Top Customer Experience AI tools

Cavalry AI is an advanced AI agent designed for Shopify and e-commerce businesses to provide human-like customer support, resolving complex issues in real-time.

• Free Trial

Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.

• Contact for Pricing

FitEz provides AI-powered size recommendations for online fashion retailers to reduce size-related returns and enhance customer confidence.

• Contact for Pricing

Webyn is an all-in-one platform that uses AI-powered behavioral analysis to optimize and personalize the customer journey, increasing conversions.

• Contact for Pricing

Juji provides cognitive AI agents in the form of chatbots, designed to automate high-touch human services like advising and counseling with empathy and responsibility.

• Free Trial

AfterShip is a unified platform for managing all eCommerce operations, streamlining customer experience, reducing costs, and centralizing management across the entire customer journey.

• Freemium
• From 9$

Numeno is an AI-powered personalization platform that enables businesses to customize user experiences without requiring historical data, using natural language APIs and LLM technology.

• Freemium
• From 29$

Voxil AI offers a hassle-free solution to connect chatbots to a phone line, facilitating seamless customer service without the need for coding.

• Contact for Pricing
• API

Onboard.io is a comprehensive customer onboarding and implementation platform that automates launch plans, streamlines collaboration, and provides 360° visibility for all stakeholders to ensure successful client onboarding.

• Paid
• From 499$

TheySaid is an AI-powered feedback platform that replaces traditional surveys with interactive conversations, delivering deeper insights and actionable results.

• Freemium
• From 49$

Cast.app is an AI-powered customer success automation platform that enables businesses to scale their customer success operations without increasing headcount, delivering personalized engagement across multiple languages and channels.

• Contact for Pricing

AttentionKart is an AI-powered analytics platform that provides real-time customer behavior insights and emotion monitoring for retail, automotive, educational, and workspace environments.

• Paid
• From 35$

Gnani.ai offers a unified, multimodal, and multilingual Agentic AI platform designed for enterprises to enhance agent performance, customer experience, and operational efficiency.

• Contact for Pricing

Airkit.ai provides AI-powered agents designed for eCommerce, resolving customer inquiries instantly and improving customer experience. These agents integrate seamlessly with existing systems to enhance customer support.

• Contact for Pricing

Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

• Contact for Pricing

Potions is an e-merchandising platform that uses cookieless technology to provide personalized product recommendations and intelligent sorting, enhancing the online shopping experience.

• Paid

Aiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.

• Contact for Pricing

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

• Contact for Pricing

Asklo is an AI-powered Q&A assistant that helps e-commerce businesses answer product-related questions instantly on their product pages, improving customer engagement and conversion rates.

• Freemium
• From 79$

Zowie is an advanced AI customer service platform that automates complex conversations across multiple channels while maintaining brand consistency and ensuring accurate resolutions through its proprietary X2, Decision, and Reasoning engines.

• Contact for Pricing

Revifys is a comprehensive online reputation management platform that helps businesses analyze, generate, monitor, and share online reviews across multiple platforms including Google, Facebook, and TripAdvisor.

• Free Trial
• From 9$

Sixeye offers AI-powered calling agents that mimic human interactions, reducing costs and improving customer service efficiency. It automates call operations with natural-sounding AI.

• Contact for Pricing

Vantage Discovery is an AI-powered SaaS platform that enhances ecommerce through intelligent search, personalized recommendations, and a focus on increased conversions and customer lifetime value.

• Contact for Pricing

Echurn is an AI-powered SaaS retention platform that helps businesses understand customer cancellations and prevent churn through customized offers and data-driven insights.

• Freemium
• From 9$

Dynamic Yield's Experience OS helps businesses create personalized, optimized, and synchronized customer experiences across digital channels using AI to drive loyalty and revenue.

• Contact for Pricing

Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.

• Paid
• From 25$

Recombee is an AI-powered personalization engine offering real-time recommendations and personalized search to enhance user experience and boost KPIs for various digital platforms.

