Seasalt.ai - Engage Customers 24/7 with Omni-channel Conversation Solutions

Seasalt.ai Engage Customers 24/7 with Omni-channel Conversation Solutions

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#conversational AI
#Chatbot
#meeting analytics
#Customer Engagement
#Transcription
#bulk-messaging

What is Seasalt.ai?

Seasalt.ai provides businesses with an integrated suite of AI-powered conversational tools designed to enhance customer engagement and streamline communications. The platform consists of three main products: SeaX for outbound marketing and sales communications, SeaChat for inbound customer support, and SeaMeet for meeting analytics and insights.

The platform enables businesses to automate customer interactions while maintaining personalization through advanced AI capabilities. It offers features such as bulk messaging, real-time chat support, meeting transcription, emotion analysis, and actionable insights, all designed to help businesses scale their customer communications effectively.

Features

Automated Messaging: Bulk SMS and WhatsApp communication capabilities
24/7 Customer Support: AI-powered chatbot with live agent transfer options
Meeting Analytics: Real-time transcription and emotion analysis
Multi-channel Support: Integrated messaging across various platforms
Customizable AI Agents: Tailored solutions for specific business needs
Real-time Analytics: Comprehensive tracking and reporting features

Use Cases

Marketing campaign automation
Customer service and support
Meeting transcription and analysis
Lead generation and capture
Appointment scheduling
Healthcare patient communication
Sales outreach
Remote team collaboration

FAQs

What languages does the platform support?

The platform supports multiple languages, with meeting transcription available in 10+ languages.
What integrations are available?

Seasalt.ai integrates with Twilio Flex for enterprise solutions and Discord for STT/TTS functionality.
How long does it take to set up the platform?

The platform can be built and launched in minutes with no coding required.
What types of analytics does SeaMeet provide?

SeaMeet provides analytics including meeting summaries, topics, emotions, and action items through real-time transcription.
Can the AI agents be customized?

Yes, the AI agents are fully customizable to meet specific organizational needs and requirements.