Top Customer Experience AI tools

SightX is an all-in-one consumer research platform offering advanced methodologies and AI-powered analytics to streamline market research and optimize business strategies.

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GenVibe provides AI-powered background music solutions to enhance customer experience and drive business results. It offers smart audio systems and customized music experiences for various industries.

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Gradient Labs offers an AI agent named Otto that handles complex customer support interactions end-to-end, learning from plain language procedures without requiring code or decision trees.

• Usage Based

Sixeye offers AI-powered calling agents that mimic human interactions, reducing costs and improving customer service efficiency. It automates call operations with natural-sounding AI.

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Emplifi is an AI-powered social media management platform that helps brands streamline operations, increase engagement, and drive revenue through unified marketing, commerce, and customer care solutions.

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Quidget is a no-code AI customer support agent that works 24/7, handles up to 80% of common inquiries, supports 45+ languages, and seamlessly integrates with various messaging platforms.

• Freemium

FindMine is an AI-powered platform that functions as a stylist, keeping products relevant, personalized, and ready for purchase. It helps retailers increase AOV, enhance customer journeys, and improve engagement.

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Netomi is an AI-powered customer service platform that leverages sanctioned generative AI to automate customer support, offering both auto-pilot and co-pilot modes for enhanced customer experience across multiple channels.

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Voxil AI offers a hassle-free solution to connect chatbots to a phone line, facilitating seamless customer service without the need for coding.

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• API

Zoe is an enterprise-level chatbot platform that provides customer service automation across messaging, email, and phone channels, designed specifically for businesses in retail, education, travel, and insurance sectors.

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ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

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Revifys is a comprehensive online reputation management platform that helps businesses analyze, generate, monitor, and share online reviews across multiple platforms including Google, Facebook, and TripAdvisor.

• Free Trial
• From 9$

DeskDingo provides AI-enhanced customer support tools, including live chat and a knowledge base, to improve customer service and increase loyalty. It offers a free forever plan and customizable paid add-ons.

• Freemium

WEVO is a comprehensive UX research platform that combines AI technology with human feedback to test, validate, and optimize digital experiences before launch. It offers instant AI evaluations and deep human-based studies to ensure optimal customer experiences.

• Freemium

Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.

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• API

Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with intelligent tools across multiple communication channels, helping businesses deliver personalized support at scale.

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FastForward.ai offers a comprehensive E-commerce-as-a-Service platform, providing professional e-commerce solutions, AI-powered tools, and technical support to accelerate business growth.

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AWSME.ai is an intelligent conversational AI platform that transforms customer support by providing personalized, engaging chat experiences. It integrates with CRM systems, learns from various data sources, and communicates in brand-specific voice to enhance customer interactions.

• Paid
• From 99$

DaveAI is a full-stack AI platform that creates immersive and personalized customer experiences using AI sales avatars, enhancing lead qualification and conversion rates.

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Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.

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Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

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EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

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Reputation is a comprehensive reputation performance platform that provides businesses with a single source of truth for consumer feedback and actionable insights.

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NLX is a no-code platform for building and scaling voice, text, and multimodal conversational AI applications with advanced features like Voice+, Generative Journey, and real-time analytics.

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RhetorAI is a feedback collection AI that uses ChatGPT to conduct customer interviews, offering businesses profound insights through automated, multilingual conversations with their users.

• Freemium
• From 5$

Rondah AI provides custom AI receptionists for dental practices, delivering exceptional customer experiences 24/7 and streamlining front-office operations.

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Aiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.

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The Clueless Company provides RevOps consulting to align marketing, sales, and customer service operations for B2B SaaS businesses, optimizing revenue growth and operational efficiency.

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Sawal AI offers an AI-powered scheduling bot that automates appointment bookings, integrates with existing systems, and enhances customer experience. It reduces no-shows and improves operational efficiency for various industries.

• Free Trial

Tars is a Conversational AI platform that transforms customer and employee interactions. It bridges the gap between complex processes and intuitive conversations, automating tasks and improving experiences.

• Paid
• From 500$

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

Yep AI offers human-like AI chatbots and digital humans for seamless customer interactions, boosting conversions and enhancing customer service across various industries.

• Free Trial
• From 13$

Uniphore offers a Zero Data AI Cloud, a multimodal AI and data platform designed for enterprise-wide intelligence and workflow automation.

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Wizart AI is a comprehensive visualization platform that helps retailers and manufacturers showcase their products through AI-powered rendering, offering interactive visualization tools for walls, floors, tiles, and more.

• Freemium
• From 59$

LiveSquare provides 24/7 professional live chat support combined with AI-powered chatbots, website analytics, and uptime monitoring to boost lead generation and enhance customer experience.

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Octane AI is a powerful quiz platform for Shopify stores that helps collect zero-party data, recommend products, and personalize marketing through interactive quizzes and surveys. The platform integrates with major e-commerce tools to drive higher conversions and AOV.

• Freemium
• From 50$

Unlock instant access to accurate information with Kaila's cutting-edge AI, eliminating the need for tedious searches.

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• API

PolyAI is an enterprise-grade voice AI platform that handles customer service calls with natural conversation abilities, resolving over 50% of calls while maintaining brand experience across multiple industries.

• Usage Based

Gladly is an AI-powered customer service platform that centers on people, not tickets, leading to delightful experiences and revenue growth while cutting costs.

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Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

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SupportLogic is an AI-powered platform that transforms complex B2B customer support operations through real-time sentiment analysis, escalation prediction, and intelligent case routing. It integrates with existing ticketing systems to deliver proactive support experiences.

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Responsly is an experience management platform offering tools to measure customer, employee, and product experience, all enhanced by an AI Survey Generator.

• Freemium

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

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Sweepr is an AI-powered Digital Care Platform that enables service providers and smart home providers to deliver personalized customer care experiences with high digital resolution rates.

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Rezon8AI is an AI-powered reputation management platform that helps businesses collect, analyze, and manage customer reviews while providing actionable insights for improvement. The platform filters feedback and generates strategic action plans to enhance customer experience.

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Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

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Answered.so is a comprehensive customer service platform that combines GPT-powered chatbots, knowledge base management, and intelligent search capabilities to resolve up to 70% of customer inquiries automatically.

• Freemium
• From 24$

Onepilot offers customer care, sales, and KYC services in all languages and channels, combining human agents with AI to reduce costs by up to 50%. They provide flexible and transparent pricing with a focus on quality and security.

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Nara is an AI-powered digital sales associate that helps online stores increase sales and improve customer satisfaction across all chat channels. It automates tasks and provides a human-touch experience.

• Paid
• From 19$

Engati is a Conversational AI platform powered by eSenseGPT, offering Gen-AI powered Chatbots, Live chat, and more to enhance customer experiences and drive business growth.

• Free Trial