Top omnichannel AI tools

Yellow.ai is a customer service automation platform that leverages a multi-LLM architecture to deliver human-like interactions across voice, chat, and email channels. It offers enhanced engagement, improved CSAT, and significant automation capabilities.

• Usage Based

SocialHub.AI is an integrated marketing cloud platform that combines CRM, CDP, and MA capabilities using AI-Agents, Cloud-Native, and Web3 technologies to enhance brand-consumer interactions across multiple channels.

• Contact for Pricing

Intempt is a comprehensive AI-powered growth platform that helps businesses optimize customer experiences through data integration, personalization, and omnichannel campaign management.

• Freemium
• From 22$

Avaamo provides an enterprise-grade conversational AI platform, enabling businesses to automate interactions and enhance experiences across customer service, employee support, and healthcare.

• Contact for Pricing

Crisp is a comprehensive business messaging platform that combines AI capabilities, team collaboration tools, and customer support features to centralize all communications and customer data in one place.

• Freemium
• From 45$

GPT-trainer is a no-code platform for creating customizable AI agents that integrate with business systems, offering chatbots trained on proprietary data with omnichannel deployment capabilities.

• Freemium
• From 49$

TALKR is a comprehensive AI-powered callbot platform that provides omnichannel virtual assistants for business communication, offering automated phone support, appointment scheduling, and customer service solutions with natural language processing capabilities.

• Usage Based
• From 14$

GoWit offers an omnichannel Retail Media Advertising platform for multi-brand retailers, marketplaces, and groceries to enhance monetization and extend customer reach.

• Contact for Pricing

TapTalk.io centralizes all customer engagement needs in one streamlined solution, offering omnichannel messaging and chat SDK solutions.

• Paid
• From 625000$

Converso is an AI-powered helpdesk that automates first-line customer support, reducing agent workload and improving customer service across multiple channels like WhatsApp, Messenger, SMS, and Webchat.

• Free Trial
• From 19$

CEQUENS provides global communication and engagement solutions, enabling businesses to connect with customers efficiently and reliably through various channels. Their AI-powered platform offers a range of tools for enhanced customer interaction and streamlined communication workflows.

• Contact for Pricing

Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with intelligent tools across multiple communication channels, helping businesses deliver personalized support at scale.

• Contact for Pricing

AutoBiz is an AI-powered sales assistant that helps e-commerce businesses boost sales through smart consulting, automated order creation, and multi-channel support. Powered by OpenAI's GPT technology, it offers multilingual capabilities and seamless integration with various e-commerce platforms.

• Freemium
• From 19$

Helpix AI offers automated customer service with an omnichannel approach, enhancing customer interactions with advanced AI technologies.

• Contact for Pricing
• API

Skit.ai is an enterprise-focused conversational AI platform that specializes in automating debt collections and customer communications through voice, SMS, email, and chat channels, offering compliant and personalized customer interactions.

• Contact for Pricing

Zoomin is a platform that unifies product content from various sources, delivering personalized and accessible knowledge to every customer touchpoint.

• Contact for Pricing

Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.

• Contact for Pricing

Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

• Contact for Pricing

BotDistrikt is a comprehensive chatbot platform that enables businesses to create AI-powered, personality-driven virtual assistants for customer engagement and lead qualification, handling over 25 million conversations monthly.

• Contact for Pricing

Insighto.ai is a comprehensive AI-powered communication platform offering multilingual chatbots and voice agents for customer support across multiple channels, including live chat, phone, SMS, Messenger, WhatsApp, and Instagram.

• Freemium
• From 24$

Boost.ai offers a conversational AI platform to automate customer service, enhance internal support, and assist agents through chat and voice interactions. It leverages generative AI to personalize customer experiences and reduce operational costs.

• Contact for Pricing

STELLA™ Copilot is an AI-powered customer engagement platform designed specifically for the automotive industry. It enhances dealership operations and customer satisfaction through seamless AI integration.

• Contact for Pricing

Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

• Paid
• From 3575$

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

• Contact for Pricing

Sweepr is an AI-powered Digital Care Platform that enables service providers and smart home providers to deliver personalized customer care experiences with high digital resolution rates.

