Octoparse CEM - Alternatives & Competitors

Ranked by Relevance

• 1
  Chattermill AI Customer Feedback Analytics for CX & VOC Leaders

  Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

  • Contact for Pricing
• 2
  ReviewSense AI Unlock Customer Insights from Reviews

  ReviewSense AI analyzes customer reviews to provide actionable insights. It helps businesses understand customer sentiment and improve their products and services.

  • Freemium
  • From 8$
• 3
  Comments Analytics Unlock Valuable Customer Insights from Comments

  Comments Analytics uses AI to analyze customer comments and reviews, providing valuable insights into customer sentiment, key topics, and preferences.

  • Paid
  • From 39$
• 4
  Eclipse AI Turn Customer Feedback Into Actionable Insights

  Eclipse AI is a comprehensive AI-powered customer feedback analytics platform that unifies feedback from multiple sources and generates actionable insights for improved customer experience.

  • Freemium
  • From 171$
• 5
  Enterpret Transform Customer Feedback into Product Growth

  Enterpret is a customer feedback intelligence platform that automatically unifies and categorizes feedback to capture the Voice of the Customer, helping companies build products customers love and drive revenue.

  • Contact for Pricing
• 6
  CCXAI AI-Powered Customer Communication

  CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

  • Paid
  • From 15$
• 7
  Syncly Turn Customer Feedback into Actionable Insights

  Syncly is a customer feedback intelligence platform that helps customer-centric teams uncover valuable insights to enhance customer satisfaction, boost retention, and accelerate growth.

  • Contact for Pricing
• 8
  Dovetail The fastest way to understand your customer

  Dovetail is an AI-powered customer insights platform that transforms customer conversations, documents, and feedback into actionable insights through automated analysis and real-time collaboration.

  • Freemium
  • From 29$
• 9
  Cynthia AI Your companion in product research.

  Cynthia AI helps you understand your customer feedback, tickets, and other qualitative data at scale. Uncover actionable insights within seconds to accelerate your product research.

  • Free Trial
  • From 25$
• 10
  Prodix Automated Customer Feedback Insights for Better Decision-Making

  Prodix leverages AI to automatically categorize and generate actionable insights from customer feedback, helping businesses improve customer experience and prioritize impactful changes.

  • Contact for Pricing
• 11
  Thematic Transforming Customer Feedback into Actionable Insights

  Thematic is an AI-powered platform that analyzes open-ended text feedback, transforming it into actionable insights to improve customer experience and drive business growth.

  • Free Trial
• 12
  Cust AI Agents for Elite Customer Success Teams

  Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

  • Paid
  • From 400$
• 13
  Zefi Transform user feedback into value

  Zefi is an AI-powered platform that automatically unifies, categorizes, and analyzes user feedback across multiple channels to inform product decisions and improve customer experience.

  • Contact for Pricing
• 14
  RevAI AI-Powered Customer Feedback Analysis and Insights

  RevAI is an AI-powered platform that analyzes customer reviews and feedback using natural language processing to extract meaningful insights, identify trends, and perform sentiment analysis.

  • Freemium
  • From 10$
• 15
  Adoreboard AI-Powered Emotional Analysis for Customer & Employee Experience

  Adoreboard uses AI to rapidly analyze and theme open-text feedback, enabling organizations to uncover deep emotional insights and act on them for improved customer and employee experiences.

  • Contact for Pricing
• 16
  Qualli The AI-powered customer feedback platform that centralizes and automates insights

  Qualli is an AI-powered feedback management platform that combines survey tools with automated feedback analysis, helping businesses collect and organize customer insights across multiple channels.

  • Freemium
  • From 199$
• 17
  Harmonize.ai Take the guesswork out of what your customers want

  Harmonize.ai is a consumer insights platform aggregating customer feedback from diverse online sources, using AI to provide actionable insights for product, CX, and marketing improvements.

