centralized management of tickets and emails
- Knowledge Base Integration: FAQ and documentation search capabilities
- Custom Branding: Fully customizable interface with brand colors and logos
- Team Collaboration: Multi-user support with customizable roles
- Analytics: Knowledge gap identification and performance tracking
- Integration Support: Compatible with multiple platforms through SDKs and APIs
- GDPR Compliance: Secure data encryption and EU-based storage
Use Cases
- Automated customer support for SaaS companies
- 24/7 instant response to common customer queries
- Customer information collection and lead generation
- Knowledge base management and distribution
- Support team collaboration and ticket management
- Email support automation
FAQs
-
Can I use Aidbase for free?
Aidbase offers a 7-day free trial on all plans. After the trial period, you will need to select a paid plan to continue using the service. -
How do you handle payments?
Payments are processed through Stripe, accepting both credit and debit cards for subscription payments. -
Can I invite my team to Aidbase?
Yes, you can invite team members to collaborate with you, with different team size limits depending on your subscription plan.
Helpful for people in the following professions
Aidbase Uptime Monitor
Average Uptime
100%
Average Response Time
145 ms
Last 30 Days
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