Top AI tools for Customer Success Manager

Sunrise AI is an enterprise-focused customer success platform that uses AI to boost retention, reduce churn, and optimize revenue by providing actionable insights and tailored playbooks for Customer Success Managers.

• Contact for Pricing

Hello24 is an AI-powered WhatsApp Business platform that enables companies to sell products, deploy marketing campaigns, and provide 24/7 customer support through WhatsApp messaging.

• Paid
• From 40$

Pondeo is an AI-powered sales intelligence platform that analyzes prospect profiles and company data to deliver actionable insights for sales teams, reducing research time and improving conversion rates.

• Free Trial

Ring.io is a comprehensive sales engagement solution that uses AI-powered tools, automation, and CRM integrations to help sales teams prioritize outreach, enhance engagement, and close deals efficiently across phone, SMS, email, and video channels.

• Freemium

UserGuiding empowers SaaS product teams to create interactive onboarding experiences, drive feature adoption, and provide AI-powered self-service support—all without coding.

• Freemium
• From 174$

Refiner is a survey software designed for SaaS and digital product companies, enabling them to gather user insights through customizable, timed microsurveys. It helps improve response rates and target specific user segments for actionable feedback.

• Freemium
• From 79$

HouseParty is a Shopify app that enables e-commerce brands to build and manage in-store communities, collect customer feedback, and foster engagement directly within their online stores.

• Freemium
• From 50$

Resolve247 offers AI-powered customer support tools including an AI chatbot for instant answers and ResponseAssistant for automated response drafting, designed to streamline customer service operations and reduce support workload.

• Free Trial

Mues is an AI agent seamlessly integrated into software products to onboard users, provide real-time assistance, and reduce support costs, enhancing product adoption and user satisfaction.

• Contact for Pricing

Atlas is an AI-powered customer support platform designed for startups, offering features like ticketing, chatbots, session recording, and a help center to enhance customer experience.

• Free Trial
• From 39$

Rewatch is an enterprise-grade meeting management platform that combines AI meeting assistance, screen recording, and a collaborative video hub to help organizations reduce unnecessary meetings and optimize team productivity.

• Freemium
• From 19$

ClientSuccess is an AI-powered customer success platform that helps businesses reduce churn and increase customer revenue through actionable insights, automation, and comprehensive customer journey management.

• Contact for Pricing

ReadMe is a platform for building interactive API documentation and developer hubs. It helps teams create user-friendly docs with features like API explorers, code generation, and an AI-powered chatbot.

• Freemium
• From 99$

Drift is an AI-powered revenue engagement platform that helps teams engage with potential buyers early in their journey, now integrated into Salesloft's Revenue Orchestration Platform.

• Contact for Pricing

Chatasist is an AI-powered customer support platform that centralizes conversations, automates responses, and provides smart tools for growing teams to handle customer interactions efficiently.

• Freemium
• From 182$

Twig is an AI assistant that resolves customer issues instantly by providing 24/7 support for both users and support agents, with capabilities to look up user data and take actions like a trained agent.

• Paid
• From 500$

Nabiq is an AI platform enhancing customer retention for e-commerce stores through hyper-personalized campaigns and human-like sales interactions.

• Contact for Pricing

Four/Four specializes in extracting actionable insights from customer conversations, integrating seamlessly with CRM data for enhanced decision-making.

• Contact for Pricing
• API

ON24 is an AI-powered intelligent engagement platform that transforms webinars, virtual events, and content marketing into personalized experiences to drive customer engagement and revenue growth.

• Contact for Pricing

Optimix empowers sales teams with an AI copilot that provides real-time guidance, insights, and support during calls, helping to close deals more effectively.

• Contact for Pricing

Layup is an AI-powered platform that provides in-product guidance, feature tours, and onboarding to improve user engagement and reduce support tickets.

• Paid
• From 799$

Printfection is a comprehensive swag management platform that simplifies sourcing, managing, and distributing branded merchandise for businesses.

• Contact for Pricing

Klient PSA is a professional services automation platform built natively on Salesforce that helps consulting firms and SaaS businesses manage projects, resources, time tracking, billing, and customer collaboration through AI-enhanced tools.

• Freemium
• From 15$

Opinew is an AI-powered review management tool for Shopify stores that automates the collection, import, and intelligent display of customer reviews to boost conversions and build trust.

• Paid
• From 19$

RowebAI is an advanced platform offering AI-driven session recording, user behavior analytics, and conversion optimization to help businesses streamline lead management and enhance website performance.

