Top AI tools for Customer Success Manager

Canny is a customer feedback platform that helps businesses centralize, analyze, and prioritize product feedback to make informed decisions and build better products.

• Freemium
• From 79$

Cell adds a conversational AI layer to your product, enabling users to interact with features through natural language, thereby increasing usage and reducing friction.

• Contact for Pricing

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Mark AI is an agentic AI platform creating interactive, self-serve product demos to enhance engagement, automate lead conversion, and provide actionable analytics for revenue teams.

• Freemium
• From 380$

Pocus is an AI-powered go-to-market (GTM) platform designed to help B2B sales teams streamline prospecting, account research, and identify buying intent using AI agents.

• Contact for Pricing

Sybill enhances sales productivity by providing real-time CRM updating, accurate call summaries, and behavior analysis with seamless integrations.

• Paid
• From 49$
• API

Referral Factory streamlines the creation, promotion, and management of referral and affiliate programs using AI to match businesses with a vast network of affiliates and automate rewards, driving faster, trackable growth.

• Free Trial
• From 76$

Vorsto provides AI-driven automation solutions to streamline business operations, including multichannel engagement, sales, marketing, and analytics.

• Free Trial
• From 50$

Staircase AI uses Artificial Revenue Intelligence to predict churn, identify growth opportunities, and eliminate the need for human feedback in customer data analysis.

• Contact for Pricing

Cardina is a co-browsing solution that enables customer service agents to view, draw on, and control customers' screens in real-time without requiring downloads or meeting links.

• Freemium
• From 69$

Zymplify is a B2B intent-driven sales and marketing platform designed to help teams find in-market buyers, personalize engagement, and accelerate revenue growth using multi-source intent data and integrated tools.

• Contact for Pricing

Wizu is an AI-powered conversational survey platform that enhances customer feedback collection through intelligent follow-up questions, increased engagement rates, and comprehensive data analysis capabilities.

• Freemium
• From 29$

Vidyard is an AI-powered video platform that helps businesses create, host, and analyze personalized video content for sales outreach, marketing, and corporate communications with features like AI avatars and automated prospecting.

• Freemium
• From 59$

Cargo is a revenue orchestration platform that helps go-to-market teams automate operations and integrate their tech stack. It enables teams to aggregate, enrich, and sync data while empowering sales teams with AI-driven efficiency.

• Paid
• From 900$

Snoooz is an AI email assistant that automates answering, categorizing, and routing emails. It's designed for professionals and businesses to manage their inbox efficiently, especially during out-of-office periods.

• Free Trial
• From 9$

SleekFlow is an AI-powered platform that unifies customer conversations across multiple messaging channels, enabling businesses to automate marketing, sales, and support workflows while providing personalized customer engagement.

• Freemium
• From 149$

David by Metaforms transforms survey, product feedback, and user research data into actionable strategies. Analyze CSV files from any platform for free.

• Free

Gradient Labs offers an AI agent named Otto that handles complex customer support interactions end-to-end, learning from plain language procedures without requiring code or decision trees.

• Usage Based

GruupMeet streamlines event planning by automating communications, registration, payments, and live group flight logistics for organizers and attendees. Its mobile-optimized, no-app-needed approach ensures ease of use and timely interactions.

• Contact for Pricing

Saylo is a user feedback platform that helps businesses collect, analyze, and act on customer insights to improve products and reduce churn. It offers seamless integration, real-time analytics, and team collaboration features.

• Freemium
• From 20$

GTM Buddy leverages advanced AI to transform revenue enablement through automated content delivery, personalized sales training, and intelligent deal insights, empowering sales teams to achieve faster ramp times and higher effectiveness.

• Free Trial

Cooleaf is an all-in-one employee experience platform designed to engage, connect, and inspire teams through recognition, rewards, surveys, and engagement programs.

• Contact for Pricing

AnnounceKit is a platform designed for companies to manage and distribute product updates, software news, and release notes, enhancing feature adoption and customer engagement.

• Free Trial
• From 89$

PitchMonster is an AI-powered sales training platform that enables teams to practice and improve their sales conversations through simulated role-plays, providing automated feedback and coaching for better sales performance.

• Contact for Pricing

Salesloft is an AI-powered Revenue Orchestration Platform designed to help sales teams build pipeline, manage deals, and engage customers effectively, driving predictable revenue growth.

