Top AI tools for Call Center Manager

Rulebase provides fintech customer service teams with an AI co-pilot for real-time agent support, automated QA, and compliance monitoring across all interactions.

• Contact for Pricing

SALES INFINITY is a comprehensive CRM platform designed for telesales and sales teams, automating tasks, managing leads, and improving customer engagement.

• Contact for Pricing

Seasalt.ai is a comprehensive AI-powered conversational platform offering outbound messaging, inbound support, and meeting analytics solutions through its suite of products: SeaX, SeaChat, and SeaMeet.

• Contact for Pricing

Monobot is an AI-powered virtual assistant platform that automates scheduling, reservations, and customer service across various industries with voice and chat capabilities, available 24/7.

• Freemium
• From 29$

Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.

• Contact for Pricing
• API

Trestle provides AI-powered identity data APIs that help businesses verify, enrich, and validate customer contact information for improved lead management and call operations across the United States and Canada.

• Usage Based

CallTrack.ai is a comprehensive call tracking and analytics platform that combines AI-driven insights with personalized IVR messaging to help businesses optimize marketing campaigns and improve lead conversion rates.

• Paid
• From 50$

MetaVoice is re-architecting AI models (STT, TTS, LLMs) to create natural, reliable conversational voice experiences, aiming for plug-and-play voice AI solutions.

• Contact for Pricing

Vonix offers an advanced, cloud-based VoIP business communication platform that streamlines calls, messaging, and analytics for organizations of all sizes.

• Contact for Pricing

ID R&D offers AI-powered biometric authentication software featuring advanced liveness detection for face, voice, and documents to enhance security and user experience.

• Contact for Pricing

Vapi provides a configurable API platform for developers to build and deploy voice AI agents for inbound and outbound call handling, scaling phone operations efficiently.

• Contact for Pricing

Roark provides simulated replays of real production calls, performance tracking, and issue debugging to help teams ship reliable voice AI faster.

• Paid
• From 500$

DialerAI offers advanced predictive dialing and automated voice messaging solutions for outbound call centers, supporting lead generation, political campaigning, surveys, and debt collection with AI-powered efficiency and real-time agent matching.

• Paid
• From 299$

Awaken offers AI-driven solutions for contact centers, focusing on quality assurance, customer satisfaction, and operational efficiency through tools like real-time agent assist and conversational analytics.

• Free Trial

Fonada is a comprehensive cloud telephony and CPaaS platform offering AI-enabled voice, SMS, and communication solutions for businesses. It provides IVR, cloud contact center, and AI-powered customer engagement tools with omnichannel integration capabilities.

• Contact for Pricing

Struct provides customizable AI voice agents to automate call centers, support lines, and customer communications. Enhance business operations across various industries with AI-powered voice solutions.

• Contact for Pricing

Automaticall is an AI-powered calling solution that automates outbound calls, integrates with popular CRMs, and manages contact lists for efficient business communication.

• Freemium
• From 20$

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

Deepgram provides APIs for speech-to-text, text-to-speech, and speech-to-speech voice agents, enabling developers to build voice AI products and features.

• Usage Based

Tomato.ai is an AI-powered voice filter that clarifies offshore agent voices in real-time through accent neutralization and noise cancellation, aiming to improve customer satisfaction (CSAT) and sales metrics for call centers.

• Free Trial
• From 7$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Sierra is a conversational AI platform that enables businesses to create personalized AI agents for customer support, providing real-time assistance through text and voice interactions while maintaining brand consistency and security.

• Contact for Pricing

Symbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.

• Freemium

57 Seconds automates customer review requests via text messages after calls, helping businesses collect feedback, monitor agent performance, and improve their online reputation.

• Contact for Pricing

GAIL is a conversational AI platform allowing businesses to create virtual employees for roles like sales and support, featuring human-like interaction and multi-channel communication.

• Paid
• From 500$

PBXPlus is a cloud-based business phone system, part of the 500apps suite, offering features like IVR, call forwarding, virtual numbers, voicemail transcription, and text-to-speech to enhance business communication.

• Free Trial
• From 15$

Ringostat provides an AI-enhanced business phone system combined with call tracking and marketing analytics to optimize communication and measure campaign effectiveness.

