Top AI tools for Customer Experience Manager

DataOrb is an AI-powered platform designed to transform customer interactions into revenue growth opportunities by leveraging AI for deep analysis across customer touchpoints.

• Contact for Pricing

AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

• Paid
• From 40$

Swirl uses AI to enhance e-commerce conversions by providing an interactive video experience, including AI-powered product specialists and user-generated video reviews.

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ThumbsUp is a comprehensive feedback management platform that helps businesses collect, analyze, and act on user feedback using AI-powered insights, sentiment analysis, and keyword trend tracking.

• Freemium
• From 39$

Notably AI is an end-to-end AI research platform that helps teams transform qualitative data into actionable insights through AI-powered analysis, automated workflows, and collaborative research tools.

• Freemium
• From 25$

DialSense is an AI-powered platform that enables businesses to create and manage voice assistants for customer support, offering 24/7 automated assistance with zero wait times.

• Contact for Pricing

My AskAI is a comprehensive AI customer support solution that creates customized support agents capable of handling customer queries automatically, integrating with existing tools like Zendesk and Intercom while reducing support costs and response times.

• Freemium
• From 60$

Harmonize.ai is a consumer insights platform aggregating customer feedback from diverse online sources, using AI to provide actionable insights for product, CX, and marketing improvements.

• Free Trial

Akira is an AI-powered reputation management platform that helps multi-unit brands automate their feedback, review, and listing management to deliver comprehensive business insights.

• Paid
• From 50$

Hubble is an all-in-one user research platform that enables teams to collect user insights throughout the product development cycle, offering unmoderated research, participant recruitment, and in-product surveys with access to over 4 million participants across 150 countries.

• Freemium
• From 95$

Lina Chat is an AI-powered customer support solution that converts support documentation into intelligent chatbots, providing 24/7 automated customer assistance and instant responses to common queries.

• Freemium
• From 20$

Quest is an enterprise AI platform that enables hyper-personalized customer journeys through real-time personalization, helping businesses drive engagement, retention, and revenue.

• Contact for Pricing

FindOurView is an AI-powered platform that analyzes interview transcripts, evaluates hypotheses, and facilitates team collaboration through chat-based insights, enabling efficient customer discovery and decision-making.

• Contact for Pricing

Rargus is an AI-powered platform that transforms customer feedback from multiple channels into actionable insights, helping businesses build better products and improve customer satisfaction.

• Freemium
• From 499$

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

• Contact for Pricing

Maverick is an AI-powered video personalization platform that helps ecommerce stores create customized video experiences for their customers, delivering 5X higher engagement rates and 20% more repeat purchases.

• Paid
• From 200$

Growcado is a comprehensive personalization platform that combines headless CMS capabilities with customer behavior tracking and segmentation to deliver tailored content experiences that boost engagement and drive conversions.

• Contact for Pricing

Clintview VI is an advanced AI-powered solution designed to optimize pricing strategies, customer insights, and revenue acceleration for telecom companies through customer-by-customer simulation and data-driven analytics.

• Contact for Pricing

Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.

• Paid
• From 150$

WhyHive is an AI-powered data analysis platform that simplifies the process of analyzing surveys, sales data, and customer feedback through automated text analysis and intuitive chart generation.

• Freemium
• From 29$

Pulse Insights provides enterprises with advanced customer feedback solutions featuring contextual microsurveys embedded within digital experiences for high-volume, actionable insights.

• Contact for Pricing

Aptitude is an AI-powered research platform that automates customer interviews, enabling companies to conduct and analyze conversations with hundreds of customers simultaneously, delivering the depth of qualitative research at survey-level scale.

• Contact for Pricing

Aampe is an AI-powered personalization platform that helps businesses deliver optimized messaging across multiple channels through machine learning and real-world experimentation.

• Contact for Pricing

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

• Contact for Pricing

Personetics is an AI-powered financial data analytics platform that helps banks deliver personalized customer experiences, automated savings journeys, and intelligent money management solutions.

• Contact for Pricing

MagicLoop is an innovative voice-based survey platform that transforms traditional surveys by enabling voice responses for richer, more detailed feedback and higher engagement rates.

