Top AI tools for Customer Experience Manager

Improve e-commerce engagement and sales with Zevi's AI-driven search and chat solutions.

• Usage Based
• API

Growcado is a comprehensive personalization platform that combines headless CMS capabilities with customer behavior tracking and segmentation to deliver tailored content experiences that boost engagement and drive conversions.

• Contact for Pricing

Divinate is an AI-powered platform that streamlines user research analysis by automatically transcribing, tagging, and extracting themes from research sessions, helping teams make better product decisions faster.

• Freemium
• From 30$

TAWNY is a pioneering AI-based video analytics company that combines people flow, emotion, and attention data to analyze human behavior in real-time using camera hardware.

• Contact for Pricing

Eclipse AI is a comprehensive AI-powered customer feedback analytics platform that unifies feedback from multiple sources and generates actionable insights for improved customer experience.

• Freemium
• From 171$

Soniva uses voice AI to conduct surveys and interviews, transforming data collection into natural conversations. It simplifies the process, improves response rates, and provides detailed analysis.

• Contact for Pricing

AttentionKart is an AI-powered analytics platform that provides real-time customer behavior insights and emotion monitoring for retail, automotive, educational, and workspace environments.

• Paid
• From 35$

Replio is an AI-powered platform that converts traditional surveys into dynamic conversational interviews, enabling efficient research, automated analysis, and scalable customer feedback collection.

• Free Trial
• From 40$

Adoreboard uses AI to rapidly analyze and theme open-text feedback, enabling organizations to uncover deep emotional insights and act on them for improved customer and employee experiences.

• Contact for Pricing

Juno AI enables teams to generate synthetic customer profiles and conduct instant, AI-driven user testing for actionable product and marketing feedback.

• Freemium

Recommend is an AI-driven platform that helps e-commerce businesses increase revenue and drive conversions by delivering personalised shopping experiences to every customer.

• Free Trial
• From 77$

BotDistrikt is a comprehensive chatbot platform that enables businesses to create AI-powered, personality-driven virtual assistants for customer engagement and lead qualification, handling over 25 million conversations monthly.

• Contact for Pricing

Birdie.ai is an AI platform that centralizes and analyzes customer feedback from various sources, providing actionable insights to improve customer experience and product development.

• Contact for Pricing

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

• Contact for Pricing

Cardina is a co-browsing solution that enables customer service agents to view, draw on, and control customers' screens in real-time without requiring downloads or meeting links.

• Freemium
• From 69$

AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

• Paid
• From 40$

Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

• Contact for Pricing

Portals.co is an AI-powered customer feedback platform that uses intelligent popups and forms to collect and analyze user feedback, simulating personalized customer interviews.

• Free Trial
• From 30$

Solidroad is an AI-powered coaching platform that helps scale training, quality assurance, and feedback for customer-facing teams through conversation scoring, simulations, and real-time coaching.

• Paid
• From 199$

Hubble is an all-in-one user research platform that enables teams to collect user insights throughout the product development cycle, offering unmoderated research, participant recruitment, and in-product surveys with access to over 4 million participants across 150 countries.

• Freemium
• From 95$

ChatBees is an AI-powered customer support platform that builds Knowledge Graphs from historical tickets and internal knowledge bases to automate and reduce ticket resolution time by up to 52%.

• Usage Based
• From 49$

Tomato.ai is an AI-powered voice filter that clarifies offshore agent voices in real-time through accent neutralization and noise cancellation, aiming to improve customer satisfaction (CSAT) and sales metrics for call centers.

• Free Trial
• From 7$

Churn360 is an AI-powered customer success platform designed for B2B SaaS companies that transforms data into actionable insights to reduce churn and improve customer retention.

• Contact for Pricing

ThumbsUp is a comprehensive feedback management platform that helps businesses collect, analyze, and act on user feedback using AI-powered insights, sentiment analysis, and keyword trend tracking.

• Freemium
• From 39$

RealFeedback is an AI-powered chatbot solution that helps businesses collect and analyze user feedback through natural conversations, providing actionable insights and satisfaction tracking to improve user experiences.

