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[24]7.ai
Elevate Your Customer Experience with AI-Powered Solutions

[24]7.ai
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What is [24]7.ai?

[24]7.ai offers the [24]7 Engagement Cloud, a comprehensive, AI-driven omnichannel customer experience (CX) platform. This platform is designed to help businesses excel at every stage of the customer journey, from initial interaction to building lasting relationships.

[24]7 Engagement Cloud is a unified solution that supports customer acquisition, nurtures existing relationships, and drives long-term retention. It empowers businesses to deliver frictionless customer experiences and enhanced agent productivity through AI and human insights.

Features

  • Campaign Management: Design personalized, dynamic, and targeted messaging.
  • Conversation Automation: Maximize customer issue resolution with instant and accurate answers across channels.
  • Agent Experience: Put agents in the driver's seat for every interaction with smart tools.
  • Conversational Intelligence: Analyze 100% interactions, turn insights into action.
  • Generative AI: Enhances various CX processes through AI.

Use Cases

  • Improve lead generation through intent-based ad targeting.
  • Boost agent performance and customer satisfaction.
  • Maximize contact center performance with interaction analytics.
  • Enhance agent experience and productivity.
  • Provide always-on support and automation with AI-powered self-service.

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[24]7.ai Uptime Monitor

Average Uptime

82.03%

Average Response Time

406.86 ms

Last 30 Days

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