Skit.ai - Enterprise-Grade Conversational AI for Collections and Customer Experience

Skit.ai Enterprise-Grade Conversational AI for Collections and Customer Experience

Contact for Pricing

#collections
#debt recovery
#payment automation
#voice bot
#conversational AI
#omnichannel

What is Skit.ai?

Skit.ai is a comprehensive Collection Orchestration Platform that leverages Generative AI and Large Collection Models (LCM) to automate and streamline the debt collection process. The platform offers omnichannel communication capabilities across voice, SMS, email, and chat, enabling businesses to maximize customer engagement while maintaining compliance with regulatory requirements.

The solution integrates seamlessly with existing business systems and features advanced analytics, compliance guardrails, and data-driven decision engines. With capabilities for end-to-end collection automation, right-party contact verification, and payment processing, Skit.ai helps enterprises reduce operational costs while improving collection efficiency and customer experience.

Features

Omnichannel Communication: Integrated voice, SMS, email, and chat capabilities
Compliance Management: Automated regulatory updates and compliance monitoring
Large Collection Models: AI-powered collection propensity prediction
Seamless Integration: Compatible with CRM, telephony, and payment systems
Analytics Dashboard: Real-time campaign performance tracking
Automated Workflows: End-to-end collection process automation
Multi-language Support: Available in English, Spanish, French, and Indian languages
24/7 Availability: Round-the-clock customer support automation

Use Cases

First and Third-Party Collections
Early-Out Collections
Auto Finance Collections
Healthcare Revenue Cycle Management
Banking Customer Service
Insurance Payment Collections
Travel Industry Customer Support
Telecom Customer Service

FAQs

What compliance certifications does Skit.ai have?

Skit.ai complies with TCPA, HIPAA, FDCPA & Reg F, PCI-DSS, SOC 2 Type II, and ISO 27001:2022 certifications.
What languages does Skit.ai support?

Skit.ai supports English, Spanish, French, and various Indian languages.
What performance metrics can be expected from Skit.ai?

Skit.ai offers up to 10X ROI for inbound, up to 66% reduction in cost of outreach, 100% account penetration, and 100% resolution rate with GenAI.