• Freemium
• From 25$

ApexScore utilizes Behavioral Science-Trained AI to analyze customer motivations, providing data-driven teams with prescriptive intelligence for improved customer acquisition, growth, and retention strategies.

• Contact for Pricing

User Evaluation is an AI-powered platform that transforms customer data into actionable insights through advanced transcription, analysis, and reporting tools, supporting 57+ languages and multiple data formats.

• Freemium
• From 19$

Informizely is a customer feedback platform using AI-assisted surveys to gather insights from websites, web apps, and emails. It helps improve websites, products, services, and conversion rates through targeted feedback collection.

• Free Trial
• From 135$

Delegate is an AI-powered platform that helps B2B Customer Success and Account Management teams automate and optimize their interactions with unmanaged and long-tail customers through predictive prioritization and automated execution.

• Free Trial

ChoiceChaser is an AI-powered feature mining platform that analyzes user feedback across multiple channels to help product teams identify and prioritize the most valuable features to build next.

• Freemium

SurveyWand is an AI-powered survey platform that instantly creates research-quality surveys and automatically analyzes responses using machine learning techniques, providing actionable recommendations through email.

• Paid
• From 99$

Journify offers a unified platform to visualize customer journey performance across all touchpoints using AI for simplified data connection and actionable insights.

• Freemium
• From 250$

Canvs AI is an advanced text analysis platform that helps teams unlock deep insights from unstructured feedback using AI-powered analysis. It specializes in processing open-ended responses, reviews, and social data to deliver actionable business intelligence.

• Contact for Pricing

Qualli is an AI-powered feedback management platform that combines survey tools with automated feedback analysis, helping businesses collect and organize customer insights across multiple channels.

• Freemium
• From 199$

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

Skyla is an AI-powered customer support chatbot exclusively designed for Shopify merchants, offering 24/7 customer service with GPT-4 technology and seamless store integration.

• Freemium
• From 49$

AttentionKart is an AI-powered analytics platform that provides real-time customer behavior insights and emotion monitoring for retail, automotive, educational, and workspace environments.

• Paid
• From 35$

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

Strella is an AI-powered research platform that automates customer interviews with AI moderation and real-time synthesis, enabling teams to gather actionable insights 10x faster than traditional methods.

• Usage Based

Divinate is an AI-powered platform that streamlines user research analysis by automatically transcribing, tagging, and extracting themes from research sessions, helping teams make better product decisions faster.

• Freemium
• From 30$

Quiq provides a comprehensive platform for building, deploying, and managing AI Agents across various digital channels. Enhance customer experience and streamline operations with Quiq's agentic AI toolkit and ecosystem.

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Monocle is an AI-powered platform that helps brands optimize their incentive strategies through personalized offers, increasing revenue by up to 30% through smart, data-driven personalization.

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QueryX translates natural language into SQL queries, providing a seamless interface for data exploration and analysis. It's designed to enhance operational efficiency and decision-making across various industries.

• Freemium

Re-View is an AI-powered video survey platform that enables organizations to collect and analyze emotional responses through video surveys, offering automatic insights and transcription services.

• Freemium
• From 59$

Spatial is an AI-powered platform that enables dynamic, interactive surveys and interviews for product feedback, customer discovery, and usability testing with real-time insights and analysis.

• Freemium
• From 100$

Waanee AI is a comprehensive AI-powered platform offering virtual assistants, agent assistance, and customer engagement tools for contact centers. It combines conversational AI with CRM capabilities to enhance customer service operations.

• Contact for Pricing

Echurn is an AI-powered SaaS retention platform that helps businesses understand customer cancellations and prevent churn through customized offers and data-driven insights.

• Freemium
• From 9$

Solidroad is an AI-powered coaching platform that helps scale training, quality assurance, and feedback for customer-facing teams through conversation scoring, simulations, and real-time coaching.

• Paid
• From 199$

Voxpopme is an AI-powered qualitative research platform that combines video surveys, live interviews, and UX research tools to deliver insights 60x faster at 3% of traditional costs.

• Contact for Pricing