• Contact for Pricing

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Nara is an AI-powered digital sales associate that helps online stores increase sales and improve customer satisfaction across all chat channels. It automates tasks and provides a human-touch experience.

• Paid
• From 19$

ZEPIC is an AI-infused customer engagement platform that unifies data and channels, empowering marketers to build deeper connections and drive business impact.

• Usage Based
• From 99$

Supermoon is an AI-powered customer support platform that combines shared inbox, live chat, and smart contact forms to help businesses save time and improve customer service efficiency.

• Paid
• From 19$

Engati is a Conversational AI platform powered by eSenseGPT, offering Gen-AI powered Chatbots, Live chat, and more to enhance customer experiences and drive business growth.

• Free Trial

Seasalt.ai is a comprehensive AI-powered conversational platform offering outbound messaging, inbound support, and meeting analytics solutions through its suite of products: SeaX, SeaChat, and SeaMeet.

• Contact for Pricing

Flochat is an AI-powered omnichannel communication platform that enables businesses to automate customer interactions across 15+ messaging channels with ChatGPT integration and advanced e-commerce capabilities.

• Freemium
• From 55$

Goodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty using AI-powered tools for feedback collection, analysis, and engagement.

• Contact for Pricing

Inbenta is a unified AI platform that provides conversational AI solutions with +99% accuracy, helping businesses automate customer support and enhance digital experiences through intelligent automation and human-like interactions.

• Contact for Pricing

Enalito is an AI-powered ecommerce marketing platform that combines personalization, automation, and analytics to boost sales and enhance customer engagement through smart segmentation and omnichannel marketing.

• Freemium

Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

• Contact for Pricing

Loris is an AI platform that transforms customer service conversations into valuable data to improve quality, efficiency, and customer satisfaction.

• Contact for Pricing

Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.

• Free Trial
• From 19$

Voyado Customer Experience Platform connects customer data with product intelligence, enabling personalized marketing, optimized shopping experiences, and long-lasting loyalty for retail brands.

• Contact for Pricing

HelloMyBot is a SaaS platform that enables businesses to create and manage AI-powered conversational agents including chatbots, voicebots, and callbots across multiple channels with NLP capabilities and analytics.

• Contact for Pricing

Cyara provides an AI-led customer experience assurance platform that helps businesses test, monitor, and optimize their contact center technology including IVRs, chatbots, and voice interactions.

• Contact for Pricing

FloatChat is an AI-powered omnichannel chatbot platform that enables businesses to automate customer interactions across multiple messaging platforms without coding, offering personalized customer experiences and streamlined communication.

• Freemium
• From 39$

ChatGen is an AI-powered hybrid chatbot platform that enables businesses to automate conversations across multiple channels including WhatsApp, Messenger, Twitter, and Slack for sales, support, and lead generation.

• Contact for Pricing

Maya AI is an enterprise-grade AI platform that combines workflow automation, personalized communication, and intelligent process optimization across HR, customer service, and regulatory compliance sectors.

• Contact for Pricing

Roojoom is an AI-powered platform that orchestrates personalized customer journeys across multiple channels to optimize business goals and customer experiences. It offers automated journey optimization without coding requirements.

• Contact for Pricing

Knowmax is an AI-powered knowledge management platform that empowers CX teams to deliver consistent, mistake-proof service across all touchpoints.

• Contact for Pricing

Social Connector is an AI-powered marketing automation platform that gamifies customer engagement through programmatic rewards, custom redemption sites, and interactive leaderboards.

• Paid
• From 100$

SleekFlow is an AI-powered platform that unifies customer conversations across multiple messaging channels, enabling businesses to automate marketing, sales, and support workflows while providing personalized customer engagement.

• Freemium
• From 149$

Chat Breezes is an omnichannel customer engagement platform that unifies social media messaging, enabling businesses to manage conversations, automate responses, and drive sales through a centralized inbox.

• Freemium
• From 39$

Agent23.AI provides AI agents that enhance customer support, convert leads, and drive revenue growth. These agents operate 24/7 across text, web chat, email, and voice channels.

• Paid
• From 99$