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Crisp
The all-in-one AI-powered business messaging platform

What is Crisp?

Crisp is an advanced business messaging platform that integrates multiple communication channels including email, website chat, WhatsApp, Messenger, and phone calls into a unified workspace. The platform leverages AI technology to streamline customer support operations and enhance team collaboration.

The solution offers comprehensive features including a shared inbox, knowledge base management, CRM integration, and AI-powered chatbots. It enables businesses to automate workflows, provide real-time support, and maintain consistent customer engagement across all communication channels while reducing team workload by up to 50%.

Features

  • Shared Inbox: Centralize all inbound conversations from multiple channels
  • AI Chatbot: Build advanced automation flows across connected channels
  • Knowledge Base: Create and manage comprehensive help articles
  • CRM Integration: Synchronize customer data from multiple sources
  • Omnichannel Support: Handle communications across email, chat, WhatsApp, and social media
  • Campaign Management: Send automated email and chat sequences
  • Analytics Dashboard: Track conversation activity and customer satisfaction
  • Real-time Translation: Translate messages in over 50 languages

Use Cases

  • Customer Support Management
  • Sales Pipeline Automation
  • Marketing Campaign Execution
  • Help Center Creation
  • Team Collaboration
  • Lead Generation
  • Customer Data Management
  • Multi-channel Communication

FAQs

  • What is included in the free plan?
    The free plan includes 2 seats, 100 user profiles, chat widget, shared inbox, contact form, mobile applications, unlimited conversations, e-commerce integrations, and unlimited history.
  • Does Crisp offer yearly payment options?
    Yes, yearly payment options are available and can be enabled on the Plans page after subscribing to a plan.
  • Are there any message limits?
    No, Crisp offers unlimited messaging across all plans to provide peace of mind and better resource allocation for businesses.

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