Top AI tools for Customer Experience Manager

Boutiq is an AI-powered video shopping platform for Shopify stores that brings personal, human-touch retail experiences to eCommerce through live video calls and clienteling features.

• Paid
• From 90$

Sociate AI is a fashion-focused AI platform that enhances e-commerce search using conversational AI, real-time trend analysis, and dynamic personalization, leading to significant conversion uplifts.

• Paid
• From 592$

Recommend is an AI-driven platform that helps e-commerce businesses increase revenue and drive conversions by delivering personalised shopping experiences to every customer.

• Free Trial
• From 77$

Replio is an AI-powered platform that converts traditional surveys into dynamic conversational interviews, enabling efficient research, automated analysis, and scalable customer feedback collection.

• Free Trial
• From 40$

Sentavis is an AI-powered sentiment analysis platform that aggregates and analyzes customer feedback across multiple platforms to provide actionable business insights and recommendations.

• Contact for Pricing

Birdeye is an AI-powered marketing platform that helps local businesses improve their online presence, manage reputation, and handle social media across multiple locations. It offers comprehensive tools for review management, social media, listings, and customer engagement.

• Contact for Pricing

ChatBees is an AI-powered customer support platform that builds Knowledge Graphs from historical tickets and internal knowledge bases to automate and reduce ticket resolution time by up to 52%.

• Usage Based
• From 49$

Netcore Cloud provides an AI-powered platform for customer engagement, personalization, and omnichannel communication, designed to boost conversions and retention across various industries.

• Contact for Pricing

Adoreboard uses AI to rapidly analyze and theme open-text feedback, enabling organizations to uncover deep emotional insights and act on them for improved customer and employee experiences.

• Contact for Pricing

8x8 offers an integrated cloud communication platform combining contact center, unified communication, and CPaaS APIs with AI to optimize customer journeys and team collaboration.

• Contact for Pricing

Supascout is an AI-powered tool that analyzes app store reviews to help developers and businesses understand user needs and frustrations through actionable insights.

• Contact for Pricing

AgentBridge by Sonata Software empowers organizations to build, deploy, and manage intelligent AI agents for enterprise-scale automation, accelerating digital transformation with no-code tools, modular architecture, and robust compliance.

• Contact for Pricing

Feedback Navigator is an AI-powered platform that analyzes customer feedback from multiple sources to extract valuable insights, sentiments, and customer requests through advanced language processing.

• Freemium
• From 15$

Voxil AI offers a hassle-free solution to connect chatbots to a phone line, facilitating seamless customer service without the need for coding.

• Contact for Pricing
• API

Swirl uses AI to enhance e-commerce conversions by providing an interactive video experience, including AI-powered product specialists and user-generated video reviews.

• Contact for Pricing

Aptitude is an AI-powered research platform that automates customer interviews, enabling companies to conduct and analyze conversations with hundreds of customers simultaneously, delivering the depth of qualitative research at survey-level scale.

• Contact for Pricing

Voxpopme is an AI-powered qualitative research platform that combines video surveys, live interviews, and UX research tools to deliver insights 60x faster at 3% of traditional costs.

• Contact for Pricing

Wizu is an AI-powered conversational survey platform that enhances customer feedback collection through intelligent follow-up questions, increased engagement rates, and comprehensive data analysis capabilities.

• Freemium
• From 29$

Dovetail is an AI-powered customer insights platform that transforms customer conversations, documents, and feedback into actionable insights through automated analysis and real-time collaboration.

• Freemium
• From 29$

Tagado enables data-driven organizations to leverage unstructured customer feedback and proactively convert them into a real-time understanding of customer perception. It offers a holistic solution to track and analyze customer feedback from various sources.

• Contact for Pricing

Gladly is an AI-powered customer service platform that centers on people, not tickets, leading to delightful experiences and revenue growth while cutting costs.

• Contact for Pricing

Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.

• Paid
• From 150$

Wavechat is an AI-powered customer service solution that provides 24/7 automated live chat support, eliminating the need for expensive support teams.

• Contact for Pricing

Journify offers a unified platform to visualize customer journey performance across all touchpoints using AI for simplified data connection and actionable insights.

• Freemium
• From 250$

Antavo is an AI-powered loyalty platform designed to help businesses build and manage sophisticated customer loyalty programs, enhancing retention and engagement.

• Contact for Pricing

Kimola is an AI-powered market research platform designed for SMBs to analyze customer feedback from various sources, uncovering needs, sentiments, and trends without manual effort.

