Top AI tools for Customer Success Manager

Vidyard is an AI-powered video platform that helps businesses create, host, and analyze personalized video content for sales outreach, marketing, and corporate communications with features like AI avatars and automated prospecting.

• Freemium
• From 59$

Productboard is an AI-powered product management platform designed to help teams understand customer needs, prioritize product development, and align stakeholders around a shared roadmap.

• Freemium
• From 25$

Avoma is a comprehensive AI-powered platform that combines meeting assistance, conversation intelligence, and revenue intelligence to help businesses automate note-taking, improve sales coaching, and enhance revenue growth.

• Freemium
• From 19$

ShotVu offers instant screen and webcam recording with secure sharing, built-in teleprompter, and real-time collaboration tools, streamlining team productivity and async communication.

• Freemium
• From 5$

Rise.ai is a comprehensive store credit management platform that helps eCommerce businesses automate gift cards, refunds, cashback, and loyalty programs to boost customer retention and sales.

• Paid
• From 17$

ChatBees is an AI-powered customer support platform that builds Knowledge Graphs from historical tickets and internal knowledge bases to automate and reduce ticket resolution time by up to 52%.

• Usage Based
• From 49$

Correlated is an AI-powered platform that analyzes customer data to identify accounts with the highest propensity to buy, convert, expand, or churn, optimizing GTM strategies.

• Freemium

ProductLift is a comprehensive platform designed for product managers to collect user feedback, prioritize features using AI, manage product roadmaps, publish changelogs, and build knowledge bases.

• Free Trial

Surudo is an AI-powered platform that offers automated research bots to streamline GTM (Go-To-Market) workflows and sales processes through intelligent data gathering and analysis.

• Contact for Pricing

June is a comprehensive Product & Customer Analytics Software that helps B2B SaaS companies prevent churn and improve customer retention through detailed user behavior analysis and proactive customer success strategies.

• Contact for Pricing

Slipbox is a privacy-first AI meeting companion offering real-time transcription and AI-driven insights across all meeting platforms without needing a bot. It stores data locally and provides unlimited transcription.

• Freemium
• From 9$

Kanlet tracks job changes of your customers, users, champions, and advocates, surfacing them as warm leads. It then automates outreach with personalization using Generative AI.

• Paid
• From 850$

Zupport is an AI-powered customer support platform designed specifically for SaaS companies. It helps manage duplicate issues, detect user intent, and enrich bug reports to improve customer experience.

• Free Trial
• From 29$

Fiidbakk is an easy-to-install web feedback widget that enables website and app owners to collect, manage, and analyze user feedback, helping drive higher conversions and informed product enhancements.

• Freemium
• From 24$

Quidget is a no-code AI customer support agent that works 24/7, handles up to 80% of common inquiries, supports 45+ languages, and seamlessly integrates with various messaging platforms.

• Freemium

Canvas is an AI-powered platform that helps businesses improve customer success. It detects risks, uncovers opportunities, and drives client value through proactive intelligence.

• Contact for Pricing

AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

• Contact for Pricing

Notify streamlines transactional email delivery for SaaS and apps with AI-powered template generation, prebuilt flows, and a simple API, ensuring high deliverability and rapid integration.

• Freemium
• From 20$

Convas is a customer feedback management platform that helps SaaS companies and startups gather, organize, and prioritize customer feedback to build better products and maintain stronger customer relationships.

• Freemium
• From 15$

Refiner is a survey software designed for SaaS and digital product companies, enabling them to gather user insights through customizable, timed microsurveys. It helps improve response rates and target specific user segments for actionable feedback.

• Freemium
• From 79$

Stylo Assist is an AI-powered solution that helps customer service teams automate and optimize their Zendesk ticket responses, offering multilingual support and smart ticket resolution capabilities.

• Paid
• From 15$

Sunrise AI is an enterprise-focused customer success platform that uses AI to boost retention, reduce churn, and optimize revenue by providing actionable insights and tailored playbooks for Customer Success Managers.

• Contact for Pricing

1Page is an AI-powered sales intelligence platform that integrates with 35+ data sources to provide comprehensive prospect information and real-time insights for sales professionals, reducing meeting preparation time from hours to minutes.

• Free Trial

DocsHound is a knowledge base software reimagined for the AI era, enabling effortless creation and management of user documentation.

• Contact for Pricing

Hurree is an AI-powered reporting platform that unifies data from various sources into a central command centre, enabling teams to collaborate, gain insights, and make faster decisions.

