Crisp - The all-in-one AI-powered business messaging platform

Crisp The all-in-one AI-powered business messaging platform

Freemium

From 45$

Home: https://crisp.chat

#messaging platform
#customer service
#team collaboration
#help desk
#Live Chat
#omnichannel

Visit Crisp

What is Crisp?

Crisp is an advanced business messaging platform that integrates multiple communication channels including email, website chat, WhatsApp, Messenger, and phone calls into a unified workspace. The platform leverages AI technology to streamline customer support operations and enhance team collaboration.

The solution offers comprehensive features including a shared inbox, knowledge base management, CRM integration, and AI-powered chatbots. It enables businesses to automate workflows, provide real-time support, and maintain consistent customer engagement across all communication channels while reducing team workload by up to 50%.

Features

Shared Inbox: Centralize all inbound conversations from multiple channels
AI Chatbot: Build advanced automation flows across connected channels
Knowledge Base: Create and manage comprehensive help articles
CRM Integration: Synchronize customer data from multiple sources
Omnichannel Support: Handle communications across email, chat, WhatsApp, and social media
Campaign Management: Send automated email and chat sequences
Analytics Dashboard: Track conversation activity and customer satisfaction
Real-time Translation: Translate messages in over 50 languages

Use Cases

Customer Support Management
Sales Pipeline Automation
Marketing Campaign Execution
Help Center Creation
Team Collaboration
Lead Generation
Customer Data Management
Multi-channel Communication

FAQs

What is included in the free plan?

The free plan includes 2 seats, 100 user profiles, chat widget, shared inbox, contact form, mobile applications, unlimited conversations, e-commerce integrations, and unlimited history.
Does Crisp offer yearly payment options?

Yes, yearly payment options are available and can be enabled on the Plans page after subscribing to a plan.
Are there any message limits?

No, Crisp offers unlimited messaging across all plans to provide peace of mind and better resource allocation for businesses.