Top AI tools for Customer Success Manager

Jett is an AI-powered meeting assistant that automatically captures, transcribes, and analyzes meetings across multiple platforms, providing intelligent summaries and searchable conversations in over 100 languages.

• Freemium
• From 10$

SmartMeetings.ai automates meeting tasks, providing call recording, automated notes, and key insights to boost sales and customer success performance. It streamlines workflows and enhances team collaboration.

• Paid
• From 24$

DocsHound is a knowledge base software reimagined for the AI era, enabling effortless creation and management of user documentation.

• Contact for Pricing

Sync.AI is a comprehensive business communication platform that integrates and enhances calendar, calls, and email with intelligent data synchronization and automation capabilities.

• Contact for Pricing

Vitally is a Customer Success Platform (CSP) designed to help B2B teams manage and scale customer relationships by unifying data, automating workflows, and enhancing collaboration.

• Contact for Pricing

RevenueJump provides automated funnels to help businesses attract referrals, collect testimonials, and boost 5-star reviews, enhancing online reputation and local search ranking.

• Contact for Pricing

UseResponse is a scalable customer service platform that leverages AI to automate support workflows, streamline multichannel interactions, and provide advanced analytics for improved customer experience.

• Paid
• From 49$

Spiky.ai helps sales teams identify and scale winning behaviors through real-time feedback, playbook adoption, and data-driven recommendations. It enhances sales performance and operational efficiency.

• Freemium
• From 24$

Convas is a customer feedback management platform that helps SaaS companies and startups gather, organize, and prioritize customer feedback to build better products and maintain stronger customer relationships.

• Freemium
• From 15$

MageNative enables Shopify store owners to convert their e-commerce sites into feature-rich mobile apps without any coding knowledge, boosting ROI through seamless user experience and advanced integrations.

• Paid
• From 49$

Mobal leverages AI to streamline local marketing, optimize business profiles, and enhance review management for restaurants, retailers, automotive, and service businesses. Automate online visibility, review responses, and content updates to attract more local customers with less effort.

• Freemium
• From 69$

Kotis Swag Platform streamlines the creation, management, warehousing, and distribution of custom branded merchandise for organizations, helping companies manage swag programs globally.

• Other

Salesloft is an AI-powered Revenue Orchestration Platform designed to help sales teams build pipeline, manage deals, and engage customers effectively, driving predictable revenue growth.

• Contact for Pricing

Upshot.ai is a user engagement and gamification platform designed to enhance user onboarding, engagement, retention, and conversions for mobile and web applications through personalized experiences and data analysis.

• Contact for Pricing

Hoory is an AI-powered customer support automation platform that provides multilingual support across multiple channels, featuring both rule-based and knowledge-based AI assistants to streamline customer service operations.

• Paid
• From 6$

June is a comprehensive Product & Customer Analytics Software that helps B2B SaaS companies prevent churn and improve customer retention through detailed user behavior analysis and proactive customer success strategies.

• Contact for Pricing

Smile.io empowers ecommerce brands to create customizable loyalty programs that boost repeat sales and maximize customer lifetime value. Trusted by leading businesses worldwide, Smile.io integrates seamlessly with Shopify and BigCommerce.

• Freemium
• From 49$

LeadsPedia is a unified performance marketing platform designed to streamline lead acquisition, automate distribution, and track call performance for businesses of all sizes.

• Contact for Pricing

Resolve247 offers AI-powered customer support tools including an AI chatbot for instant answers and ResponseAssistant for automated response drafting, designed to streamline customer service operations and reduce support workload.

• Free Trial

SearchUnify is an AI-powered platform that enhances customer support by improving information findability, enabling proactive decision-making, and delivering personalized customer service experiences.

• Contact for Pricing

Appcues is a user engagement platform that helps SaaS businesses activate users, drive feature adoption, and improve retention through multi-channel messaging and product usage data.

• Free Trial
• From 250$

ON24 is an AI-powered intelligent engagement platform that transforms webinars, virtual events, and content marketing into personalized experiences to drive customer engagement and revenue growth.

• Contact for Pricing

Testimonial Donut simplifies the process of collecting, managing, and sharing customer testimonials. It allows businesses to easily gather text and video testimonials, and integrate them into their websites.

• Freemium
• From 29$

Cogram is an AI-powered platform that enhances team productivity by taking notes in meetings, tracking actions, and automating post-meeting tasks. It is trusted by top organizations and is designed to optimize operations while ensuring data privacy and security.

