CoSupport AI
What is Spoke?
Spoke is an AI-powered platform designed to transform team meetings into valuable, actionable data. It provides a comprehensive suite of tools including a call library, live assistant, data extraction, summarization, and AutoCRM sync.
The platform seamlessly integrates with existing information systems, allowing for automatic synchronization of AI-generated reports and notes. Spoke prioritizes data privacy and security, adhering to GDPR and California regulations, and offering ISO 27001 compliant hosting. Users retain full control over their data, with options for custom AI model deployment and API access.
Features
- Call Library and Live Assistant: Provides a searchable repository of calls and real-time assistance during meetings.
- Data Extraction and Summarization: Automatically extracts key information and generates concise summaries from conversations.
- AutoCRM Sync: Seamlessly integrates with various CRM systems to automate data entry and updates.
- Custom AI Meeting Templates: Allows users to create templates for extracting specific insights tailored to their workflow.
- Information Seeker: Provides instant answers and relevant video clips based on user queries.
- Video Highlights: Allows to transform conversations into shareable, searchable video highlights.
Use Cases
- Automating CRM updates for sales teams
- Enhancing meeting efficiency for various teams
- Building a searchable knowledge base from conversations
- Extracting specific insights from meetings for user research
- Improving team performance through data-driven insights
- Streamlining workflows by integrating with existing tools
FAQs
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How does Spoke handle data privacy?
Spoke adheres to GDPR and California regulations and does not use customer data to train its models. Customer data is neither stored nor used by third-parties. -
What kind of security does spoke provides?
Spoke’s hosting and servers are ISO 27001 compliant. Spoke can be easily hosted in your own cloud environment.
Related Queries
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Spoke Uptime Monitor
Average Uptime
99.79%
Average Response Time
653.5 ms
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