Top AI tools for Call Center Manager

FlowUp is an AI-driven omnichannel marketing and sales engagement platform offering advanced automation for lead follow-up, customer engagement, and workflow optimization across voice, SMS, MMS, and email channels.

• Usage Based

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Soca AI Genesist is an enterprise-grade no-code platform for creating and managing AI agents that can handle multilingual conversations, automate workflows, and process complex tasks with advanced voice AI capabilities.

• Contact for Pricing

Automaticall is an AI-powered calling solution that automates outbound calls, integrates with popular CRMs, and manages contact lists for efficient business communication.

• Freemium
• From 20$

VAgents is an AI-powered virtual receptionist platform that provides customized, secure, and compliant customer interaction solutions with advanced analytics and seamless integration capabilities.

• Paid
• From 1500$

Leaping AI provides self-improving AI voice agents to automate call center operations, offering human-like customer interactions and significant cost savings for businesses.

• Contact for Pricing

OneAI provides AI-powered phone agents that automate outbound calling, appointment scheduling, and lead verification with human-like conversations. The platform offers 24/7 availability and seamless integration with business systems.

• Paid
• From 800$

Teldrip enhances click-to-call processes using AI for improved conversions and ROI. It offers call tracking, routing, reporting, and AI sentiment analysis.

• Contact for Pricing

Operation AI provides an AI-powered phone assistant designed to handle customer calls 24/7, offering human-like conversations, CRM integration, and multilingual support to enhance customer engagement.

• Freemium
• From 10$

VoiceLab.AI offers AI-powered Conversational Intelligence and Cognitive Automation solutions, including the TRURL LLM, to analyze customer interactions, improve sales, enhance user experience, and automate business processes.

• Contact for Pricing

Awaken offers AI-driven solutions for contact centers, focusing on quality assurance, customer satisfaction, and operational efficiency through tools like real-time agent assist and conversational analytics.

• Free Trial

NatterGPT is an AI executive assistant that makes and handles business phone calls, navigates phone menus, and provides detailed call reports. It can manage both inbound and outbound calls with automated customer interactions.

• Paid
• From 49$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

BirchAI leverages state-of-the-art AI to automate after-call work in healthcare, insurance, and banking, reducing Average Handle Time by up to 35%.

• Contact for Pricing

Bigly Sales offers an AI-powered call center solution designed to automate customer interactions via voice and SMS, significantly reducing costs and improving response times 24/7.

• Contact for Pricing

Seasalt.ai is a comprehensive AI-powered conversational platform offering outbound messaging, inbound support, and meeting analytics solutions through its suite of products: SeaX, SeaChat, and SeaMeet.

• Contact for Pricing

Ringostat provides an AI-enhanced business phone system combined with call tracking and marketing analytics to optimize communication and measure campaign effectiveness.

• Free Trial
• From 85$

Deepgram provides APIs for speech-to-text, text-to-speech, and speech-to-speech voice agents, enabling developers to build voice AI products and features.

• Usage Based

DialSense is an AI-powered platform that enables businesses to create and manage voice assistants for customer support, offering 24/7 automated assistance with zero wait times.

• Contact for Pricing

Sierra is a conversational AI platform that enables businesses to create personalized AI agents for customer support, providing real-time assistance through text and voice interactions while maintaining brand consistency and security.

• Contact for Pricing

An AI-powered service that automatically transcribes voicemail and audio messages to text and delivers them via email, supporting 57 languages and utilizing OpenAI's Whisper model.

• Paid
• From 6$

SnapCall enhances customer support with AI-powered video interactions, enabling faster issue resolution through visual context and intelligent automation.

• Usage Based

Brightcall is an AI-powered communication platform that enables businesses to make cold calls, handle leads, and provide support calls using human-like AI agents that work 24/7.

• Contact for Pricing

PepperPBX is a secure cloud-based multi-tenant PBX software offering advanced VoIP features for businesses and VoIP service providers. Its robust functionality supports multiple customers, administrative management, and seamless resource allocation.

• Contact for Pricing

Vapi provides a configurable API platform for developers to build and deploy voice AI agents for inbound and outbound call handling, scaling phone operations efficiently.

