Rargus - Generative AI for customer feedback analysis and insights

Rargus Generative AI for customer feedback analysis and insights

Freemium

From 499$

Home: https://rargus.com

#customer feedback
#Product Management
#Sentiment analysis
#Market Research
#competitive analysis
#user insights

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What is Rargus?

Rargus is a comprehensive customer feedback analysis platform that leverages generative AI to collect and analyze feedback from multiple sources, including app reviews, customer support tickets, and social media. The platform eliminates the need for manual spreadsheet analysis by automatically processing and segmenting customer feedback into meaningful insights.

The platform enables businesses to make data-driven decisions through detailed analytics, custom dashboards, and trending alerts. It provides competitive intelligence, sentiment analysis, and collaborative features that help teams align their product development with genuine customer needs and preferences.

Features

Multi-channel Feedback Collection: Gather feedback from app reviews, support tickets, and social media
AI-powered Analysis: Automated processing and segmentation of customer feedback
Custom Dashboards: Build customizable widgets for targeted data visualization
Sentiment Analysis: Track customer sentiment without additional surveys
Trending Alerts: Early identification of emerging issues
Competitive Intelligence: Analysis of competitor customer feedback
Unlimited Team Accounts: No per-seat charging for team collaboration
Public Data Sources: Access to publicly available customer feedback

Use Cases

Product development prioritization
Customer experience optimization
Marketing strategy refinement
Competitive analysis
User experience improvement
Stakeholder reporting
Feature roadmap planning
Customer retention optimization

FAQs

How many pieces of feedback can I analyze per month?

The Trial plan includes 1k pieces of feedback, Starter plan includes 1k/month, Growth plan includes 2k/month, and Enterprise plans offer custom feedback limits.
Is there a limit on team member accounts?

No, all paid plans include unlimited team member accounts with no per-seat charges.
What types of data sources can I analyze?

You can analyze app store feedback, customer support tickets, social media, and both public and private data sources depending on your plan.