• Freemium
• From 29$

Textrics is an AI-powered text analytics suite designed to extract insights like sentiment, tags, and topics from unstructured text, featuring sarcasm detection for enhanced accuracy. It simplifies complex data analysis for businesses through NLP and ML.

• Paid
• From 499$

Scal-e is a comprehensive Customer Data Platform (CDP) that helps B2B and B2C brands unify customer data, ensure privacy compliance, and optimize marketing campaigns through personalization and automation.

• Contact for Pricing

Sprig AI captures and analyzes product experience data in real-time, surfacing actionable insights for smarter, faster product decisions.

• Freemium

Dotdigital is an AI-powered customer experience and marketing automation platform designed to help businesses deliver personalized campaigns across email, SMS, web, and more.

• Contact for Pricing

Coho AI is a personalization platform that helps businesses identify valuable customers, automate user segmentation, and deliver personalized experiences to increase revenue and customer lifetime value.

• Contact for Pricing

TaskUs offers outsourced digital services, including AI Operations and Agentic AI Consulting, to help innovative technology companies manage and scale their AI initiatives.

• Contact for Pricing

Wavechat is an AI-powered customer service solution that provides 24/7 automated live chat support, eliminating the need for expensive support teams.

• Contact for Pricing

VoiceBase offers AI-powered speech analytics solutions to transcribe and analyze call center interactions, providing insights for customer experience improvement, sales optimization, and compliance.

• Paid
• From 250$

Aampe is an AI-powered personalization platform that helps businesses deliver optimized messaging across multiple channels through machine learning and real-world experimentation.

• Contact for Pricing

Eagle Eye empowers businesses to deliver real-time, personalized marketing and loyalty experiences across multiple channels using advanced AI-driven solutions.

• Contact for Pricing

WhyHive is an AI-powered data analysis platform that simplifies the process of analyzing surveys, sales data, and customer feedback through automated text analysis and intuitive chart generation.

• Freemium
• From 29$

FrontRace leverages AI analytics to provide actionable sales, retention, and workflow insights from live business data, helping organizations optimize performance and drive revenue growth.

• Contact for Pricing

Splutter AI is a no-code AI chatbot platform that enables businesses to create custom, generative AI-powered chatbots in minutes. It offers support, marketing, and sales automation capabilities with multiple data source integration options.

• Free Trial

Aiwifi transforms business WiFi into a powerful customer experience, analytics, and marketing platform using advanced AI-driven features. The solution enables data enrichment, real-time customer monitoring, trend analysis, and WiFi monetization to boost business growth.

• Contact for Pricing

Orimon AI enables businesses to generate leads, automate customer support, and drive sales with AI-powered chatbots. Features include conversational lead qualification, live chat, multilingual support, and CRM integrations.

• Freemium

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

• Contact for Pricing

Macha AI is an intelligent customer support automation platform that integrates with Zendesk and LiveChat to provide multilingual support, ticket automation, and enhanced customer service efficiency.

• Paid
• From 49$

Mowa is an AI-powered data analysis platform that automates data reviews and provides real-time insights for customer support, sales, and marketing teams.

• Contact for Pricing

SMG Ignite is an AI-native platform that empowers brands to transform customer, employee, and brand experiences through real-time insights and strategic recommendations. Designed for restaurants, retail, hospitality, and more, Ignite enables data-driven decisions across the entire experience journey.

• Contact for Pricing

Caper offers AI-powered smart shopping carts designed to deliver seamless, personalized in-store shopping experiences, increase basket sizes, and provide alternate revenue streams for retailers.

• Contact for Pricing

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

MagicLoop is an innovative voice-based survey platform that transforms traditional surveys by enabling voice responses for richer, more detailed feedback and higher engagement rates.

• Freemium
• From 25$

Netcore Cloud provides an AI-powered platform for customer engagement, personalization, and omnichannel communication, designed to boost conversions and retention across various industries.

• Contact for Pricing

Lina Chat is an AI-powered customer support solution that converts support documentation into intelligent chatbots, providing 24/7 automated customer assistance and instant responses to common queries.

• Freemium
• From 20$

Qvantify is an AI-powered interview platform that automates customer feedback collection through deep, conversational interviews, supporting multiple languages and providing rich qualitative insights at scale.

• Contact for Pricing