Top AI tools for Customer Success Manager

Hightime is an AI-powered sales workspace that assists sales professionals by automating workflows, providing contextual information, and suggesting proactive actions while integrating with common business tools.

• Freemium

UpdateAI automatically records and analyzes customer conversations from platforms like Zoom and MS Teams, generating AI-powered notes, insights, and trends to boost revenue, reduce churn, and improve cross-functional collaboration.

• Free Trial
• From 39$

BoostUp is a revenue intelligence platform that leverages AI to improve forecasting accuracy, deal execution, and overall sales productivity. It helps businesses manage and predict revenue across various models, including SaaS, usage-based, and renewals.

• Contact for Pricing

SAMMY is an AI platform designed to enhance customer success by exploring applications, generating user walkthroughs, documentation, and tailored onboarding experiences, all automatically updated with product changes.

• Usage Based

Gan.AI is a leading conversational AI platform specializing in text-to-speech, video personalization, and AI voice cloning technology, enabling businesses to create personalized video content at scale.

• Freemium
• From 20$

Scoop Analytics is an AI-powered business intelligence tool that connects to various data sources, analyzes data without requiring SQL, and automatically generates interactive reports and presentations.

• Free Trial
• From 99$

Hunter helps businesses find, verify, and connect with professional email contacts through AI-driven tools, optimizing B2B outreach and lead generation.

• Freemium
• From 49$

Daydream is an AI-powered revenue analytics platform that combines CRM data, call transcripts, and marketing insights to help B2B companies grow revenue more efficiently. It offers automated reporting and proactive insights equivalent to having 1,000 analysts working simultaneously.

• Free Trial

Userpilot is a product growth platform that helps businesses increase user adoption, retention, and revenue through in-app engagement, product analytics, and user feedback.

• Paid
• From 249$

Centralize is an AI-powered deal collaboration platform that helps revenue teams expand deals and accelerate pipeline with account research, relationship insights, and network-led introductions.

• Contact for Pricing

MageNative enables Shopify store owners to convert their e-commerce sites into feature-rich mobile apps without any coding knowledge, boosting ROI through seamless user experience and advanced integrations.

• Paid
• From 49$

Kraftful is an AI-powered platform that analyzes user feedback from multiple sources to provide actionable product insights, featuring patent-pending hallucination detection technology and multilingual support.

• Freemium
• From 15$

Recart is an advanced SMS marketing platform for Shopify stores, featuring one-click opt-in technology, automated flows, and campaign management tools designed to maximize SMS revenue while keeping costs low.

• Paid
• From 299$

Twist is an asynchronous messaging platform designed to streamline workplace communication with organized threads, helping teams collaborate productively without constant distractions.

• Freemium
• From 6$

Ordemio is an AI-powered copilot that helps businesses convert trials into paying customers by providing 24/7 customer support, automating onboarding, and delivering accurate answers from existing knowledge bases in 95+ languages.

• Usage Based
• From 99$

My AskAI is a comprehensive AI customer support solution that creates customized support agents capable of handling customer queries automatically, integrating with existing tools like Zendesk and Intercom while reducing support costs and response times.

• Freemium
• From 60$

uptain leverages artificial intelligence to identify the reasons for cart abandonment and reduces churn through automated emails and exit-intent popups, enhancing e-commerce conversion rates.

• Usage Based

Forethought is an enterprise AI platform that delivers intelligent customer support automation through natural conversations, improved resolution rates, and lower costs across all interactions.

• Contact for Pricing

Social Connector is an AI-powered marketing automation platform that gamifies customer engagement through programmatic rewards, custom redemption sites, and interactive leaderboards.

• Paid
• From 100$

Klynk is a customer success platform that combines AI-driven insights with human expertise to enhance customer retention and reduce churn through predictive analytics and personalized success strategies.

• Contact for Pricing

Tapcart enables Shopify brands to quickly design, launch, and optimize custom mobile shopping apps with no coding required, enhanced by AI-powered push notifications and deep analytics for increased engagement and revenue.

• Paid
• From 250$

Survtapp is a comprehensive survey software offering powerful online and offline data collection tools for customer feedback, lead capture, employee engagement, and market research across web, iOS, and Android platforms.

• Freemium
• From 99$

Sleekplan is a comprehensive feedback management tool that helps businesses collect, organize, and act on user feedback through feature boards, roadmaps, changelogs, and satisfaction surveys.

• Freemium
• From 13$

Prospect Sidekick is a GPT-powered Chrome extension that helps sales professionals create personalized, intelligent responses to prospects, streamlining communication and boosting conversion rates.

