Feedback Navigator - Discover what your customers want with AI-powered feedback analysis

Feedback Navigator Discover what your customers want with AI-powered feedback analysis

Freemium

From 15$

Home: https://www.feedbacknavigator.com

#customer feedback
#Sentiment analysis
#review management
#Data analytics
#Business Intelligence
#automation

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What is Feedback Navigator?

Feedback Navigator transforms raw customer feedback data into actionable insights through comprehensive analysis. The platform seamlessly integrates with popular review platforms like Trustpilot, Booking.com, and Yelp, while also supporting CSV file uploads and API connections for data input.

The system leverages advanced language models to perform detailed sentiment analysis, detect custom categories, and identify common customer requests. Users can establish automated workflows through webhooks and export analyzed data for further custom processing.

Features

Built-in Data Sources: Integration with Trustpilot, Booking.com, and Yelp
Custom Categories: Flexible category definition for feedback classification
Sentiment Analysis: AI-powered sentiment extraction for overall and category-specific feedback
Request Detection: Identification of common customer requests
Custom Workflows: Webhook integration for automated processes
CSV Export: One-click data export for external analysis