• Paid
• From 49$

Mark AI is an agentic AI platform creating interactive, self-serve product demos to enhance engagement, automate lead conversion, and provide actionable analytics for revenue teams.

• Freemium
• From 380$

Crisp is a comprehensive business messaging platform that combines AI capabilities, team collaboration tools, and customer support features to centralize all communications and customer data in one place.

• Freemium
• From 45$

Zefi is an AI-powered platform that automatically unifies, categorizes, and analyzes user feedback across multiple channels to inform product decisions and improve customer experience.

• Contact for Pricing

MagicBlocks is an AI-powered sales agent platform that analyzes websites, learns business offerings, and deploys emotionally intelligent AI agents that engage, qualify, and convert visitors 24/7 across multiple channels.

• Freemium
• From 89$

Supermoon is an AI-powered customer support platform that combines shared inbox, live chat, and smart contact forms to help businesses save time and improve customer service efficiency.

• Paid
• From 19$

Stageset is an AI-powered digital sales room platform designed to streamline sales cycles, boost win rates, and provide real-time buyer insights through centralized, interactive deal rooms.

• Freemium
• From 29$

BrandLift offers AI-powered Shopify apps including Profit Engine and Loyalty Rewards to create intelligent shopping experiences that increase revenue, average order value, and customer lifetime value for e-commerce stores.

• Paid
• From 99$

CrankWheel is an advanced screen sharing and remote engagement tool designed for sales professionals, enabling instant visual presentations without downloads or technical barriers. Its robust suite of features increases conversion rates, enhances customer engagement, and streamlines the sales process.

• Freemium
• From 29$

Pipeline CRM delivers a cloud-based, easy-to-use sales CRM platform featuring AI email assistance, advanced automation, and contract management tools to streamline sales processes and boost team productivity.

• Paid
• From 29$

Wonderway leverages AI to enhance sales team performance by automating coaching and providing personalized training, leading to improved conversion rates and reduced onboarding times.

• Contact for Pricing

Salemaker generates personalized videos at scale using AI-powered voice and face cloning, helping businesses schedule more meetings and increase reply rates.

• Paid

Kaizan is an AI assistant designed for client-facing teams, empowering them to deliver exceptional client experiences and improve relationship management.

• Paid
• From 60$

tl;dv is an AI-powered meeting assistant that records, transcribes, and summarizes meetings across multiple platforms, offering automated CRM updates, multi-language support, and integration with 6000+ tools.

• Freemium

Quidget is a no-code AI customer support agent that works 24/7, handles up to 80% of common inquiries, supports 45+ languages, and seamlessly integrates with various messaging platforms.

• Freemium

Akooda is an Operations Intelligence platform that leverages AI-powered enterprise search to help organizations unlock and access company-wide insights across all their SaaS tools and departments.

• Contact for Pricing

YOMO AI is a comprehensive platform that helps product teams gather customer feedback, conduct user research, and generate AI-powered insights to build better products. It combines feedback management, research organization, and collaborative tools in one solution.

• Contact for Pricing

Intail AI is a relationship intelligence platform that helps businesses uncover and leverage their collective organizational networks to drive growth, prevent churn, and identify new opportunities.

• Contact for Pricing

Version Lens streamlines product communication, ensuring the right message reaches the right audience at the right time. It bridges the gap between product and commercial teams, turning every release into a revenue opportunity.

• Contact for Pricing

SaaSquatch is a flexible referral software platform that enables businesses to create customized, automated referral programs to transform loyal customers into advocates and drive revenue growth.

• Contact for Pricing

ModerateKit automates community administration and moderation for platforms like Gainsight, Slack, and Discord using AI. It saves community managers time by handling tasks like topic/reply moderation, content optimization, and auto-replies.

• Free Trial
• From 499$

Scribeless is an AI-powered platform that automates personalized handwritten mail for businesses, helping them cut through digital noise with 99% open rates and global delivery capabilities.

• Contact for Pricing

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

Vibetrace is a comprehensive AI-powered marketing automation platform designed for agencies and e-commerce businesses to increase customer retention, personalize campaigns, and boost conversions with advanced customer data analytics.

• Contact for Pricing

Zupport is an AI-powered customer support platform designed specifically for SaaS companies. It helps manage duplicate issues, detect user intent, and enrich bug reports to improve customer experience.

• Free Trial
• From 29$

Delineate is an advanced ecommerce analytics platform that combines profit analytics with AI-based programmatic conversion rate optimization to help businesses understand and maximize their profitability and customer lifetime value.

• Freemium
• From 150$