• Contact for Pricing

AIM Forecasting is a specialized tool for workforce management professionals, enabling accurate customer service demand forecasting through advanced algorithms and data analysis.

• Free Trial
• From 643$

Nova Echo AI is an advanced voice AI platform that conducts real phone calls for sales and customer service, supporting 11 languages with natural language understanding capabilities and integrated CRM functionality.

• Usage Based
• From 333$

Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

• Usage Based

CallCabinet delivers comprehensive, AI-powered call recording and conversation analytics, providing organizations with compliant, secure, and insightful voice data management across platforms.

• Contact for Pricing

Struct provides customizable AI voice agents to automate call centers, support lines, and customer communications. Enhance business operations across various industries with AI-powered voice solutions.

• Contact for Pricing

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

Roark provides simulated replays of real production calls, performance tracking, and issue debugging to help teams ship reliable voice AI faster.

• Paid
• From 500$

Emotion Logic provides voice-based emotion detection for deeper insights and better business outcomes. Its AI analyzes vocal patterns to reveal genuine emotions, enhancing decision-making across various industries.

• Usage Based

Altnativ provides enterprise-grade conversational AI to improve customer support, reduce wait times, and drive customer retention. It offers personalized, human-like interactions for businesses of all sizes.

• Contact for Pricing

Callin.io provides customizable, white-label AI phone agents for businesses to handle inbound and outbound calls 24/7. Enhance customer service, capture leads, and automate tasks like appointment booking and FAQ handling with multilingual conversational AI.

• Free Trial
• From 30$

Monobot is an AI-powered virtual assistant platform that automates scheduling, reservations, and customer service across various industries with voice and chat capabilities, available 24/7.

• Freemium
• From 29$

Skit.ai is an enterprise-focused conversational AI platform that specializes in automating debt collections and customer communications through voice, SMS, email, and chat channels, offering compliant and personalized customer interactions.

• Contact for Pricing

VoxSigma is a comprehensive speech processing software suite that converts multilingual audio data into searchable text, offering features like speech recognition, language identification, and speaker diarization in over 30 languages.

• Contact for Pricing

RocketPhone is an AI-powered voice platform designed to enhance sales and customer service team performance through smart automation and seamless CRM integration. It offers real-time insights, call transcription, and automated workflows to reduce admin tasks.

• Paid
• From 30$

MetaVoice is re-architecting AI models (STT, TTS, LLMs) to create natural, reliable conversational voice experiences, aiming for plug-and-play voice AI solutions.

• Contact for Pricing

DC Dial offers an AI-powered cloud communication platform designed to enhance call center operations, sales outreach, and customer engagement through intelligent dialing and analytics. Optimize contact center performance with advanced features for inbound and outbound calls.

• Contact for Pricing

Voxia offers a no-code platform for creating human-like AI phone calls, utilizing AI voice agents to automate inbound and outbound communication for businesses.

• Contact for Pricing

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

Sprockets is an AI-powered hiring platform that automates tasks and improves employee retention. It helps businesses source, screen, and select the best applicants for hourly positions.

• Contact for Pricing

Symbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.

• Freemium

VINSI.AI provides AI-powered phone agent solutions for businesses, offering human-like voice interactions, 24/7 availability, and cost-efficient customer service automation across multiple industries.

• Contact for Pricing

Marr Labs provides AI Voice Agents designed to handle customer interactions, eliminating hold times and scaling effortlessly for tasks like lead qualification and customer support.

• Paid
• From 1000$

Fonada is a comprehensive cloud telephony and CPaaS platform offering AI-enabled voice, SMS, and communication solutions for businesses. It provides IVR, cloud contact center, and AI-powered customer engagement tools with omnichannel integration capabilities.

• Contact for Pricing

Synthflow is an AI-powered phone call platform that enables businesses to build no-code AI voice agents for automated customer interactions, handling both inbound and outbound calls with natural conversational abilities across 20+ languages.

• Freemium
• From 29$

GAIL is a conversational AI platform allowing businesses to create virtual employees for roles like sales and support, featuring human-like interaction and multi-channel communication.

• Paid
• From 500$