• Free Trial
• From 85$

NatterGPT is an AI executive assistant that makes and handles business phone calls, navigates phone menus, and provides detailed call reports. It can manage both inbound and outbound calls with automated customer interactions.

• Paid
• From 49$

Waanee AI is a comprehensive AI-powered platform offering virtual assistants, agent assistance, and customer engagement tools for contact centers. It combines conversational AI with CRM capabilities to enhance customer service operations.

• Contact for Pricing

Autocalls.ai is a no-code platform that creates AI voice agents to automate both inbound and outbound calls in 40+ languages. The platform enables businesses to handle customer support, appointment scheduling, and sales calls without human intervention.

• Paid
• From 27$

Emotion Logic provides voice-based emotion detection for deeper insights and better business outcomes. Its AI analyzes vocal patterns to reveal genuine emotions, enhancing decision-making across various industries.

• Usage Based

DialSense is an AI-powered platform that enables businesses to create and manage voice assistants for customer support, offering 24/7 automated assistance with zero wait times.

• Contact for Pricing

EHVA.AI provides AI-powered phone call solutions for sales and customer service, designed to handle high call volumes, reduce costs, and enhance productivity through conversational and non-conversational AI.

• Contact for Pricing

Strada offers an AI phone call platform designed for insurance brokers, MGAs, and carriers to automate sales and service calls 24/7, improving efficiency and customer satisfaction.

• Contact for Pricing

resonoon is a platform that allows you to create AI-powered managers for customer service automation in just 30 minutes, without requiring any technical skills. Pay only for customer interactions, boosting efficiency and revenue.

• Freemium

Shoutout.ai is a conversational AI platform offering an all-in-one chatbot software and shared omnichannel inbox to enhance customer experience and engagement across multiple channels. It helps businesses convert inquiries into leads and improve customer service efficiency.

• Freemium
• From 129$

BirchAI leverages state-of-the-art AI to automate after-call work in healthcare, insurance, and banking, reducing Average Handle Time by up to 35%.

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Bigly Sales offers an AI-powered call center solution designed to automate customer interactions via voice and SMS, significantly reducing costs and improving response times 24/7.

• Contact for Pricing

RocketPhone is an AI-powered voice platform designed to enhance sales and customer service team performance through smart automation and seamless CRM integration. It offers real-time insights, call transcription, and automated workflows to reduce admin tasks.

• Paid
• From 30$

Trace provides AI-powered voice agents that securely handle customer service tasks for Fintechs, banking, and insurance companies. These agents automate tasks like card replacements and application submissions via secure APIs.

• Contact for Pricing

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

i3 Simple is a virtual call assistant that helps businesses manage calls, route inquiries, and handle messages 24/7. It leverages AI to improve customer interactions and reduce operational costs.

• Contact for Pricing

Voxia offers a no-code platform for creating human-like AI phone calls, utilizing AI voice agents to automate inbound and outbound communication for businesses.

• Contact for Pricing

HiOperator provides AI-driven customer support solutions, including auto-tagging, automated responses, and managed agents, to personalize interactions and improve efficiency.

• Usage Based

CallerAPI offers a robust caller identification API enabling businesses to track caller reputation, detect spam and fraud calls, and enrich customer data in real-time.

• Paid
• From 25$

Kintsugi utilizes AI-powered voice biomarker technology via an API to identify potential mental health conditions from speech, integrating with call centers and telehealth systems.

• Contact for Pricing

nventr is a cutting-edge AI platform that revolutionizes data management, automates processes, and drives business success through predictive insights and streamlined workflows.

• Contact for Pricing

Callvu is an AI-embedded platform for creating digital customer experiences, automating self-service and agent-led interactions using low-code tools.

• Free Trial
• From 500$

FusionPBX is a robust multi-tenant PBX platform that offers comprehensive business telephony solutions, including voicemail, call queues, and support for carrier-grade switching. Built on FreeSWITCH™, it provides scalable communication features for businesses of all sizes.

• Paid
• From 100$

OneAI provides AI-powered phone agents that automate outbound calling, appointment scheduling, and lead verification with human-like conversations. The platform offers 24/7 availability and seamless integration with business systems.

• Paid
• From 800$