Top AI tools for Call Center Manager

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Trace provides AI-powered voice agents that securely handle customer service tasks for Fintechs, banking, and insurance companies. These agents automate tasks like card replacements and application submissions via secure APIs.

• Contact for Pricing

Callvu is an AI-embedded platform for creating digital customer experiences, automating self-service and agent-led interactions using low-code tools.

• Free Trial
• From 500$

Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

• Usage Based

MetaVoice is re-architecting AI models (STT, TTS, LLMs) to create natural, reliable conversational voice experiences, aiming for plug-and-play voice AI solutions.

• Contact for Pricing

NatterGPT is an AI executive assistant that makes and handles business phone calls, navigates phone menus, and provides detailed call reports. It can manage both inbound and outbound calls with automated customer interactions.

• Paid
• From 49$

HiOperator provides AI-driven customer support solutions, including auto-tagging, automated responses, and managed agents, to personalize interactions and improve efficiency.

• Usage Based

Brightcall is an AI-powered communication platform that enables businesses to make cold calls, handle leads, and provide support calls using human-like AI agents that work 24/7.

• Contact for Pricing

Autocalls.ai is a no-code platform that creates AI voice agents to automate both inbound and outbound calls in 40+ languages. The platform enables businesses to handle customer support, appointment scheduling, and sales calls without human intervention.

• Paid
• From 27$

DC Dial offers an AI-powered cloud communication platform designed to enhance call center operations, sales outreach, and customer engagement through intelligent dialing and analytics. Optimize contact center performance with advanced features for inbound and outbound calls.

• Contact for Pricing

Skit.ai is an enterprise-focused conversational AI platform that specializes in automating debt collections and customer communications through voice, SMS, email, and chat channels, offering compliant and personalized customer interactions.

• Contact for Pricing

PBXPlus is a cloud-based business phone system, part of the 500apps suite, offering features like IVR, call forwarding, virtual numbers, voicemail transcription, and text-to-speech to enhance business communication.

• Free Trial
• From 15$

Rulebase provides fintech customer service teams with an AI co-pilot for real-time agent support, automated QA, and compliance monitoring across all interactions.

• Contact for Pricing

Soca AI Genesist is an enterprise-grade no-code platform for creating and managing AI agents that can handle multilingual conversations, automate workflows, and process complex tasks with advanced voice AI capabilities.

• Contact for Pricing

i3 Simple is a virtual call assistant that helps businesses manage calls, route inquiries, and handle messages 24/7. It leverages AI to improve customer interactions and reduce operational costs.

• Contact for Pricing

Struct provides customizable AI voice agents to automate call centers, support lines, and customer communications. Enhance business operations across various industries with AI-powered voice solutions.

• Contact for Pricing

Kintsugi utilizes AI-powered voice biomarker technology via an API to identify potential mental health conditions from speech, integrating with call centers and telehealth systems.

• Contact for Pricing

Deepgram provides APIs for speech-to-text, text-to-speech, and speech-to-speech voice agents, enabling developers to build voice AI products and features.

• Usage Based

Sprockets is an AI-powered hiring platform that automates tasks and improves employee retention. It helps businesses source, screen, and select the best applicants for hourly positions.

• Contact for Pricing

nventr is a cutting-edge AI platform that revolutionizes data management, automates processes, and drives business success through predictive insights and streamlined workflows.

• Contact for Pricing

VoiceLab.AI offers AI-powered Conversational Intelligence and Cognitive Automation solutions, including the TRURL LLM, to analyze customer interactions, improve sales, enhance user experience, and automate business processes.

• Contact for Pricing

Agentz is a comprehensive AI assistant designed for small businesses, offering multi-channel support including voice, SMS, website, social media, and more. It automates customer communication and lead capture 24/7, launching in less than 5 minutes.

• Freemium
• From 29$
• API

Roark provides simulated replays of real production calls, performance tracking, and issue debugging to help teams ship reliable voice AI faster.

• Paid
• From 500$

DialerAI offers advanced predictive dialing and automated voice messaging solutions for outbound call centers, supporting lead generation, political campaigning, surveys, and debt collection with AI-powered efficiency and real-time agent matching.

• Paid
• From 299$

RocketPhone is an AI-powered voice platform designed to enhance sales and customer service team performance through smart automation and seamless CRM integration. It offers real-time insights, call transcription, and automated workflows to reduce admin tasks.

