Top omnichannel AI tools

Voctiv is an award-winning generative AI platform that revolutionizes business communication by enabling effortless customer engagement across voice and messaging channels.

• Freemium

echowin is an advanced AI agent builder platform that enables businesses to deploy intelligent AI assistants across multiple channels including phone, chat, and Discord for 24/7 customer engagement in over 30 languages.

• Freemium
• From 49$

BotPenguin is an AI-powered chatbot maker platform that enables businesses to create and deploy chatbots across multiple channels including WhatsApp, Facebook, Instagram, Telegram, and websites. It offers automated customer support, lead generation, and marketing automation with ChatGPT integration.

• Freemium

VIER offers AI-powered solutions to analyze, assist, and automate customer service interactions across all channels. Improve customer experience and optimize business processes with VIER's cloud-based software.

• Contact for Pricing

WiiChat is an AI-powered chatbot platform that enables businesses to create intelligent assistants for customer support, marketing, and sales across multiple channels including WhatsApp and Instagram.

• Freemium
• From 99$

eBanqo is an omnichannel customer engagement platform that combines AI chatbots, live chat, and messaging integration across multiple social media platforms to streamline customer service and automate business communications.

• Freemium

Elastic is an AI-powered omnichannel chatbot platform that enables businesses to engage customers across 12+ social channels including WhatsApp, Facebook, Instagram, and Google My Business, offering 24/7 automated customer support and lead generation capabilities.

• Paid
• From 1099$

Jarbas AI is an advanced AI platform that combines autonomous customer support agents with content creation capabilities, helping businesses automate up to 90% of their support inquiries while enhancing team productivity.

• Free Trial

Dialogview is an AI-powered platform that combines customer support and conferencing solutions to deliver seamless, omnichannel communication experiences for businesses.

• Contact for Pricing

Hoory is an AI-powered customer support automation platform that provides multilingual support across multiple channels, featuring both rule-based and knowledge-based AI assistants to streamline customer service operations.

• Paid
• From 6$

ChatFlow is an AI-powered customer support platform that automates customer interactions across multiple channels, reducing support time by 35+ hours per week while maintaining high satisfaction rates.

• Freemium
• From 60$

Botsify is an omnichannel AI chatbot platform that enables businesses to automate customer support and sales across multiple channels including Website, WhatsApp, Facebook Messenger, Instagram, and Telegram.

• Freemium
• From 49$

AIssist.io is a multi-agent AI platform that automates 70%+ of business workload by providing human-like service integration within agent platforms like Zendesk, Intercom, and Hubspot.

• Usage Based
• From 49$

Genesys Cloud CX is an AI-powered, comprehensive contact center solution that maximizes impact across every experience and channel. It delivers personalized experiences at scale, improving customer loyalty and employee productivity.

• Paid
• From 75$

Proto is an AI-powered customer experience platform offering multilingual chatbots, unified inbox management, and comprehensive customer support solutions for enterprises across financial, healthcare, transport, and government sectors.

• Freemium
• From 245$

Unthread is an AI-powered service management platform that integrates with Slack to automate ticket tracking, prioritization, and resolution while providing omni-channel support capabilities.

• Paid
• From 50$

Nextiva's AI-powered Unified-CXM platform delivers personalized experiences throughout the entire customer journey, unifying all customer interactions and providing real-time insights.

• Paid
• From 20$

JivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.

• Freemium
• From 19$

Assembled offers a unified platform for workforce management, vendor management, and AI-powered assistance, designed to optimize support operations across chat, email, and voice channels.

• Contact for Pricing

Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

• Freemium

Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.

• Contact for Pricing

TextIt is a no-code platform for building scalable chatbots across multiple channels like Facebook, WhatsApp, and SMS. It offers a drag-and-drop interface and supports massive scale.

• Paid
• From 25$

OmniEngage optimizes omnichannel marketing campaigns across web, mobile, SMS, email, Facebook Messenger, and WhatsApp. It intelligently manages customer interactions, enhancing customer experience and journey.

• Paid
• From 22$

Enterprise Bot is an AI-powered platform that provides enterprise-grade conversational solutions across multiple channels, integrating with LLMs like ChatGPT, Gemini, and Amazon Bedrock to automate customer service and employee support operations.

• Contact for Pricing

Whelp is a comprehensive customer support platform that unifies Voice, Email, Live Chat, SMS, and WhatsApp communications with AI-powered automations and a unified customer view for enhanced service delivery.

• Freemium
• From 29$

Chaindesk is a no-code platform that enables businesses to create custom ChatGPT-powered chatbots trained on company data, offering automated support and lead generation across multiple channels.

• Freemium
• From 25$

Noet provides AI-powered customer support agents that resolve issues in minutes. Transform your customer experience with 24/7 support, sentiment analysis, and data-driven insights.

• Free Trial

TalkStack provides AI Agents capable of performing complex tasks in multiple languages, over text and calls, with enterprise-grade security. Scale your sales and operations teams efficiently.

• Free Trial

ad:personam offers an AI-powered media planning tool and self-serve DSP to create and manage data-driven programmatic advertising campaigns across multiple channels, including CTV, display, video, and mobile.

• Freemium
• From 149$

Moveo.AI is a CX platform that uses AI-powered agents to deliver hyper-personalized experiences at scale, driving revenue growth and enhancing product adoption.

• Free Trial

Aivo provides a comprehensive Conversational AI suite to automate customer service and sales. It offers solutions for creating engaging customer experiences across multiple channels.

• Contact for Pricing

Hoory AI is an AI-driven customer support platform that automates ticket resolution and delivers 24/7 multilingual support, helping businesses scale their operations.

• Free Trial
• From 6$

Chatbot.team offers an omnichannel platform leveraging AI to enhance customer engagement, streamline operations, and provide data-driven insights.

• Free