Top Customer Experience AI tools

Dialogview is an AI-powered platform that combines customer support and conferencing solutions to deliver seamless, omnichannel communication experiences for businesses.

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EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

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Roojoom is an AI-powered platform that orchestrates personalized customer journeys across multiple channels to optimize business goals and customer experiences. It offers automated journey optimization without coding requirements.

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Windsor is an AI-powered video personalization platform that enables businesses to create and send personalized videos at scale for email and SMS marketing campaigns.

• Usage Based

Wizart AI is a comprehensive visualization platform that helps retailers and manufacturers showcase their products through AI-powered rendering, offering interactive visualization tools for walls, floors, tiles, and more.

• Freemium
• From 59$

Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.

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• API

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

Yep AI offers human-like AI chatbots and digital humans for seamless customer interactions, boosting conversions and enhancing customer service across various industries.

• Free Trial
• From 13$

ClickConnector is an AI-powered customer support platform designed for SaaS products, offering a comprehensive suite of tools including AI chatbots, help desk, and knowledge base portals.

• Freemium
• From 49$

Qualli is an AI-powered feedback management platform that combines survey tools with automated feedback analysis, helping businesses collect and organize customer insights across multiple channels.

• Freemium
• From 199$

FitEz provides AI-powered size recommendations for online fashion retailers to reduce size-related returns and enhance customer confidence.

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Uniphore offers a Zero Data AI Cloud, a multimodal AI and data platform designed for enterprise-wide intelligence and workflow automation.

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Humley's Studio platform enables businesses to build and launch Conversational AI Assistants rapidly. It provides tools for creating self-serve customer experiences and managing AI outputs, improving customer interactions and operational efficiency.

• Free

Contentsquare is a digital experience analytics platform that provides insights into customer behavior on websites and apps, helping businesses optimize journeys, improve conversions, and increase customer lifetime value.

• Free Trial

Netomi is an AI-powered customer service platform that leverages sanctioned generative AI to automate customer support, offering both auto-pilot and co-pilot modes for enhanced customer experience across multiple channels.

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Quidget is a no-code AI customer support agent that works 24/7, handles up to 80% of common inquiries, supports 45+ languages, and seamlessly integrates with various messaging platforms.

• Freemium

PeppercornAI's Pipr platform revolutionizes insurance management through conversational AI, enabling customers to buy and manage policies digitally while helping insurers reduce costs and improve risk assessment.

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Soof AI is an intelligent digital assistant that provides 24/7 customer support for Shopify stores, handling product inquiries and guiding customers through their shopping journey.

• Freemium

TaskUs offers outsourced digital services, including AI Operations and Agentic AI Consulting, to help innovative technology companies manage and scale their AI initiatives.

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Ushur provides an AI-powered Customer Experience Automation platform to automate workflows, deploy AI Agents, and deliver seamless, compliant, and personalized engagement at scale.

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Kapture CX is an AI-native customer experience platform offering end-to-end tailored support across multiple channels for various industries, empowering both customers and agents.

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Vantage Discovery is an AI-powered SaaS platform that enhances ecommerce through intelligent search, personalized recommendations, and a focus on increased conversions and customer lifetime value.

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MOD AI Stylist is an AI-powered personal styling tool for e-commerce businesses, designed to increase sales by delivering hyper-personalized shopping experiences.

• Freemium
• From 5$

FluidX is a modular AI/ML system that optimizes B2B business operations across sales, pricing, project delivery, and customer experience through pre-configured data models and engines.

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Qvantify is an AI-powered interview platform that automates customer feedback collection through deep, conversational interviews, supporting multiple languages and providing rich qualitative insights at scale.

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Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

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Fullstory is a behavioral data analytics platform that provides real-time insights and predictive analytics to help businesses optimize digital experiences. It offers tools for product analytics, mobile analytics, and session replay, enabling data-driven decisions and improved customer loyalty.

• Free Trial

DevRev offers a conversational AI platform that unifies company data, making it actionable and accessible. It provides solutions for customer support, product development, and overall business operations.

• Paid
• From 20$

FlowGent AI is a platform for building and deploying conversational AI agents that handle customer support, integrate with various channels, and drive revenue.

• Freemium
• From 29$

Answered.so is a comprehensive customer service platform that combines GPT-powered chatbots, knowledge base management, and intelligent search capabilities to resolve up to 70% of customer inquiries automatically.

• Freemium
• From 24$

ExplainIt allows users to create AI-powered chatbots for their documentation, enhancing customer experience and community engagement.

• Freemium
• From 10$

Sawal AI offers an AI-powered scheduling bot that automates appointment bookings, integrates with existing systems, and enhances customer experience. It reduces no-shows and improves operational efficiency for various industries.

• Free Trial

Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.

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Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with intelligent tools across multiple communication channels, helping businesses deliver personalized support at scale.

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Datumo enhances your CRM with reliable, accurate, and valuable customer information, enabling personalized customer experiences and data-driven strategies.

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Insync is a generative AI platform that delivers consistent customer experience (CX) across Email, Chat, and Agents, driving sales and reducing costs.

• Usage Based

TheySaid is an AI-powered feedback platform that replaces traditional surveys with interactive conversations, delivering deeper insights and actionable results.

• Freemium
• From 49$

Frame AI is an enterprise platform that transforms unstructured customer data like calls, emails, and chat transcripts into actionable intelligence using advanced AI and natural language processing.

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Quantum Metric is a digital analytics platform that helps teams monitor, diagnose, and optimize digital experiences. It provides insights into user behavior and identifies friction points to improve customer satisfaction and drive revenue.

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FastForward.ai offers a comprehensive E-commerce-as-a-Service platform, providing professional e-commerce solutions, AI-powered tools, and technical support to accelerate business growth.

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Airkit.ai provides AI-powered agents designed for eCommerce, resolving customer inquiries instantly and improving customer experience. These agents integrate seamlessly with existing systems to enhance customer support.

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The Clueless Company provides RevOps consulting to align marketing, sales, and customer service operations for B2B SaaS businesses, optimizing revenue growth and operational efficiency.

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Zefi is an AI-powered platform that automatically unifies, categorizes, and analyzes user feedback across multiple channels to inform product decisions and improve customer experience.

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Resolve247 offers AI-powered customer support tools including an AI chatbot for instant answers and ResponseAssistant for automated response drafting, designed to streamline customer service operations and reduce support workload.

• Free Trial

PolyAI is an enterprise-grade voice AI platform that handles customer service calls with natural conversation abilities, resolving over 50% of calls while maintaining brand experience across multiple industries.

• Usage Based

Sweepr is an AI-powered Digital Care Platform that enables service providers and smart home providers to deliver personalized customer care experiences with high digital resolution rates.

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FINIITE is an AI-powered platform that helps brands and retailers improve customer experience through intelligent product recommendations based on skin analysis and image processing.

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Revscale AI is a comprehensive AI-powered platform that combines intelligent agents for inbound lead management, outbound sales, and customer support, creating unified customer experiences across all touchpoints.

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Gladly is an AI-powered customer service platform that centers on people, not tickets, leading to delightful experiences and revenue growth while cutting costs.

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WEVO is a comprehensive UX research platform that combines AI technology with human feedback to test, validate, and optimize digital experiences before launch. It offers instant AI evaluations and deep human-based studies to ensure optimal customer experiences.

• Freemium