Top AI tools for Call Center Manager

Round Robin Distributor (RRD) automates Salesforce lead and case assignment using intelligent, configurable routing, load balancing, and prioritization for sales and service teams.

• Paid
• From 99$

BirchAI leverages state-of-the-art AI to automate after-call work in healthcare, insurance, and banking, reducing Average Handle Time by up to 35%.

• Contact for Pricing

Soca AI Genesist is an enterprise-grade no-code platform for creating and managing AI agents that can handle multilingual conversations, automate workflows, and process complex tasks with advanced voice AI capabilities.

• Contact for Pricing

cc-Modeler Professional is a call center software tool that simplifies staffing, scheduling, and service optimization using Erlang calculations.

• Other

SoliCall offers patented noise cancellation, voice cancellation, and echo cancellation software for call centers and enterprises, improving audio quality in telephony.

• Contact for Pricing

Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

• Usage Based

Tomato.ai is an AI-powered voice filter that clarifies offshore agent voices in real-time through accent neutralization and noise cancellation, aiming to improve customer satisfaction (CSAT) and sales metrics for call centers.

• Free Trial
• From 7$

EHVA.AI provides AI-powered phone call solutions for sales and customer service, designed to handle high call volumes, reduce costs, and enhance productivity through conversational and non-conversational AI.

• Contact for Pricing

Fonada is a comprehensive cloud telephony and CPaaS platform offering AI-enabled voice, SMS, and communication solutions for businesses. It provides IVR, cloud contact center, and AI-powered customer engagement tools with omnichannel integration capabilities.

• Contact for Pricing

Callin.io provides customizable, white-label AI phone agents for businesses to handle inbound and outbound calls 24/7. Enhance customer service, capture leads, and automate tasks like appointment booking and FAQ handling with multilingual conversational AI.

• Free Trial
• From 30$

Botphonic is an enterprise-ready AI call assistant that automates inbound and outbound calls using conversational AI, voice agents, and LLM technology to enhance customer engagement and reduce operational costs.

• Freemium
• From 20$

TENIOS leverages AI-powered voice assistants and advanced telecommunication services to enhance and automate customer communication for businesses, supporting messaging, cloud telephony, and rich interaction solutions.

• Contact for Pricing

Deepgram provides APIs for speech-to-text, text-to-speech, and speech-to-speech voice agents, enabling developers to build voice AI products and features.

• Usage Based

RocketPhone is an AI-powered voice platform designed to enhance sales and customer service team performance through smart automation and seamless CRM integration. It offers real-time insights, call transcription, and automated workflows to reduce admin tasks.

• Paid
• From 30$

Shoutout.ai is a conversational AI platform offering an all-in-one chatbot software and shared omnichannel inbox to enhance customer experience and engagement across multiple channels. It helps businesses convert inquiries into leads and improve customer service efficiency.

• Freemium
• From 129$

Awaken offers AI-driven solutions for contact centers, focusing on quality assurance, customer satisfaction, and operational efficiency through tools like real-time agent assist and conversational analytics.

• Free Trial

AgentVoice is an AI-powered platform providing voice agents to automate inbound and outbound calls for tasks like lead qualification, appointment booking, and customer support. It offers seamless integration and customizable workflows via a no-code interface.

• Paid
• From 20$

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

Struct provides customizable AI voice agents to automate call centers, support lines, and customer communications. Enhance business operations across various industries with AI-powered voice solutions.

• Contact for Pricing

Avyukta Intellicall provides comprehensive VoIP dialer solutions and call center software with A+ grade VoIP minutes, CRM integration, and 24/6 support for businesses worldwide.

• Contact for Pricing

Switch2VoIP is a VoIP call center service provider offering business VoIP solutions, virtual phone numbers, and SIP trunking services to help businesses reduce long-distance costs by up to 60%.

• Other
• From 5$

Arbeit is a cloud-based communication platform offering dialers, VoIP phone systems, and compliance tools to enhance outbound calling efficiency and profitability.

• Free Trial

Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.

• Contact for Pricing
• API

GAIL is a conversational AI platform allowing businesses to create virtual employees for roles like sales and support, featuring human-like interaction and multi-channel communication.

• Paid
• From 500$

VAgents is an AI-powered virtual receptionist platform that provides customized, secure, and compliant customer interaction solutions with advanced analytics and seamless integration capabilities.

• Paid
• From 1500$

CallTools is a cloud-based call center software offering predictive dialing, CRM integration, and comprehensive contact management tools to enhance agent productivity and customer engagement.

