Octoparse CEM - Alternatives & Competitors
Octoparse CEM
Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.
Home page: https://cem.octoparse.com
Ranked by Relevance
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1
ReviewSense AI Unlock Customer Insights from ReviewsReviewSense AI analyzes customer reviews to provide actionable insights. It helps businesses understand customer sentiment and improve their products and services.
- Freemium
- From 8$
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2
Comments Analytics Unlock Valuable Customer Insights from CommentsComments Analytics uses AI to analyze customer comments and reviews, providing valuable insights into customer sentiment, key topics, and preferences.
- Paid
- From 39$
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3
Eclipse AI Turn Customer Feedback Into Actionable InsightsEclipse AI is a comprehensive AI-powered customer feedback analytics platform that unifies feedback from multiple sources and generates actionable insights for improved customer experience.
- Freemium
- From 171$
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4
Dovetail The fastest way to understand your customerDovetail is an AI-powered customer insights platform that transforms customer conversations, documents, and feedback into actionable insights through automated analysis and real-time collaboration.
- Freemium
- From 29$
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5
Thematic Transforming Customer Feedback into Actionable InsightsThematic is an AI-powered platform that analyzes open-ended text feedback, transforming it into actionable insights to improve customer experience and drive business growth.
- Free Trial
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6
Cust AI Agents for Elite Customer Success TeamsCust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.
- Paid
- From 400$
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7
Zefi Transform user feedback into valueZefi is an AI-powered platform that automatically unifies, categorizes, and analyzes user feedback across multiple channels to inform product decisions and improve customer experience.
- Contact for Pricing
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8
RevAI AI-Powered Customer Feedback Analysis and InsightsRevAI is an AI-powered platform that analyzes customer reviews and feedback using natural language processing to extract meaningful insights, identify trends, and perform sentiment analysis.
- Freemium
- From 10$
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9
Qualli The AI-powered customer feedback platform that centralizes and automates insightsQualli is an AI-powered feedback management platform that combines survey tools with automated feedback analysis, helping businesses collect and organize customer insights across multiple channels.
- Freemium
- From 199$
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10
Anecdote AI-powered customer feedback analysis and insights platformAn AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.
- Free Trial
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11
REVIEWS.io AI Revolutionize review management with AI-powered responses and insightsREVIEWS.io AI is a comprehensive review management platform that leverages artificial intelligence to generate quick responses, analyze review data, and provide actionable insights for businesses.
- Free
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12
Painboard Centralize product feedback, uncover insights, quantify qualitative data, make data-driven decisionsPainboard uses AI to analyze qualitative customer feedback, build a taxonomy of themes, and surface detailed insights. It centralizes feedback, quantifies data, and enables data-driven product decisions.
- Contact for Pricing
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13
Feedback Navigator Discover what your customers want with AI-powered feedback analysisFeedback Navigator is an AI-powered platform that analyzes customer feedback from multiple sources to extract valuable insights, sentiments, and customer requests through advanced language processing.
- Freemium
- From 15$
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14
CoSupport AI All-in-one AI solution for Customer SupportCoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.
- Contact for Pricing
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15
Velaris The Operating System for modern Customer SuccessVelaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.
- Contact for Pricing
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16
Unwrap.ai Turn customer feedback into revenueUnwrap.ai is an AI-powered platform that analyzes and consolidates unstructured customer feedback to deliver actionable insights for product teams.
- Paid
- From 1180$
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17
Rargus Generative AI for customer feedback analysis and insightsRargus is an AI-powered platform that transforms customer feedback from multiple channels into actionable insights, helping businesses build better products and improve customer satisfaction.
- Freemium
- From 499$
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18
Portals.co The AI-Powered customer feedback platformPortals.co is an AI-powered customer feedback platform that uses intelligent popups and forms to collect and analyze user feedback, simulating personalized customer interviews.
- Free Trial
- From 30$
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19
Goodays The Most Complete CX Solution in a World of AIGoodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty using AI-powered tools for feedback collection, analysis, and engagement.
- Contact for Pricing
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20
Reviewik Copilot for your customer success departmentReviewik is an AI-powered customer feedback analysis tool that helps businesses understand user sentiment, identify pain points, and track feature requests through automated email support analysis.
- Contact for Pricing
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21
Rezon8AI Master Your Online Reputation with AI-Powered Review ManagementRezon8AI is an AI-powered reputation management platform that helps businesses collect, analyze, and manage customer reviews while providing actionable insights for improvement. The platform filters feedback and generates strategic action plans to enhance customer experience.
- Contact for Pricing
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22
RepBot.ai Transform Reviews into Revenue With Your Online Reputation AI Co-PilotRepBot.ai is an automated online reputation management tool that helps businesses generate, monitor, respond to, and analyze customer reviews to improve SEO and increase revenue.
- Paid
- From 50$
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23
Genesys Cloud CX AI-Powered Experience Orchestration PlatformGenesys Cloud CX is an AI-powered, comprehensive contact center solution that maximizes impact across every experience and channel. It delivers personalized experiences at scale, improving customer loyalty and employee productivity.
- Paid
- From 75$
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24
Reputation Always Know. Always Act.Reputation is a comprehensive reputation performance platform that provides businesses with a single source of truth for consumer feedback and actionable insights.
- Contact for Pricing
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25
CXone Mpower AI Customer Service AutomationCXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.
- Paid
- From 71$
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26
BestChat Smart Chat Driven eCommerce for Seamless Customer EngagementBestChat is an AI-powered chat solution designed for e-commerce platforms, offering intelligent customer support, lead capture, and sales automation through its SmartBot technology.