• Contact for Pricing

Miro Insights (formerly Cardinal) automatically extracts and analyzes user feedback from various sources using AI, helping product teams prioritize features and make informed decisions.

• Free Trial
• From 20$

Create and host an AI-powered video knowledge base for improved customer support and education.

• Freemium
• From 25$
• API

Gleap is an all-in-one AI-powered customer support and feedback platform featuring GPT-4 based chatbot Kai, visual bug reporting, live chat, and product roadmap management tools to improve product development and customer relationships.

• Freemium
• From 39$

InstaDoodle is an AI-powered, cloud-based software for creating professional whiteboard animation videos quickly and easily using text prompts.

• Paid
• From 47$

Eclipse AI is a comprehensive AI-powered customer feedback analytics platform that unifies feedback from multiple sources and generates actionable insights for improved customer experience.

• Freemium
• From 171$

Reviewik is an AI-powered customer feedback analysis tool that helps businesses understand user sentiment, identify pain points, and track feature requests through automated email support analysis.

• Contact for Pricing

Akooda is an Operations Intelligence platform that leverages AI-powered enterprise search to help organizations unlock and access company-wide insights across all their SaaS tools and departments.

• Contact for Pricing

RevenueJump provides automated funnels to help businesses attract referrals, collect testimonials, and boost 5-star reviews, enhancing online reputation and local search ranking.

• Contact for Pricing

CustomerIQ is an AI-powered platform that automates CRM data entry, meeting notes, and administrative tasks while providing actionable insights to streamline sales cycles and customer relationships.

• Freemium
• From 65$

LeadMaster is an AI-powered platform that analyzes leads before Zoom meetings, providing businesses with valuable insights to improve their sales success rate and close more deals.

• Pay Once
• From 19$

Ply is a no-code platform enabling users to build custom features, including AI solutions and smart forms, for customers and teams directly within existing workflows.

• Freemium
• From 25$

UserCall offers AI-powered voice interviews that provide 10x deeper customer insights than traditional surveys, using smart AI agents trained in UX research methods to conduct automated user interviews with intelligent follow-up questions.

• Paid
• From 69$

Online Rewards delivers innovative, SaaS-based loyalty, incentive, and reward programs tailored for businesses seeking to engage customers, employees, and partners effectively.

• Contact for Pricing

Salesify is an AI-powered sales coaching platform that analyzes sales calls, provides real-time insights, and offers personalized coaching to improve sales performance and increase conversion rates by 25-40%.

• Freemium
• From 29$

Giftagram is a comprehensive corporate gifting platform that streamlines the process of sourcing, sending, and managing premium gifts through intuitive software and robust integrations.

• Freemium

Quilt offers AI-powered assistants to improve knowledge management and streamline sales processes for Go-To-Market teams. Its assistants enhance efficiency and performance across organizations.

• Free Trial

ProsperStack is an AI-powered customer lifecycle optimization platform designed to accelerate subscription business growth through automated retention, conversion, and winback solutions.

• Paid
• From 200$

Avoma is a comprehensive AI-powered platform that combines meeting assistance, conversation intelligence, and revenue intelligence to help businesses automate note-taking, improve sales coaching, and enhance revenue growth.

• Freemium
• From 19$

SmartMeetings.ai automates meeting tasks, providing call recording, automated notes, and key insights to boost sales and customer success performance. It streamlines workflows and enhances team collaboration.

• Paid
• From 24$

Arcade is a platform for creating interactive product demos quickly and easily, helping teams showcase products, drive leads, and improve user adoption.

• Freemium
• From 38$

Intelisale is an AI-driven omnichannel B2B sales platform offering cross-platform ordering, intelligent route planning, advanced BI reporting, and call management to boost team productivity.

• Paid
• From 48$

Fire enables teams to easily create GitHub issues through email, streamlining collaboration between developers and non-developers while managing feature requests, bug reports, and product ideas.

• Free

Structure Pie is an all-in-one marketing platform that leverages AI to streamline email, SMS, chatbot, automations, and more for business growth and increased conversion.

• Freemium

Rise.ai is a comprehensive store credit management platform that helps eCommerce businesses automate gift cards, refunds, cashback, and loyalty programs to boost customer retention and sales.

• Paid
• From 17$

Delighted is an AI-augmented feedback and experience management platform that enables businesses to easily collect, analyze, and act on customer and employee insights using customizable surveys and automated reporting features.

• Freemium
• From 17$