Top AI tools for Call Center Manager

An AI-powered service that automatically transcribes voicemail and audio messages to text and delivers them via email, supporting 57 languages and utilizing OpenAI's Whisper model.

• Paid
• From 6$

AIM Forecasting is a specialized tool for workforce management professionals, enabling accurate customer service demand forecasting through advanced algorithms and data analysis.

• Free Trial
• From 643$

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

Vapi provides a configurable API platform for developers to build and deploy voice AI agents for inbound and outbound call handling, scaling phone operations efficiently.

• Contact for Pricing

SnapCall enhances customer support with AI-powered video interactions, enabling faster issue resolution through visual context and intelligent automation.

• Usage Based

VINSI.AI provides AI-powered phone agent solutions for businesses, offering human-like voice interactions, 24/7 availability, and cost-efficient customer service automation across multiple industries.

• Contact for Pricing

Shoutout.ai is a conversational AI platform offering an all-in-one chatbot software and shared omnichannel inbox to enhance customer experience and engagement across multiple channels. It helps businesses convert inquiries into leads and improve customer service efficiency.

• Freemium
• From 129$

EHVA.AI provides AI-powered phone call solutions for sales and customer service, designed to handle high call volumes, reduce costs, and enhance productivity through conversational and non-conversational AI.

• Contact for Pricing

NatterGPT is an AI executive assistant that makes and handles business phone calls, navigates phone menus, and provides detailed call reports. It can manage both inbound and outbound calls with automated customer interactions.

• Paid
• From 49$

Symbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.

• Freemium

Agentz is a comprehensive AI assistant designed for small businesses, offering multi-channel support including voice, SMS, website, social media, and more. It automates customer communication and lead capture 24/7, launching in less than 5 minutes.

• Freemium
• From 29$
• API

HiOperator provides AI-driven customer support solutions, including auto-tagging, automated responses, and managed agents, to personalize interactions and improve efficiency.

• Usage Based

Quantified AI is an advanced sales training platform that uses AI-powered simulation to provide realistic, scalable practice environments for sales teams. The platform offers AI-generated avatars for role-play scenarios, helping sales representatives improve their skills through deliberate practice and automated coaching.

• Contact for Pricing

PBXPlus is a cloud-based business phone system, part of the 500apps suite, offering features like IVR, call forwarding, virtual numbers, voicemail transcription, and text-to-speech to enhance business communication.

• Free Trial
• From 15$

resonoon is a platform that allows you to create AI-powered managers for customer service automation in just 30 minutes, without requiring any technical skills. Pay only for customer interactions, boosting efficiency and revenue.

• Freemium

nventr is a cutting-edge AI platform that revolutionizes data management, automates processes, and drives business success through predictive insights and streamlined workflows.

• Contact for Pricing

VoiceBase offers AI-powered speech analytics solutions to transcribe and analyze call center interactions, providing insights for customer experience improvement, sales optimization, and compliance.

• Paid
• From 250$

Bswan.AI offers AI-powered calling agents to boost sales efficiency by handling calls instantly 24/7, qualifying leads, and scheduling appointments. Operate smarter and reduce costs with automated call handling.

• Free Trial

RocketPhone is an AI-powered voice platform designed to enhance sales and customer service team performance through smart automation and seamless CRM integration. It offers real-time insights, call transcription, and automated workflows to reduce admin tasks.

• Paid
• From 30$

Voxia offers a no-code platform for creating human-like AI phone calls, utilizing AI voice agents to automate inbound and outbound communication for businesses.

• Contact for Pricing

DialSense is an AI-powered platform that enables businesses to create and manage voice assistants for customer support, offering 24/7 automated assistance with zero wait times.

• Contact for Pricing

VoiceLab.AI offers AI-powered Conversational Intelligence and Cognitive Automation solutions, including the TRURL LLM, to analyze customer interactions, improve sales, enhance user experience, and automate business processes.

• Contact for Pricing

OneAI provides AI-powered phone agents that automate outbound calling, appointment scheduling, and lead verification with human-like conversations. The platform offers 24/7 availability and seamless integration with business systems.

• Paid
• From 800$

Awaken offers AI-driven solutions for contact centers, focusing on quality assurance, customer satisfaction, and operational efficiency through tools like real-time agent assist and conversational analytics.

