Top AI tools for Customer Success Manager

Briefly uses AI to transform your meetings into actionable summaries, insights, and follow-ups. It offers automatic transcriptions, AI-powered summaries, and seamless CRM integration.

• Freemium
• From 15$

Lantern uses AI agents to analyze your tech stack, identify revenue signals, and transform them into actionable opportunities for B2B sales teams.

• Paid
• From 15$

Autopilot is a user-friendly marketing automation platform that allows businesses to design, automate, and optimize customer journeys across multiple channels. Personalize communication, capture leads, and drive conversions with powerful integrations and analytics.

• Free Trial

Zeda.io is a product discovery platform that leverages AI to transform customer feedback into actionable product insights, enabling businesses to build products customers truly want.

• Paid
• From 499$

Truva AI is an intelligent sales automation platform that transforms sales activities into actionable insights, handling CRM updates, follow-ups, and analytics automatically.

• Freemium
• From 30$

One Click Feedback enables newsletter creators to quickly implement single-click surveys to gain actionable insights and boost engagement effortlessly.

• Free Trial
• From 4$

Optimove is a Customer-Led Marketing Platform utilizing a real-time CDP and AI to orchestrate personalized multichannel campaigns, aiming to increase customer lifetime value and loyalty.

• Contact for Pricing

Snappy is an all-in-one gifting platform specializing in employee and customer rewards, featuring an AI Gifting Assistant and personalized digital unwrapping experiences.

• Freemium
• From 84$

CX Insight leverages advanced AI to transform your Google Reviews into actionable business intelligence, helping local businesses boost satisfaction, positive reviews, and customer retention through industry-specific sentiment analysis.

• Free Trial

Knobi provides a suite of AI bots designed to enhance community engagement, including personalized member onboarding, connection facilitation, and knowledge management across various community platforms.

• Paid
• From 300$

Coho AI is a personalization platform that helps businesses identify valuable customers, automate user segmentation, and deliver personalized experiences to increase revenue and customer lifetime value.

• Contact for Pricing

Responsly is an experience management platform offering tools to measure customer, employee, and product experience, all enhanced by an AI Survey Generator.

• Freemium

Uberflip empowers B2B marketers to engage and convert target accounts with AI-powered content recommendations and personalized experiences throughout the customer lifecycle.

• Contact for Pricing

Almeta ML is a machine learning platform that predicts customer behavior in real-time, enabling businesses to optimize marketing, increase conversions, and personalize user experiences through predictive analytics.

• Usage Based
• From 99$

Chat Breezes is an omnichannel customer engagement platform that unifies social media messaging, enabling businesses to manage conversations, automate responses, and drive sales through a centralized inbox.

• Freemium
• From 39$

Beatchurn empowers SaaS companies to proactively reduce churn with AI-driven customer insights, automated workflows, and predictive analytics. Optimize customer success, enhance retention, and boost revenue using real-time dashboards and actionable reports.

• Paid
• From 49$

Lancey is an AI-powered product management platform that transforms unstructured product feedback into actionable insights, helping teams build successful products through automated data processing and analysis.

• Paid
• From 500$

Zparse is an AI-powered platform that enables businesses to extract, clean, transform, and move data seamlessly without coding or technical expertise.

• Freemium

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

myQuest LMS is an action-based learning platform using AI for personalized feedback to optimize skill development. It transforms traditional training into gamified, practical activities for measurable results.

• Paid
• From 298$

SendBlue is a professional iMessage platform for sales teams that enables native Apple iMessage communication with advanced features like group chats, voice memos, and multimedia sharing, all without requiring A2P registration.

• Paid

Visionari is an AI-powered platform designed to collect, analyze, and prioritize user feedback from multiple channels, helping product teams build features users truly need.

• Free Trial
• From 19$

Ubique is an AI-powered video personalization platform that uses voice and face cloning technology to create customized video messages at scale for sales outreach and business communication.

• Paid
• From 29$

Relationchips is an AI data assistant allowing teams to access, visualize, and activate data from multiple sources using natural language queries, eliminating the need for SQL expertise.

• Free Trial

Correlated is an AI-powered platform that analyzes customer data to identify accounts with the highest propensity to buy, convert, expand, or churn, optimizing GTM strategies.