• Freemium
• From 69$

Jett is an AI-powered meeting assistant that automatically captures, transcribes, and analyzes meetings across multiple platforms, providing intelligent summaries and searchable conversations in over 100 languages.

• Freemium
• From 10$

Mues is an AI agent seamlessly integrated into software products to onboard users, provide real-time assistance, and reduce support costs, enhancing product adoption and user satisfaction.

• Contact for Pricing

Churn360 is an AI-powered customer success platform designed for B2B SaaS companies that transforms data into actionable insights to reduce churn and improve customer retention.

• Contact for Pricing

ReadMe is a platform for building interactive API documentation and developer hubs. It helps teams create user-friendly docs with features like API explorers, code generation, and an AI-powered chatbot.

• Freemium
• From 99$

Upshot.ai is a user engagement and gamification platform designed to enhance user onboarding, engagement, retention, and conversions for mobile and web applications through personalized experiences and data analysis.

• Contact for Pricing

Reputon helps Shopify stores centralize and display reviews from multiple third-party platforms to boost online reputation and sales.

• Other

Pulse Hero is a feedback management platform that helps SaaS businesses collect and track user feedback, reviews, and testimonials automatically. It enables companies to measure user satisfaction and gather social proof while identifying areas for improvement.

• Freemium
• From 29$

Punt is an AI-powered tool that helps sellers achieve inbox zero with AI-crafted emails and meeting scheduling, integrating seamlessly with Gmail and Outlook.

• Free

Fullbeam leverages advanced AI to analyze user session replays, automatically surfacing product insights, fixes, and revenue-linked recommendations for growing SaaS businesses.

• Usage Based

Bluedot is a comprehensive meeting productivity tool that records, transcribes, and generates AI-powered notes for Google Meet without requiring bots. It offers seamless integration with popular platforms and supports multiple languages.

• Freemium
• From 14$

Distribute is an AI-powered digital sales room platform that helps sales teams create actionable follow-ups, business cases, and account plans from sales meetings. It enables quick creation of personalized content and engagement tracking for better sales outcomes.

• Freemium
• From 99$

Delighted is an AI-augmented feedback and experience management platform that enables businesses to easily collect, analyze, and act on customer and employee insights using customizable surveys and automated reporting features.

• Freemium
• From 17$

Ambition combines human intelligence with AI to provide comprehensive sales performance management, featuring coaching orchestration, performance tracking, and sales gamification tools to drive revenue and team excellence.

• Contact for Pricing

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

• Contact for Pricing

Intempt is a comprehensive AI-powered growth platform that helps businesses optimize customer experiences through data integration, personalization, and omnichannel campaign management.

• Freemium
• From 22$

Crowdstack Pro provides branded online community forums to help organizations engage, retain, and grow their audience or membership, offering full data ownership and control.

• Free Trial
• From 999$

timeOS is an AI productivity companion that automatically captures, summarizes, and organizes meetings across platforms while providing smart briefings and actionable insights, helping teams save time and stay informed.

• Freemium
• From 29$

Nayak is an AI-powered platform that helps sales teams build stronger relationships and close more deals by providing real-time coaching, smart call planning, and intelligent note capture.

• Paid
• From 300$

An AI-powered sales automation platform that helps sales teams scale their account management through automated call notes, CRM updates, and personalized follow-ups.

• Contact for Pricing

Version Lens streamlines product communication, ensuring the right message reaches the right audience at the right time. It bridges the gap between product and commercial teams, turning every release into a revenue opportunity.

• Contact for Pricing

Appsmith Agents enables businesses to build, deploy, and manage secure AI agents powered by company data. Scale support, sales, success, and people teams by embedding AI into existing applications and automating workflows.

• Free Trial
• From 15$

RevenueJump provides automated funnels to help businesses attract referrals, collect testimonials, and boost 5-star reviews, enhancing online reputation and local search ranking.

• Contact for Pricing

Visionari is an AI-powered platform designed to collect, analyze, and prioritize user feedback from multiple channels, helping product teams build features users truly need.

• Free Trial
• From 19$

Drift is an AI-powered revenue engagement platform that helps teams engage with potential buyers early in their journey, now integrated into Salesloft's Revenue Orchestration Platform.

• Contact for Pricing

Omniroo streamlines SaaS business processes by seamlessly syncing Stripe subscriptions, invoices, and customer data into HubSpot’s pipeline, automating revenue management and customer lifecycle operations.

• Freemium
• From 49$