• Freemium
• From 99$

Kasisto combines generative, agentic, and prescriptive AI to deliver intelligent financial services solutions, serving over 50 million customers with 90% inquiry resolution and 4x increased digital engagement.

• Contact for Pricing

FluidX is a modular AI/ML system that optimizes B2B business operations across sales, pricing, project delivery, and customer experience through pre-configured data models and engines.

• Contact for Pricing

Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with intelligent tools across multiple communication channels, helping businesses deliver personalized support at scale.

• Contact for Pricing

Unwrap.ai is an AI-powered platform that analyzes and consolidates unstructured customer feedback to deliver actionable insights for product teams.

• Paid
• From 1180$

Feedback Navigator is an AI-powered platform that analyzes customer feedback from multiple sources to extract valuable insights, sentiments, and customer requests through advanced language processing.

• Freemium
• From 15$

LiveSquare provides 24/7 professional live chat support combined with AI-powered chatbots, website analytics, and uptime monitoring to boost lead generation and enhance customer experience.

• Contact for Pricing

Trace provides AI-powered voice agents that securely handle customer service tasks for Fintechs, banking, and insurance companies. These agents automate tasks like card replacements and application submissions via secure APIs.

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SupportLogic is an AI-powered platform that transforms complex B2B customer support operations through real-time sentiment analysis, escalation prediction, and intelligent case routing. It integrates with existing ticketing systems to deliver proactive support experiences.

• Contact for Pricing

Roojoom is an AI-powered platform that orchestrates personalized customer journeys across multiple channels to optimize business goals and customer experiences. It offers automated journey optimization without coding requirements.

• Contact for Pricing

Goodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty using AI-powered tools for feedback collection, analysis, and engagement.

• Contact for Pricing

MyClony is an advanced voice cloning platform that helps businesses deliver personalized customer experiences through ultra-realistic voice interactions, offering 24/7 support with ~500ms latency for natural conversations.

• Freemium
• From 20$

Oriserve provides enterprise-grade Generative AI solutions, including autonomous agents for sales and service automation and comprehensive conversation analytics across multiple channels and languages.

• Contact for Pricing

MOD AI Stylist is an AI-powered personal styling tool for e-commerce businesses, designed to increase sales by delivering hyper-personalized shopping experiences.

• Freemium
• From 5$

Inbenta is a unified AI platform that provides conversational AI solutions with +99% accuracy, helping businesses automate customer support and enhance digital experiences through intelligent automation and human-like interactions.

• Contact for Pricing

Quiq provides a comprehensive platform for building, deploying, and managing AI Agents across various digital channels. Enhance customer experience and streamline operations with Quiq's agentic AI toolkit and ecosystem.

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Birdeye is an AI-powered marketing platform that helps local businesses improve their online presence, manage reputation, and handle social media across multiple locations. It offers comprehensive tools for review management, social media, listings, and customer engagement.

• Contact for Pricing

Collectif automates product discovery by providing continuous insights into user needs and struggles. It analyzes data from various sources like support tickets, NPS, sales calls, and interviews.

• Free

Boutiq is an AI-powered video shopping platform for Shopify stores that brings personal, human-touch retail experiences to eCommerce through live video calls and clienteling features.

• Paid
• From 90$

Sia is a unified AI engine with built-in Auto Machine Learning, designed to deliver an adaptive experience to organizations of any size. It features multilingual support and a real-time dashboard for monitoring user requests.

• Contact for Pricing

Kleio is a Conversational AI platform designed for enterprise sales and marketing teams to simplify complex B2C purchasing journeys and boost conversions.

• Contact for Pricing

QueueHub is an all-in-one queue management system designed to improve customer experience and operational efficiency for businesses across various industries.

• Paid
• From 99$

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

• Contact for Pricing

Supsis AI is an artificial intelligence customer experience platform designed to optimize workflows by managing all communication channels on a single screen. It uses AI chatbots to handle customer inquiries, improving support and increasing potential revenue.

• Freemium