• Freemium

Superduper is an enterprise AI agent orchestration platform that enables organizations to manage virtual AI workforces, automate complex tasks, and access data securely through self-hosted infrastructure.

• Contact for Pricing

Fuzy is an AI-powered analytics platform that helps product, growth, and marketing teams understand user behavior patterns to improve customer retention and revenue outcomes.

• Paid
• From 825$

Walnut is an interactive demo platform designed to help go-to-market teams create, personalize, share, and analyze product demos to increase conversion rates and accelerate pipeline growth.

• Paid
• From 767$

Smartrr empowers DTC brands on Shopify with seamless subscription management, loyalty rewards, customer engagement tools, and advanced analytics to maximize recurring revenue and customer retention.

• Paid
• From 99$

QueryPal Resolve is an AI-powered customer support solution that provides instant ticket resolution by automatically generating referenced draft responses within Zendesk, Freshdesk, and Intercom platforms.

• Usage Based
• From 499$

Sync.AI is a comprehensive business communication platform that integrates and enhances calendar, calls, and email with intelligent data synchronization and automation capabilities.

• Contact for Pricing

Hunchbank uses AI agents to analyze your Stripe data, providing actionable insights and automated tools to increase revenue. It offers features like churn prevention, fraud detection, and upsell identification, all with a focus on data security and self-hosting.

• Freemium

followup.fish is a smart email reminder service that resurfaces email threads in your inbox, helping you remember to follow up without installing any software.

• Freemium
• From 9$

Prezentor is a sales enablement platform designed to streamline sales processes, empower teams with personalized presentations, and drive B2B revenue growth. The platform combines content management, buyer engagement, and analytics to improve efficiency and boost close rates.

• Contact for Pricing

there.do is an AI-powered document creation platform that helps users transform notes and photos into professional reports, with features for collaboration, sharing, and tracking recipient activity.

• Freemium
• From 10$

Peers is an AI-powered conversational commerce widget that enables pre-purchase shoppers to engage directly with your existing customers, fostering trust and increasing online sales.

• Usage Based

Moesif is an API analytics and monetization platform designed to help businesses understand customer API usage, debug issues effectively, implement usage-based billing, and monitor API performance and customer activity.

• Freemium

ProductLift is a comprehensive platform designed for product managers to collect user feedback, prioritize features using AI, manage product roadmaps, publish changelogs, and build knowledge bases.

• Free Trial

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

• Contact for Pricing

Gofer is an AI-powered customer support assistant that helps teams streamline conversations, analyze sentiments, and improve agent performance through real-time coaching and analytics.

• Paid
• From 19$

Ambition combines human intelligence with AI to provide comprehensive sales performance management, featuring coaching orchestration, performance tracking, and sales gamification tools to drive revenue and team excellence.

• Contact for Pricing

Symbe is a business case platform that automates and standardizes the creation of compelling business cases. It helps GTM teams optimize performance, build stronger customer relationships, and increase win rates.

• Contact for Pricing

Supademo is an AI-powered platform that enables teams to create, personalize, and share interactive product demos for sales, onboarding, and customer success.

• Freemium
• From 27$

Contextual provides AI-powered user onboarding and engagement tools that enhance user satisfaction, drive retention, and foster product adoption for web and mobile applications.

• Free Trial

BRAND•E is an AI-powered content creation and workflow platform that helps B2B teams strategize, create, and scale content in their brand's unique voice.

• Free Trial
• From 19$

SaaSpirin streamlines the creation of compelling video and written case studies, helping B2B companies build trust, shorten sales cycles, and close more deals.

• Paid

Churnfree leverages AI-driven personalized cancellation flows and retention tools to help businesses reduce customer churn, increase user retention, and maximize revenue growth.

• Paid
• From 49$

A comprehensive resource featuring 220+ SaaS applications, 3500+ screens, and 100+ CRO tactics to help businesses optimize their user onboarding experience through detailed examples and best practices.

• Free

Wudpecker is an AI-powered meeting intelligence platform that combines automated note-taking, transcription, and analysis capabilities across multiple languages, helping teams capture and understand user feedback more effectively.

• Freemium
• From 19$