• Freemium
• From 9$

Outplay is an AI-powered sales engagement platform designed for fast-scaling SMBs. It offers multi-channel outreach, sales automation, and conversation intelligence.

• Free Trial
• From 39$

welcomr is a platform designed to simplify and automate new employee onboarding by providing structured workflows, real-time tracking, and feedback collection.

• Other

Salemaker generates personalized videos at scale using AI-powered voice and face cloning, helping businesses schedule more meetings and increase reply rates.

• Paid

Blueshift is an intelligent customer engagement platform that combines a Customer Data Platform (CDP), AI-powered decisioning, and a cross-channel marketing hub.

• Contact for Pricing

Nayak is an AI-powered platform that helps sales teams build stronger relationships and close more deals by providing real-time coaching, smart call planning, and intelligent note capture.

• Paid
• From 300$

Punt is an AI-powered tool that helps sellers achieve inbox zero with AI-crafted emails and meeting scheduling, integrating seamlessly with Gmail and Outlook.

• Free

Alterfy is an AI-powered meeting platform that helps organizations reduce unnecessary meetings through AI agenda scoring, project summarization, and asynchronous communication features.

• Freemium
• From 7$

Wootric is a customer experience management platform that collects feedback using NPS, CSAT, and CES surveys to help businesses improve retention, engagement, and advocacy.

• Contact for Pricing

Formata uses AI to help customer success teams quickly access and analyze product and customer data from various sources, improving response times and decision-making.

• Freemium
• From 299$

Beetsol LMS is an AI-powered Learning Management System that streamlines course creation and personalizes learning experiences, reducing content delivery time by up to 30x.

• Contact for Pricing

JetWebinar is an all-in-one virtual event platform that streamlines webinar automation, audience engagement, and event analytics, enabling organizations to host live or automated webinars at any scale.

• Free Trial
• From 49$

Cogram is an AI-powered platform that enhances team productivity by taking notes in meetings, tracking actions, and automating post-meeting tasks. It is trusted by top organizations and is designed to optimize operations while ensuring data privacy and security.

• Contact for Pricing

AppEQ InboxCRM seamlessly integrates with Gmail to help Customer Success, Account Management, and Revenue Operations teams manage conversations, track customer health, and automate follow-ups using AI-powered features—all within their inbox.

• Freemium
• From 15$

ThumbsUp is a comprehensive feedback management platform that helps businesses collect, analyze, and act on user feedback using AI-powered insights, sentiment analysis, and keyword trend tracking.

• Freemium
• From 39$

Feeedback is a platform designed to help businesses collect customer feedback, display testimonials as social proof, and leverage AI-driven insights to guide product development and reduce churn.

• Freemium

HelpGPT offers pre-trained AI bots based on GPT-3.5 and GPT-4 to streamline help desk tasks and FAQs for businesses, integrating with core systems and communication tools.

• Freemium
• From 299$

Endgame provides AI-powered insights for sales teams by analyzing data from emails, calls, CRM, product docs, LinkedIn, news, and financials, helping sellers win every interaction.

• Contact for Pricing

One2Five Reviews is an AI-driven platform designed to help businesses collect, manage, and showcase authentic product reviews and user-generated content (UGC) for enhanced trust, conversions, and brand growth.

• Paid
• From 21$

UserGuiding empowers SaaS product teams to create interactive onboarding experiences, drive feature adoption, and provide AI-powered self-service support—all without coding.

• Freemium
• From 174$

Trumpet is a digital sales room platform that centralizes and streamlines the entire revenue cycle, improving collaboration and accelerating deal closures.

• Freemium
• From 29$

Kickscale leverages artificial intelligence to optimize sales processes, delivering comprehensive coaching, strategic insights, and automation to boost win rates and sales efficiency.

• Free Trial
• From 96$

Accent Technologies provides a comprehensive AI-powered revenue enablement platform designed to improve sales team productivity and increase revenue.

• Contact for Pricing

Telesqope is a video message automation platform for sales teams, enabling efficient creation of personalized videos, engagement tracking, and faster deal closures. Features VideoMerge for bulk video personalization.

• Free Trial
• From 49$

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

RevSetter CustomerOS empowers customer success professionals to enhance efficiency and drive results. It offers seamless data integration, actionable insights, and customizable workflows.

• Freemium

HeySam is an AI-powered sales copilot that enhances sales team performance through call intelligence, RFP assistance, and a versatile AI assistant.

• Contact for Pricing