Top AI tools for Customer Success Manager

Rewatch is an enterprise-grade meeting management platform that combines AI meeting assistance, screen recording, and a collaborative video hub to help organizations reduce unnecessary meetings and optimize team productivity.

• Freemium
• From 19$

Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with intelligent tools across multiple communication channels, helping businesses deliver personalized support at scale.

• Contact for Pricing

Speek is an AI-powered tool that provides voice and visual guidance on websites, enhancing user experience and increasing sales. It uses an animated mouse and voice interactions to assist users in real-time.

• Freemium
• From 99$

FirstSaaS allows businesses to easily create feedback forms and collect customer insights to improve their products. It offers a streamlined way to gather and manage user feedback.

• Paid
• From 19$

Influitive is a customer advocacy, community, and engagement platform leveraging AI to help brands mobilize customer advocates, increase engagement, and drive growth.

• Contact for Pricing

FlowUp is an AI-driven omnichannel marketing and sales engagement platform offering advanced automation for lead follow-up, customer engagement, and workflow optimization across voice, SMS, MMS, and email channels.

• Usage Based

Abbot is a programmable smart assistant that integrates with your team chat to track customer conversations, automate tasks, and provide insights.

• Paid
• From 49$

LeadsPedia is a unified performance marketing platform designed to streamline lead acquisition, automate distribution, and track call performance for businesses of all sizes.

• Contact for Pricing

Omniroo streamlines SaaS business processes by seamlessly syncing Stripe subscriptions, invoices, and customer data into HubSpot’s pipeline, automating revenue management and customer lifecycle operations.

• Freemium
• From 49$

Smile.io empowers ecommerce brands to create customizable loyalty programs that boost repeat sales and maximize customer lifetime value. Trusted by leading businesses worldwide, Smile.io integrates seamlessly with Shopify and BigCommerce.

• Freemium
• From 49$

CSVbox offers a streamlined CSV import widget for SaaS applications, enabling users to upload and validate spreadsheet data easily, saving development time and improving user experience.

• Freemium
• From 19$

ChandlerAi is a specialized tool focused on providing guidance and resources for crafting various types of emails. It offers insights into writing effective emails for customer success, appointments, sales pitches, outreach, and scheduling.

• Free

Convas is a customer feedback management platform that helps SaaS companies and startups gather, organize, and prioritize customer feedback to build better products and maintain stronger customer relationships.

• Freemium
• From 15$

Dor offers battery-operated, thermal sensing people counters powered by machine learning, enabling retail businesses to analyze foot traffic, optimize staff scheduling, and boost conversion rates.

• Paid
• From 150$

Spoke is an AI-powered call library that turns conversations into actionable insights, automating CRM updates and enhancing team productivity.

• Freemium
• From 24$

Four/Four specializes in extracting actionable insights from customer conversations, integrating seamlessly with CRM data for enhanced decision-making.

• Contact for Pricing
• API

Doran is a powerful platform for businesses to collect customer feedback, share changelogs, and manage product roadmaps with advanced customization and multi-language support.

• Pay Once

Distribute is an AI-powered digital sales room platform that helps sales teams create actionable follow-ups, business cases, and account plans from sales meetings. It enables quick creation of personalized content and engagement tracking for better sales outcomes.

• Freemium
• From 99$

Produktly is a digital adoption platform designed to drive product-led growth by streamlining user onboarding, delivering in-app communication, and collecting actionable feedback—all without requiring developer involvement.

• Freemium
• From 19$

HappyPanda is an AI-powered tool that analyzes user feedback to identify hidden revenue opportunities and reduce churn. It helps businesses capture, analyze, and act on customer insights to improve retention.

• Freemium
• From 9$

Bluedot is a comprehensive meeting productivity tool that records, transcribes, and generates AI-powered notes for Google Meet without requiring bots. It offers seamless integration with popular platforms and supports multiple languages.

• Freemium
• From 14$

CrawlChat transforms existing website documentation into an AI-powered knowledge base, accessible via embeddable chat widgets, Discord bots, or MCP servers.

• Freemium
• From 29$

Absorb LMS is an enterprise-grade learning management system that leverages AI to deliver personalized training, compliance, onboarding, and upskilling solutions for employees, customers, and partners.

• Contact for Pricing

InsightSquared provides AI-driven sales forecasting and revenue analytics to help businesses achieve predictable growth through detailed reporting and automated data capture.

• Contact for Pricing

Crowdstack Pro provides branded online community forums to help organizations engage, retain, and grow their audience or membership, offering full data ownership and control.