• Free Trial

Nova Echo AI is an advanced voice AI platform that conducts real phone calls for sales and customer service, supporting 11 languages with natural language understanding capabilities and integrated CRM functionality.

• Usage Based
• From 333$

Ringostat provides an AI-enhanced business phone system combined with call tracking and marketing analytics to optimize communication and measure campaign effectiveness.

• Free Trial
• From 85$

CallerAPI offers a robust caller identification API enabling businesses to track caller reputation, detect spam and fraud calls, and enrich customer data in real-time.

• Paid
• From 25$

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

CallTrack.ai is a comprehensive call tracking and analytics platform that combines AI-driven insights with personalized IVR messaging to help businesses optimize marketing campaigns and improve lead conversion rates.

• Paid
• From 50$

Teldrip enhances click-to-call processes using AI for improved conversions and ROI. It offers call tracking, routing, reporting, and AI sentiment analysis.

• Contact for Pricing

Verse.ai is an advanced AI-powered platform that provides 24/7 automated SMS outreach and conversation management for customer engagement, lead qualification, and appointment setting across multiple industries.

• Contact for Pricing

008 Agent is an AI-powered softphone that integrates natively with your CRM, providing advanced voice features and expert-managed service.

• Paid
• From 19$

Bigly Sales offers an AI-powered call center solution designed to automate customer interactions via voice and SMS, significantly reducing costs and improving response times 24/7.

• Contact for Pricing

Synthflow is an AI-powered phone call platform that enables businesses to build no-code AI voice agents for automated customer interactions, handling both inbound and outbound calls with natural conversational abilities across 20+ languages.

• Freemium
• From 29$

VoxSigma is a comprehensive speech processing software suite that converts multilingual audio data into searchable text, offering features like speech recognition, language identification, and speaker diarization in over 30 languages.

• Contact for Pricing

Waanee AI is a comprehensive AI-powered platform offering virtual assistants, agent assistance, and customer engagement tools for contact centers. It combines conversational AI with CRM capabilities to enhance customer service operations.

• Contact for Pricing

Soca AI Genesist is an enterprise-grade no-code platform for creating and managing AI agents that can handle multilingual conversations, automate workflows, and process complex tasks with advanced voice AI capabilities.

• Contact for Pricing

Struct provides customizable AI voice agents to automate call centers, support lines, and customer communications. Enhance business operations across various industries with AI-powered voice solutions.

• Contact for Pricing

Sprockets is an AI-powered hiring platform that automates tasks and improves employee retention. It helps businesses source, screen, and select the best applicants for hourly positions.

• Contact for Pricing

Roark provides simulated replays of real production calls, performance tracking, and issue debugging to help teams ship reliable voice AI faster.

• Paid
• From 500$

Autocalls.ai is a no-code platform that creates AI voice agents to automate both inbound and outbound calls in 40+ languages. The platform enables businesses to handle customer support, appointment scheduling, and sales calls without human intervention.

• Paid
• From 27$

Automaticall is an AI-powered calling solution that automates outbound calls, integrates with popular CRMs, and manages contact lists for efficient business communication.

• Freemium
• From 20$

PolyAI is an enterprise-grade voice AI platform that handles customer service calls with natural conversation abilities, resolving over 50% of calls while maintaining brand experience across multiple industries.

• Usage Based

ID R&D offers AI-powered biometric authentication software featuring advanced liveness detection for face, voice, and documents to enhance security and user experience.

• Contact for Pricing

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Leaping AI provides self-improving AI voice agents to automate call center operations, offering human-like customer interactions and significant cost savings for businesses.

• Contact for Pricing

Skit.ai is an enterprise-focused conversational AI platform that specializes in automating debt collections and customer communications through voice, SMS, email, and chat channels, offering compliant and personalized customer interactions.

• Contact for Pricing

BirchAI leverages state-of-the-art AI to automate after-call work in healthcare, insurance, and banking, reducing Average Handle Time by up to 35%.

• Contact for Pricing

i3 Simple is a virtual call assistant that helps businesses manage calls, route inquiries, and handle messages 24/7. It leverages AI to improve customer interactions and reduce operational costs.

• Contact for Pricing

VAgents is an AI-powered virtual receptionist platform that provides customized, secure, and compliant customer interaction solutions with advanced analytics and seamless integration capabilities.

• Paid
• From 1500$