  • Free Trial
• 18
  Anecdote AI-powered customer feedback analysis and insights platform

  An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

  • Free Trial
• 19
  Wonderflow AI-Powered Consumer Insights Platform

  Wonderflow leverages AI to transform raw customer feedback from multiple sources into actionable insights, enabling businesses to enhance products, marketing strategies, and customer experience.

  • Contact for Pricing
• 20
  Unwink.AI Transform Customer Feedback into Actionable Insights

  Unwink.AI is a customer intelligence platform leveraging AI to transform customer feedback from diverse sources into actionable insights. It aims to boost support efficiency, enhance product development, and optimize marketing efforts.

  • Freemium
  • From 123$
• 21
  REVIEWS.io AI Revolutionize review management with AI-powered responses and insights

  REVIEWS.io AI is a comprehensive review management platform that leverages artificial intelligence to generate quick responses, analyze review data, and provide actionable insights for businesses.

  • Free
• 22
  Painboard Centralize product feedback, uncover insights, quantify qualitative data, make data-driven decisions

  Painboard uses AI to analyze qualitative customer feedback, build a taxonomy of themes, and surface detailed insights. It centralizes feedback, quantifies data, and enables data-driven product decisions.

  • Contact for Pricing
• 23
  Feedback Navigator Discover what your customers want with AI-powered feedback analysis

  Feedback Navigator is an AI-powered platform that analyzes customer feedback from multiple sources to extract valuable insights, sentiments, and customer requests through advanced language processing.

  • Freemium
  • From 15$
• 24
  CoSupport AI All-in-one AI solution for Customer Support

  CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.

  • Contact for Pricing
• 25
  Velaris The Operating System for modern Customer Success

  Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

  • Contact for Pricing
• 26
  Unwrap.ai Turn customer feedback into revenue

  Unwrap.ai is an AI-powered platform that analyzes and consolidates unstructured customer feedback to deliver actionable insights for product teams.

  • Paid
  • From 1180$
• 27
  Rargus Generative AI for customer feedback analysis and insights

  Rargus is an AI-powered platform that transforms customer feedback from multiple channels into actionable insights, helping businesses build better products and improve customer satisfaction.

  • Freemium
  • From 499$
• 28
  Portals.co The AI-Powered customer feedback platform

  Portals.co is an AI-powered customer feedback platform that uses intelligent popups and forms to collect and analyze user feedback, simulating personalized customer interviews.

  • Free Trial
  • From 30$
• 29
  Goodays The Most Complete CX Solution in a World of AI

  Goodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty using AI-powered tools for feedback collection, analysis, and engagement.

  • Contact for Pricing
• 30
  Reviewik Copilot for your customer success department

  Reviewik is an AI-powered customer feedback analysis tool that helps businesses understand user sentiment, identify pain points, and track feature requests through automated email support analysis.

  • Contact for Pricing
• 31
  Rezon8AI Master Your Online Reputation with AI-Powered Review Management

  Rezon8AI is an AI-powered reputation management platform that helps businesses collect, analyze, and manage customer reviews while providing actionable insights for improvement. The platform filters feedback and generates strategic action plans to enhance customer experience.

  • Contact for Pricing
• 32
  FeedCheck Connecting brands to their product ratings & reviews across any marketplace

  FeedCheck aggregates customer reviews and ratings from various online marketplaces, providing brands with insights, sentiment analysis, and alerts to manage their online reputation.

  • Free Trial
• 33
  ReviewsBlender AI-powered Reviews Analysis & Response Generation

  ReviewsBlender is an AI tool for analyzing reviews from multiple channels, providing weekly summaries with sentiment analysis and AI-generated response suggestions. It helps businesses monitor reputation and gain insights affordably.

  • Paid
  • From 20$
• 34
  RepBot.ai Transform Reviews into Revenue With Your Online Reputation AI Co-Pilot

  RepBot.ai is an automated online reputation management tool that helps businesses generate, monitor, respond to, and analyze customer reviews to improve SEO and increase revenue.