• Contact for Pricing

OnCallClerk is a no-code AI phone agent platform that enables businesses to create and deploy AI receptionists, support teams, and sales agents in minutes to automate phone operations for small businesses and call centers.

• Paid
• From 29$

Vonix offers an advanced, cloud-based VoIP business communication platform that streamlines calls, messaging, and analytics for organizations of all sizes.

• Contact for Pricing

MetaVoice is re-architecting AI models (STT, TTS, LLMs) to create natural, reliable conversational voice experiences, aiming for plug-and-play voice AI solutions.

• Contact for Pricing

AIM Forecasting is a specialized tool for workforce management professionals, enabling accurate customer service demand forecasting through advanced algorithms and data analysis.

• Free Trial
• From 643$

Emotion Logic provides voice-based emotion detection for deeper insights and better business outcomes. Its AI analyzes vocal patterns to reveal genuine emotions, enhancing decision-making across various industries.

• Usage Based

Sprockets is an AI-powered hiring platform that automates tasks and improves employee retention. It helps businesses source, screen, and select the best applicants for hourly positions.

• Contact for Pricing

DialerAI offers advanced predictive dialing and automated voice messaging solutions for outbound call centers, supporting lead generation, political campaigning, surveys, and debt collection with AI-powered efficiency and real-time agent matching.

• Paid
• From 299$

NLPearl provides an AI voice agent, Pearl, designed to automate customer phone and voice interactions for sales, support, and other business communication needs, operating 24/7 in multiple languages on a no-code platform.

• Freemium
• From 19$

VINSI.AI provides AI-powered phone agent solutions for businesses, offering human-like voice interactions, 24/7 availability, and cost-efficient customer service automation across multiple industries.

• Contact for Pricing

Sierra is a conversational AI platform that enables businesses to create personalized AI agents for customer support, providing real-time assistance through text and voice interactions while maintaining brand consistency and security.

• Contact for Pricing

Strada offers an AI phone call platform designed for insurance brokers, MGAs, and carriers to automate sales and service calls 24/7, improving efficiency and customer satisfaction.

• Contact for Pricing

VirtualPBX offers innovative cloud-based communication tools, including VoIP business phone systems, contact center solutions, and business texting, designed to enhance productivity and customer engagement for businesses of all sizes.

• Paid
• From 10$

Verse.ai is an advanced AI-powered platform that provides 24/7 automated SMS outreach and conversation management for customer engagement, lead qualification, and appointment setting across multiple industries.

• Contact for Pricing

Agentz is a comprehensive AI assistant designed for small businesses, offering multi-channel support including voice, SMS, website, social media, and more. It automates customer communication and lead capture 24/7, launching in less than 5 minutes.

• Freemium
• From 29$
• API

Sixeye offers AI-powered calling agents that mimic human interactions, reducing costs and improving customer service efficiency. It automates call operations with natural-sounding AI.

• Contact for Pricing

VoxSigma is a comprehensive speech processing software suite that converts multilingual audio data into searchable text, offering features like speech recognition, language identification, and speaker diarization in over 30 languages.

• Contact for Pricing

Automaticall is an AI-powered calling solution that automates outbound calls, integrates with popular CRMs, and manages contact lists for efficient business communication.

• Freemium
• From 20$

Callvu is an AI-embedded platform for creating digital customer experiences, automating self-service and agent-led interactions using low-code tools.

• Free Trial
• From 500$

SALES INFINITY is a comprehensive CRM platform designed for telesales and sales teams, automating tasks, managing leads, and improving customer engagement.

• Contact for Pricing

Softphone.Pro is a comprehensive VoIP SIP client with advanced call center and workforce management features, offering seamless integrations for businesses of all sizes.

• Free Trial

Pete & Gabi provides AI-powered calling solutions with human-like conversational agents for recruitment, sales, marketing, and customer experience, enabling businesses to automate outreach, screening, and engagement at scale.

• Contact for Pricing

SnapCall enhances customer support with AI-powered video interactions, enabling faster issue resolution through visual context and intelligent automation.

• Usage Based

KMS Lighthouse provides an AI-driven knowledge management system designed to streamline information retrieval, reduce customer handling times, and improve team training and onboarding for enterprises.

• Contact for Pricing

Augutech delivers AI-driven call center solutions to streamline operations, enhance customer engagement, and boost productivity through omnichannel support, customizable dialers, and advanced analytics.

• Paid
• From 100$