• Free Trial
• From 999$

SalesDesk leverages AI to centralize CRM, automate workflows, and deliver actionable sales insights, empowering sales teams to collaborate and close deals efficiently.

• Freemium
• From 70$

HelpHub is an AI-powered help solution that combines intelligent search, personalized content delivery, and user guidance tools to enhance product support and user experience.

• Contact for Pricing

Command.ai is an enterprise platform offering AI-guided nudges and support solutions, combining product tours, surveys, and intelligent customer support features with advanced personalization capabilities.

• Contact for Pricing

Echurn is an AI-powered SaaS retention platform that helps businesses understand customer cancellations and prevent churn through customized offers and data-driven insights.

• Freemium
• From 9$

Pulsly enables website owners to instantly deliver update notes and product news to users through customizable widgets, with easy setup and built-in analytics.

• Freemium
• From 20$

ReadMe is a platform for building interactive API documentation and developer hubs. It helps teams create user-friendly docs with features like API explorers, code generation, and an AI-powered chatbot.

• Freemium
• From 99$

Hoory is an AI-powered customer support automation platform that provides multilingual support across multiple channels, featuring both rule-based and knowledge-based AI assistants to streamline customer service operations.

• Paid
• From 6$

ChattySurvey is an AI-powered survey tool that transforms traditional surveys into engaging conversations, delivering 10x more responses and actionable insights through personalized follow-ups.

• Freemium
• From 99$

Jett is an AI-powered meeting assistant that automatically captures, transcribes, and analyzes meetings across multiple platforms, providing intelligent summaries and searchable conversations in over 100 languages.

• Freemium
• From 10$

Retellio transforms your company's customer calls into a weekly podcast of key moments, enabling leaders to stay informed without listening to every call.

• Paid
• From 39$

Saufter is an AI-driven platform that automates marketing campaigns, tracks customer journeys, and manages multi-platform communications while providing weekly campaign suggestions and real-time analytics.

• Freemium
• From 99$

Maximize organizational efficiency with Thinkstack, an advanced GPT-powered chatbot maker requiring zero coding skills and offering core features for free.

• Freemium
• From 20$
• API

Rep.ai is a B2B-focused AI platform that combines human and AI live chat capabilities to engage website visitors, detect target accounts, and book meetings efficiently.

• Paid
• From 2000$

feedAIback uses AI-driven conversations to gather user feedback, providing deep insights to improve products, reduce churn, and accelerate growth.

• Freemium

Novacy is an AI-powered platform that analyzes sales calls, including non-verbal cues, to provide behavioral insights, sales coaching, and automated meeting notes for sales optimization.

• Paid
• From 79$

Spiky.ai helps sales teams identify and scale winning behaviors through real-time feedback, playbook adoption, and data-driven recommendations. It enhances sales performance and operational efficiency.

• Freemium
• From 24$

Iterato is an AI-powered product manager designed to collect, analyze, and interact with customer feedback, providing actionable insights for product improvement. It replaces static surveys with dynamic, AI-driven conversations.

• Free Trial
• From 149$

Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

• Free Trial
• From 64$

Answered.so is a comprehensive customer service platform that combines GPT-powered chatbots, knowledge base management, and intelligent search capabilities to resolve up to 70% of customer inquiries automatically.

• Freemium
• From 24$

AIssist.io is a multi-agent AI platform that automates 70%+ of business workload by providing human-like service integration within agent platforms like Zendesk, Intercom, and Hubspot.

• Usage Based
• From 49$

Surudo is an AI-powered platform that offers automated research bots to streamline GTM (Go-To-Market) workflows and sales processes through intelligent data gathering and analysis.

• Contact for Pricing

dStudio.ai is an AI-powered platform that enables businesses to create, manage, and analyze surveys, assessments, and quizzes for data-driven decision making. It specializes in employee engagement and customer feedback collection with advanced analytics capabilities.

• Freemium
• From 9$

Brevian is an enterprise-grade AI platform that automates sales workflows, enhances team performance, and builds customer intelligence without requiring any coding.

• Contact for Pricing

Testimonial Donut simplifies the process of collecting, managing, and sharing customer testimonials. It allows businesses to easily gather text and video testimonials, and integrate them into their websites.

• Freemium
• From 29$

Mykademy LMS is a comprehensive Learning Management System designed for businesses to manage various training needs, including employee, customer, and vendor training, integrated with Microsoft 365 & Teams.

• Free Trial