- Free Trial
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27
ChattySurvey Stop Guessing, Get Answers Through AI-Powered ConversationsChattySurvey is an AI-powered survey tool that transforms traditional surveys into engaging conversations, delivering 10x more responses and actionable insights through personalized follow-ups.
- Freemium
- From 99$
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28
VOC AI Where Customer Insights Fuse with AI ChatbotVOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.
- Freemium
- API
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29
RatingE Enhance Your Business with Effective Review ManagementRatingE is an AI-powered review management platform that automates customer review collection, management, and response across multiple platforms while protecting businesses from negative reviews and optimizing their online presence.
- Paid
- From 25$
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30
Zowie Transform customer service with AI-powered automation and intelligenceZowie is an advanced AI customer service platform that automates complex conversations across multiple channels while maintaining brand consistency and ensuring accurate resolutions through its proprietary X2, Decision, and Reasoning engines.
- Contact for Pricing
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31
Essense AI-Powered Customer & Competitor AnalysisUnlock actionable insights from customer feedback and competitor reviews with the AI-driven analysis platform Essense, and refine your product and marketing strategies.
- Freemium
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32
TalkbackAi Automate Your Customer Feedback with Intelligent AI ResponsesTalkbackAi is a Chrome browser extension that automates customer review responses with AI-powered, personalized replies while maintaining your brand voice and style.
- Freemium
- From 5$
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33
Rwiz AI Automate Your Review Replies with AIRwiz AI consolidates reviews from multiple platforms (App Store, Google Play, Trustpilot) and automates personalized responses, saving you time and improving customer engagement.
- Pay Once
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34
Sunrise AI Transform customer success with an enterprise-grade AI co-pilotSunrise AI is an enterprise-focused customer success platform that uses AI to boost retention, reduce churn, and optimize revenue by providing actionable insights and tailored playbooks for Customer Success Managers.
- Contact for Pricing
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35
Ordemio AI Copilot for your users that they loveOrdemio is an AI-powered copilot that helps businesses convert trials into paying customers by providing 24/7 customer support, automating onboarding, and delivering accurate answers from existing knowledge bases in 95+ languages.
- Usage Based
- From 99$
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36
RevSetter CustomerOS Helping customer success professionals 10x efficiency and turbo-charge resultsRevSetter CustomerOS empowers customer success professionals to enhance efficiency and drive results. It offers seamless data integration, actionable insights, and customizable workflows.
- Freemium
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37
Netomi Full-stack Agentic OS Built for Enterprise Customer ExperienceNetomi is an AI-powered customer service platform that leverages sanctioned generative AI to automate customer support, offering both auto-pilot and co-pilot modes for enhanced customer experience across multiple channels.
- Contact for Pricing
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38
Collectif Continuous Discovery That Runs on AutopilotCollectif automates product discovery by providing continuous insights into user needs and struggles. It analyzes data from various sources like support tickets, NPS, sales calls, and interviews.
- Free
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39
ThumbsUp Build better products with user feedbackThumbsUp is a comprehensive feedback management platform that helps businesses collect, analyze, and act on user feedback using AI-powered insights, sentiment analysis, and keyword trend tracking.
- Freemium
- From 39$
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40
Kustomer Unleash the power of data + AI + humans in customer serviceKustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.
- Contact for Pricing
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41
AiChat Award-Winning Conversational AI Platform for BrandsAiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.
- Contact for Pricing
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42
Innerview Turn user interviews into instant insightsInnerview is an AI-powered research analysis platform that transforms user interviews into actionable insights through automated analysis, transcription, and synthesis tools, helping product teams make data-driven decisions faster.
- Free Trial
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43
AI Chatbot Support Multi-platform AI & Live Chat Customer SupportAI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.
- Paid
- From 40$
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44
User Evaluation Streamline your data discovery with AI-curated user interviewsUser Evaluation is an AI-powered platform that transforms customer data into actionable insights through advanced transcription, analysis, and reporting tools, supporting 57+ languages and multiple data formats.
- Freemium
- From 19$
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45
Insightio A faster way to uncover product insights from customer conversations with AIInsightio uses AI to analyze customer conversations, transforming raw data into actionable strategies for product development. It provides organized insights and a semantic chat feature for enhanced analysis.
- Freemium
- From 19$
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46
ConvoQ AI Harnessing AI to transform conversations into insightsConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.
- Contact for Pricing
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47
FeedLens The Simplest App Review Management Software for Customer-first teamsFeedLens is an AI-powered app review management platform that helps teams extract insights, automatically respond to reviews, and analyze user feedback from mobile app stores. It offers comprehensive analytics and competitor tracking capabilities.
- Freemium
- From 30$
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48
Desku One Inbox, Every Channel #1 OmniChannel Customer Service SoftwareDesku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.
- Free Trial
- From 19$
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49
Pulse Hero Your SaaS copilot to reduce churn and increase sales through automated feedback collectionPulse Hero is a feedback management platform that helps SaaS businesses collect and track user feedback, reviews, and testimonials automatically. It enables companies to measure user satisfaction and gather social proof while identifying areas for improvement.
- Freemium
- From 29$
-
50
Nextiva Unified Customer Experience Management PlatformNextiva's AI-powered Unified-CXM platform delivers personalized experiences throughout the entire customer journey, unifying all customer interactions and providing real-time insights.
- Paid
- From 20$
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