• Paid
• From 30$

Tomato.ai is an AI-powered voice filter that clarifies offshore agent voices in real-time through accent neutralization and noise cancellation, aiming to improve customer satisfaction (CSAT) and sales metrics for call centers.

• Free Trial
• From 7$

Omind is an AI-driven Unified Customer Experience Management (CXM) platform designed to help businesses enhance customer engagement, drive growth, and improve operational efficiency.

• Free Trial

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.

• Contact for Pricing
• API

Shoutout.ai is a conversational AI platform offering an all-in-one chatbot software and shared omnichannel inbox to enhance customer experience and engagement across multiple channels. It helps businesses convert inquiries into leads and improve customer service efficiency.

• Freemium
• From 129$

Callin.io provides customizable, white-label AI phone agents for businesses to handle inbound and outbound calls 24/7. Enhance customer service, capture leads, and automate tasks like appointment booking and FAQ handling with multilingual conversational AI.

• Free Trial
• From 30$

Symbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.

• Freemium

Monobot is an AI-powered virtual assistant platform that automates scheduling, reservations, and customer service across various industries with voice and chat capabilities, available 24/7.

• Freemium
• From 29$

FusionPBX is a robust multi-tenant PBX platform that offers comprehensive business telephony solutions, including voicemail, call queues, and support for carrier-grade switching. Built on FreeSWITCH™, it provides scalable communication features for businesses of all sizes.

• Paid
• From 100$

Bigly Sales offers an AI-powered call center solution designed to automate customer interactions via voice and SMS, significantly reducing costs and improving response times 24/7.

• Contact for Pricing

VoxSigma is a comprehensive speech processing software suite that converts multilingual audio data into searchable text, offering features like speech recognition, language identification, and speaker diarization in over 30 languages.

• Contact for Pricing

VAgents is an AI-powered virtual receptionist platform that provides customized, secure, and compliant customer interaction solutions with advanced analytics and seamless integration capabilities.

• Paid
• From 1500$

PolyAI is an enterprise-grade voice AI platform that handles customer service calls with natural conversation abilities, resolving over 50% of calls while maintaining brand experience across multiple industries.

• Usage Based

Operation AI provides an AI-powered phone assistant designed to handle customer calls 24/7, offering human-like conversations, CRM integration, and multilingual support to enhance customer engagement.

• Freemium
• From 10$

Structurely is an AI-powered communication platform that provides automated calling, texting, and appointment setting services to help businesses convert leads and reduce sales overhead.

• Paid
• From 499$

Fonada is a comprehensive cloud telephony and CPaaS platform offering AI-enabled voice, SMS, and communication solutions for businesses. It provides IVR, cloud contact center, and AI-powered customer engagement tools with omnichannel integration capabilities.

• Contact for Pricing

Augutech delivers AI-driven call center solutions to streamline operations, enhance customer engagement, and boost productivity through omnichannel support, customizable dialers, and advanced analytics.

• Paid
• From 100$

VINSI.AI provides AI-powered phone agent solutions for businesses, offering human-like voice interactions, 24/7 availability, and cost-efficient customer service automation across multiple industries.

• Contact for Pricing

Bswan.AI offers AI-powered calling agents to boost sales efficiency by handling calls instantly 24/7, qualifying leads, and scheduling appointments. Operate smarter and reduce costs with automated call handling.

• Free Trial

AgentVoice is an AI-powered platform providing voice agents to automate inbound and outbound calls for tasks like lead qualification, appointment booking, and customer support. It offers seamless integration and customizable workflows via a no-code interface.

• Paid
• From 20$

SALES INFINITY is a comprehensive CRM platform designed for telesales and sales teams, automating tasks, managing leads, and improving customer engagement.

• Contact for Pricing

008 Agent is an AI-powered softphone that integrates natively with your CRM, providing advanced voice features and expert-managed service.

• Paid
• From 19$

Emotion Logic provides voice-based emotion detection for deeper insights and better business outcomes. Its AI analyzes vocal patterns to reveal genuine emotions, enhancing decision-making across various industries.

• Usage Based

AIM Forecasting is a specialized tool for workforce management professionals, enabling accurate customer service demand forecasting through advanced algorithms and data analysis.

• Free Trial
• From 643$

SnapCall enhances customer support with AI-powered video interactions, enabling faster issue resolution through visual context and intelligent automation.

• Usage Based