Top AI tools for Customer Success Manager

Delineate is an advanced ecommerce analytics platform that combines profit analytics with AI-based programmatic conversion rate optimization to help businesses understand and maximize their profitability and customer lifetime value.

• Freemium
• From 150$

CleeAI is an AI-powered sales agent that helps eCommerce businesses increase conversions by 3X through personalized product recommendations and real-time customer engagement.

• Freemium
• From 99$

SAMMY is an AI platform designed to enhance customer success by exploring applications, generating user walkthroughs, documentation, and tailored onboarding experiences, all automatically updated with product changes.

• Usage Based

LeveragePoint enables B2B teams to create, communicate, and manage digital value propositions, enhancing sales conversations and driving profitable outcomes through AI-powered value quantification.

• Contact for Pricing

RecordOnce is an AI-powered video tutorial creation platform that automatically edits recordings, removes mistakes, and translates content into multiple languages, enabling users to create professional tutorials in minutes instead of hours.

• Freemium
• From 49$

ON24 is an AI-powered intelligent engagement platform that transforms webinars, virtual events, and content marketing into personalized experiences to drive customer engagement and revenue growth.

• Contact for Pricing

feedAIback uses AI-driven conversations to gather user feedback, providing deep insights to improve products, reduce churn, and accelerate growth.

• Freemium

Loyalty Gator provides flexible, cloud-based loyalty program software that helps businesses increase customer retention and spending through tailored rewards and data collection.

• Contact for Pricing

Prezentor is a sales enablement platform designed to streamline sales processes, empower teams with personalized presentations, and drive B2B revenue growth. The platform combines content management, buyer engagement, and analytics to improve efficiency and boost close rates.

• Contact for Pricing

Userlens combines product analytics and customer feedback analysis, offering B2B SaaS companies insights into user behavior, engagement, and churn risk.

• Paid
• From 200$

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

• Contact for Pricing

Zparse is an AI-powered platform that enables businesses to extract, clean, transform, and move data seamlessly without coding or technical expertise.

• Freemium

Stonly is a knowledge platform designed to enhance customer service efficiency by empowering agents and enabling customer self-service through personalized knowledge, AI, and automation.

• Freemium

UserGuiding empowers SaaS product teams to create interactive onboarding experiences, drive feature adoption, and provide AI-powered self-service support—all without coding.

• Freemium
• From 174$

Apten is an enterprise-ready AI platform that nurtures leads through personalized conversations across SMS, voice, email, and webchat with unified context and intelligent automation.

• Contact for Pricing

Rafiki is an AI-powered sales intelligence platform designed to transform sales data into actionable insights, automate tasks, and enhance team coaching for increased revenue.

• Freemium
• From 19$

Rep.ai is a B2B-focused AI platform that combines human and AI live chat capabilities to engage website visitors, detect target accounts, and book meetings efficiently.

• Paid
• From 2000$

Echurn is an AI-powered SaaS retention platform that helps businesses understand customer cancellations and prevent churn through customized offers and data-driven insights.

• Freemium
• From 9$

GTM Buddy leverages advanced AI to transform revenue enablement through automated content delivery, personalized sales training, and intelligent deal insights, empowering sales teams to achieve faster ramp times and higher effectiveness.

• Free Trial

Formata uses AI to help customer success teams quickly access and analyze product and customer data from various sources, improving response times and decision-making.

• Freemium
• From 299$

Gofer is an AI-powered customer support assistant that helps teams streamline conversations, analyze sentiments, and improve agent performance through real-time coaching and analytics.

• Paid
• From 19$

Canopy Labs was a machine learning platform that specialized in customer success and predictive loyalty solutions, now integrated into Drop Technologies Inc.

• Other

Broadn is an AI-powered CPQ (Configure, Price, Quote) platform that automates quote generation and order processing, enabling businesses to create accurate quotes within 60 seconds using complex product catalogs.

• Contact for Pricing

Census is a data activation platform that unifies, enhances with AI, and syncs data from warehouses to business applications using Reverse ETL technology.

• Freemium
• From 350$

Influitive is a customer advocacy, community, and engagement platform leveraging AI to help brands mobilize customer advocates, increase engagement, and drive growth.

• Contact for Pricing

BSG AI Voice Bot is a 24/7 success assistant powered by Generative AI LLM technology, offering seamless dialogues and natural conversations for various business processes.