• Contact for Pricing

Nektar.ai is a comprehensive Salesforce activity capture solution that transforms customer conversations into actionable Go-To-Market data for revenue teams.

• Paid
• From 15$

An AI-powered platform that automates the collection and creation of customer testimonials, stories, and case studies for B2B SaaS marketers, conducting intelligent interviews and generating engaging content automatically.

• Freemium
• From 29$

Affiniv is a comprehensive customer feedback software that simplifies the process of creating, distributing, and analyzing surveys like NPS, CSAT, and custom forms for businesses seeking actionable insights.

• Freemium
• From 99$

FacePop is an interactive video widget that helps you greet visitors, guide them step-by-step, and convert them into customers with personalized video messages.

• Freemium
• From 9$

Canopy Labs was a machine learning platform that specialized in customer success and predictive loyalty solutions, now integrated into Drop Technologies Inc.

• Other

Pocus is an AI-powered go-to-market (GTM) platform designed to help B2B sales teams streamline prospecting, account research, and identify buying intent using AI agents.

• Contact for Pricing

Truva AI is an intelligent sales automation platform that transforms sales activities into actionable insights, handling CRM updates, follow-ups, and analytics automatically.

• Freemium
• From 30$

Produktly is a digital adoption platform designed to drive product-led growth by streamlining user onboarding, delivering in-app communication, and collecting actionable feedback—all without requiring developer involvement.

• Freemium
• From 19$

Optimix empowers sales teams with an AI copilot that provides real-time guidance, insights, and support during calls, helping to close deals more effectively.

• Contact for Pricing

Help Scout is a customer support platform designed to enhance team efficiency and customer satisfaction through features like a shared inbox, knowledge base, live chat, and integrated AI tools.

• Freemium
• From 50$

Delegate is an AI-powered platform that helps B2B Customer Success and Account Management teams automate and optimize their interactions with unmanaged and long-tail customers through predictive prioritization and automated execution.

• Free Trial

CleverTap is an AI-powered customer engagement platform that helps businesses analyze customer data, personalize experiences, and orchestrate omnichannel campaigns to retain valuable customers.

• Freemium
• From 72$

Scoop Analytics is an AI-powered business intelligence tool that connects to various data sources, analyzes data without requiring SQL, and automatically generates interactive reports and presentations.

• Free Trial
• From 99$

Helloz.ai enhances SaaS user onboarding with AI-driven personalized journeys, voice/text interactions, and real-time insights to improve engagement and reduce churn.

• Free Trial

Snoooz is an AI email assistant that automates answering, categorizing, and routing emails. It's designed for professionals and businesses to manage their inbox efficiently, especially during out-of-office periods.

• Free Trial
• From 9$

SifData is an AI-powered Salesforce integration that automatically tracks job changes of key contacts and alumni customers to help businesses generate new pipeline opportunities and reduce customer churn.

• Freemium
• From 500$

LimeJourney is an intelligent customer engagement platform that uses AI-driven analytics and automation to deliver personalized notifications at optimal moments to your target audience.

• Paid
• From 50$

Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

• Freemium
• From 19$

EasyAsk.it is an AI-powered conversational survey platform that creates chat-based surveys with intelligent follow-up questions to gather deeper insights than traditional methods.

• Freemium
• From 39$

Spinach is an AI meeting copilot that runs meetings, summarizes conversations, and automates post-meeting tasks. It supports 100 languages and integrates with popular productivity tools.

• Freemium
• From 19$

Chili Piper is a demand conversion platform that consolidates chat, routing, and scheduling to qualify leads, route them to the right representatives, and schedule meetings automatically from any inbound or outbound channel.

• Paid
• From 180$

CustomerGauge is an AI-powered platform designed to help B2B companies collect, analyze, and act on customer feedback in real time, driving revenue growth and customer retention.

• Contact for Pricing

Andsend is a sales platform that prioritizes important contacts and helps you craft personalized messages. It ensures consistent follow-ups, preventing missed opportunities.

• Freemium
• From 34$

Retellio transforms your company's customer calls into a weekly podcast of key moments, enabling leaders to stay informed without listening to every call.

• Paid
• From 39$

Perspective uses AI-driven conversations to help businesses understand their customers deeply, gaining insights into motivations and intentions to drive growth. It facilitates natural dialogues at scale to inform decisions and actions.

• Freemium
• From 99$

ProductLogz enables SaaS companies to efficiently collect, analyze, and prioritize user feedback, with public roadmaps, changelogs, and in-app surveys to drive product development and user engagement.

• Freemium
• From 17$