  • Paid
  • From 50$
• 35
  Genesys Cloud CX AI-Powered Experience Orchestration Platform

  Genesys Cloud CX is an AI-powered, comprehensive contact center solution that maximizes impact across every experience and channel. It delivers personalized experiences at scale, improving customer loyalty and employee productivity.

  • Paid
  • From 75$
• 36
  RevEmbed Transform Your Customer Feedback Into Growth

  RevEmbed is an AI-powered review management platform that helps businesses generate, manage, and embed customer reviews to build trust and grow.

  • Free
• 37
  Reputation Always Know. Always Act.

  Reputation is a comprehensive reputation performance platform that provides businesses with a single source of truth for consumer feedback and actionable insights.

  • Contact for Pricing
• 38
  Impact AI Unlock insights from interaction data and deliver personalised customer experience at scale and increase loyalty.

  Impact AI utilizes Natural Language Processing and Machine Learning to analyze customer interactions, providing insights into sentiment and enabling personalized experiences to enhance loyalty and optimize team performance.

  • Contact for Pricing
• 39
  CustomerGauge AI-Driven B2B Customer Feedback and Monetization Platform

  CustomerGauge is an AI-powered platform designed to help B2B companies collect, analyze, and act on customer feedback in real time, driving revenue growth and customer retention.

  • Contact for Pricing
• 40
  Joyous Unlock actionable frontline insights with AI-powered feedback solutions.

  Joyous leverages advanced AI to transform thousands of frontline chat responses into prioritized action plans for operational excellence, sales acceleration, customer experience, and employee engagement.

  • Paid
  • From 7500$
• 41
  Pulse Insights Innovative Enterprise Customer Feedback Software

  Pulse Insights provides enterprises with advanced customer feedback solutions featuring contextual microsurveys embedded within digital experiences for high-volume, actionable insights.

  • Contact for Pricing
• 42
  CXone Mpower AI Customer Service Automation

  CXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.

  • Paid
  • From 71$
• 43
  TheLoops AI Agents for The Next Era of CX Operations

  TheLoops is an AI-powered platform designed to enhance CX operations by empowering teams, containing costs, and delivering measurable business outcomes.

  • Contact for Pricing
• 44
  CloseUp Turn Customer Interviews into Your Product Roadmap

  CloseUp is an AI-powered platform that analyzes customer interviews to extract actionable insights, helping product teams build roadmaps based on user needs.

  • Freemium
  • From 49$
• 45
  CSCopilot Turn Customer Conversations into Actionable Insights

  CSCopilot is a platform designed for B2B SaaS teams that captures and organizes customer feedback, feature requests, and revenue opportunities from meetings.

  • Paid
  • From 49$
• 46
  BestChat Smart Chat Driven eCommerce for Seamless Customer Engagement

  BestChat is an AI-powered chat solution designed for e-commerce platforms, offering intelligent customer support, lead capture, and sales automation through its SmartBot technology.

  • Free Trial
• 47
  FeedbackChimp Centralize, Analyze, and Act on User Feedback in Real-Time

  FeedbackChimp streamlines customer feedback management, offering powerful tools to collect, organize, and prioritize user input with real-time collaboration and actionable insights.

  • Freemium
  • From 29$
• 48
  C2Perform Streamline Contact Center Operations with AI-Driven Performance Tools

  C2Perform is an AI-powered platform designed to optimize contact center and back office operations by integrating coaching, knowledge management, quality assurance, learning management, and employee engagement into one unified suite.

  • Paid
  • From 25$
• 49
  Omind Empowering Businesses with Unified Customer Experience Management Platform

  Omind is an AI-driven Unified Customer Experience Management (CXM) platform designed to help businesses enhance customer engagement, drive growth, and improve operational efficiency.

  • Free Trial
• 50
  ChattySurvey Stop Guessing, Get Answers Through AI-Powered Conversations

  ChattySurvey is an AI-powered survey tool that transforms traditional surveys into engaging conversations, delivering 10x more responses and actionable insights through personalized follow-ups.

  • Freemium
  • From 99$