• Contact for Pricing
• API

SalesHood is an AI-powered sales enablement platform that equips revenue teams with personalized coaching, content management, and buyer engagement tools to accelerate productivity and increase win rates.

• Freemium
• From 45$

Crisp is a comprehensive business messaging platform that combines AI capabilities, team collaboration tools, and customer support features to centralize all communications and customer data in one place.

• Freemium
• From 45$

Akita is an AI-powered customer success platform that centralizes customer data, automates workflows, and provides actionable insights to help SaaS businesses reduce churn and increase expansion revenue.

• Freemium
• From 49$

Simpu is an AI-powered customer communication platform that centralizes interactions across email, chat, and social media into one unified inbox, while offering SMS and email marketing tools.

• Usage Based

Tidio is a comprehensive customer service platform that combines AI agent capabilities, live chat, and help desk features to automate up to 67% of customer queries while maintaining high satisfaction rates.

• Freemium
• From 25$

Palzin Track is an advanced AI-powered analytics platform offering real-time event tracking, product analytics, and actionable insights for SaaS, eCommerce, and more.

• Freemium

Duonut is an AI-powered platform that conducts and summarizes hundreds of user conversations in minutes. It's ideal for concept testing, customer feedback, and market research.

• Freemium
• From 99$

Giftagram is a comprehensive corporate gifting platform that streamlines the process of sourcing, sending, and managing premium gifts through intuitive software and robust integrations.

• Freemium

Gambit Digital leverages AI-powered predictive lead scoring to optimize and automate lead management within your CRM, enabling faster qualification, routing, and conversion. Enhance commercial team alignment and drive higher sales efficiency with real-time, data-driven insights.

• Free Trial
• From 130$

GruupMeet streamlines event planning by automating communications, registration, payments, and live group flight logistics for organizers and attendees. Its mobile-optimized, no-app-needed approach ensures ease of use and timely interactions.

• Contact for Pricing

Twist is an asynchronous messaging platform designed to streamline workplace communication with organized threads, helping teams collaborate productively without constant distractions.

• Freemium
• From 6$

Gan.AI is a leading conversational AI platform specializing in text-to-speech, video personalization, and AI voice cloning technology, enabling businesses to create personalized video content at scale.

• Freemium
• From 20$

Lancey is an AI-powered product management platform that transforms unstructured product feedback into actionable insights, helping teams build successful products through automated data processing and analysis.

• Paid
• From 500$

myQuest LMS is an action-based learning platform using AI for personalized feedback to optimize skill development. It transforms traditional training into gamified, practical activities for measurable results.

• Paid
• From 298$

Userorbit is an AI-powered product experience platform that automates customer-facing channels like tours, help docs, announcements, and surveys with human-in-the-loop approval.

• Freemium
• From 29$

Metrilo is a plug-and-play growth platform designed for ecommerce brands, offering advanced analytics, customer relationship management, and email marketing tools to boost retention and drive sustainable growth.

• Paid
• From 199$

SearchUnify is an AI-powered platform that enhances customer support by improving information findability, enabling proactive decision-making, and delivering personalized customer service experiences.

• Contact for Pricing

Salesloft is an AI-powered Revenue Orchestration Platform designed to help sales teams build pipeline, manage deals, and engage customers effectively, driving predictable revenue growth.

• Contact for Pricing

Produktly is a digital adoption platform designed to drive product-led growth by streamlining user onboarding, delivering in-app communication, and collecting actionable feedback—all without requiring developer involvement.

• Freemium
• From 19$

Regale enables businesses to create intuitive, interactive product demos that engage customers across marketing, sales, and customer success journeys. Its platform streamlines demo creation and management, allowing sellers to showcase products confidently and efficiently.

• Contact for Pricing

Dimmo provides a platform to watch SaaS demos, streamlining the software evaluation process. It helps users make informed decisions without engaging in lengthy sales cycles.

• Freemium
• From 399$

Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

• Free Trial
• From 64$

Command.ai is an enterprise platform offering AI-guided nudges and support solutions, combining product tours, surveys, and intelligent customer support features with advanced personalization capabilities.

• Contact for Pricing

FluidX is a modular AI/ML system that optimizes B2B business operations across sales, pricing, project delivery, and customer experience through pre-configured data models and engines.

• Contact for Pricing