• Freemium
• From 199$

Strella is an AI-powered research platform that automates customer interviews with AI moderation and real-time synthesis, enabling teams to gather actionable insights 10x faster than traditional methods.

• Usage Based

Stylo Assist is an AI-powered solution that helps customer service teams automate and optimize their Zendesk ticket responses, offering multilingual support and smart ticket resolution capabilities.

• Paid
• From 15$

Quiq provides a comprehensive platform for building, deploying, and managing AI Agents across various digital channels. Enhance customer experience and streamline operations with Quiq's agentic AI toolkit and ecosystem.

• Contact for Pricing

Qualli is an AI-powered feedback management platform that combines survey tools with automated feedback analysis, helping businesses collect and organize customer insights across multiple channels.

• Freemium
• From 199$

Parliant.AI uses artificial intelligence to conduct natural, conversational surveys that gather actionable insights from customers. Its adaptive AI technology encourages honest, detailed feedback by guiding respondents through intuitive, human-like dialogues.

• Freemium
• From 49$

SurveyWand is an AI-powered survey platform that instantly creates research-quality surveys and automatically analyzes responses using machine learning techniques, providing actionable recommendations through email.

• Paid
• From 99$

RevAI is an AI-powered platform that analyzes customer reviews and feedback using natural language processing to extract meaningful insights, identify trends, and perform sentiment analysis.

• Freemium
• From 10$

Orimon AI enables businesses to generate leads, automate customer support, and drive sales with AI-powered chatbots. Features include conversational lead qualification, live chat, multilingual support, and CRM integrations.

• Freemium

User Evaluation is an AI-powered platform that transforms customer data into actionable insights through advanced transcription, analysis, and reporting tools, supporting 57+ languages and multiple data formats.

• Freemium
• From 19$

Reviewik is an AI-powered customer feedback analysis tool that helps businesses understand user sentiment, identify pain points, and track feature requests through automated email support analysis.

• Contact for Pricing

Blizzfull provides restaurants with a comprehensive AI-powered online ordering and marketing platform, offering custom websites, loyalty systems, seamless ordering, and automated customer engagement.

• Contact for Pricing

Eagle Eye empowers businesses to deliver real-time, personalized marketing and loyalty experiences across multiple channels using advanced AI-driven solutions.

• Contact for Pricing

AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

• Paid
• From 40$

INSTANDA is a cloud-native, API-first, no-code insurance platform that empowers insurers to rapidly design, launch, and manage hyper-personalized products with enhanced operational efficiency and flexibility.

• Contact for Pricing

QueryPal Resolve is an AI-powered customer support solution that provides instant ticket resolution by automatically generating referenced draft responses within Zendesk, Freshdesk, and Intercom platforms.

• Usage Based
• From 499$

Sunrise AI is an enterprise-focused customer success platform that uses AI to boost retention, reduce churn, and optimize revenue by providing actionable insights and tailored playbooks for Customer Success Managers.

• Contact for Pricing

Macha AI is an intelligent customer support automation platform that integrates with Zendesk and LiveChat to provide multilingual support, ticket automation, and enhanced customer service efficiency.

• Paid
• From 49$

UserCall offers AI-powered voice interviews that provide 10x deeper customer insights than traditional surveys, using smart AI agents trained in UX research methods to conduct automated user interviews with intelligent follow-up questions.

• Paid
• From 69$

Klaviyo is a unified marketing automation platform that enables personalized customer experiences through email, SMS, mobile push notifications, and reviews, powered by real-time data and AI-driven insights.

• Freemium
• From 45$

Pinakyne leverages advanced AI agents to automate and personalize debt collection for financial institutions, enabling faster recovery rates and reduced operational costs.

• Freemium
• From 4$

Convas is a customer feedback management platform that helps SaaS companies and startups gather, organize, and prioritize customer feedback to build better products and maintain stronger customer relationships.

• Freemium
• From 15$

Splutter AI is a no-code AI chatbot platform that enables businesses to create custom, generative AI-powered chatbots in minutes. It offers support, marketing, and sales automation capabilities with multiple data source integration options.

• Free Trial

AttentionKart is an AI-powered analytics platform that provides real-time customer behavior insights and emotion monitoring for retail, automotive, educational, and workspace environments.

• Paid
• From 35$

QueryX translates natural language into SQL queries, providing a seamless interface for data exploration and analysis. It's designed to enhance operational efficiency and decision-making across various industries.

• Freemium