Top AI tools for Contact Center Manager
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Speech Intellect Revolutionize your voice solutions with AI-powered STT/TTS.
Speech Intellect offers real-time speech-to-text and text-to-speech solutions using a unique AI-focused mathematical theory, "Sense Theory," for enhanced understanding and generation of human-like voice.
- Usage Based
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WIZ.AI Accelerate Growth with Enterprise-Ready AI Agents
WIZ.AI provides enterprise-ready AI agents using voice and generative AI to enhance customer experiences, automate interactions, and drive business growth across various industries.
- Contact for Pricing
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Knowmax AI-Guided Knowledge Management Platform
Knowmax is an AI-powered knowledge management platform that empowers CX teams to deliver consistent, mistake-proof service across all touchpoints.
- Contact for Pricing
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Meera Get prospects on the phone — without the constant chasing
Meera is an AI-powered text automation platform designed to help businesses engage leads, schedule calls, and automate follow-ups, increasing connection rates with less effort.
- Contact for Pricing
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VOCALLS Voice-first Contact Center AI Conversation Platform
VOCALLS provides a voice-first AI conversation platform designed to automate contact center operations, enhance customer experience, and empower agents.
- Contact for Pricing
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Assembled AI-Powered Workforce and Vendor Management for Support Teams
Assembled offers a unified platform for workforce management, vendor management, and AI-powered assistance, designed to optimize support operations across chat, email, and voice channels.
- Contact for Pricing
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Cyara AI-Powered CX Assurance Platform for Flawless Customer Experiences
Cyara provides an AI-led customer experience assurance platform that helps businesses test, monitor, and optimize their contact center technology including IVRs, chatbots, and voice interactions.
- Contact for Pricing
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Proto The Root of Human Language for AI-powered Customer Experience
Proto is an AI-powered customer experience platform offering multilingual chatbots, unified inbox management, and comprehensive customer support solutions for enterprises across financial, healthcare, transport, and government sectors.
- Freemium
- From 245$
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Thematic Transforming Customer Feedback into Actionable Insights
Thematic is an AI-powered platform that analyzes open-ended text feedback, transforming it into actionable insights to improve customer experience and drive business growth.
- Free Trial
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Gnani.ai Industry’s most comprehensive Multimodal & Multilingual Agentic AI Platform
Gnani.ai offers a unified, multimodal, and multilingual Agentic AI platform designed for enterprises to enhance agent performance, customer experience, and operational efficiency.
- Contact for Pricing
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Oriserve Your end-to-end consulting led automation powerhouse, turning customer conversations into wins.
Oriserve provides enterprise-grade Generative AI solutions, including autonomous agents for sales and service automation and comprehensive conversation analytics across multiple channels and languages.
- Contact for Pricing
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Aivo Conversational AI Suite for Customer Service and Sales Automation
Aivo provides a comprehensive Conversational AI suite to automate customer service and sales. It offers solutions for creating engaging customer experiences across multiple channels.
- Contact for Pricing
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Convin.ai AI-Powered Conversation Intelligence for Contact Centers
Convin.ai is an AI platform that analyzes customer conversations across channels to improve sales, support, compliance, and agent performance in contact centers.
- Contact for Pricing
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[24]7.ai Elevate Your Customer Experience with AI-Powered Solutions
[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.
- Contact for Pricing
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LumenVox Transforming customer engagement with AI-driven speech recognition and voice authentication technology
LumenVox provides AI-powered speech recognition and voice authentication solutions for businesses, offering automatic speech recognition, call progress analysis, voice biometrics, and neural text-to-speech capabilities.
- Contact for Pricing
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Collab Enabling digital transformation through balanced automation and human interaction
Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.
- Contact for Pricing
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Valence AI AI for Emotional Intelligence
Valence AI provides emotion AI infrastructure to analyze human voices in conversations, enabling companies to understand customer feelings and improve interactions.
- Contact for Pricing
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CommBox AI-Powered Customer Experience Solution for Automated Resolutions
CommBox is an AI-driven customer communication platform offering omnichannel engagement, automated workflows, and generative AI tools to enhance customer service and agent productivity.
- Contact for Pricing
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Avaamo The Most Advanced Conversational AI Platform for Enterprise
Avaamo provides an enterprise-grade conversational AI platform, enabling businesses to automate interactions and enhance experiences across customer service, employee support, and healthcare.
- Contact for Pricing
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Webex AI Where AI works for you.
Webex AI enhances customer and employee experiences using an advanced generative AI platform for improved interactions, informed decisions, and amplified productivity.
- Freemium
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Liberate Autonomously resolve 80% of calls with 5-star service, every time
Liberate is an AI-powered voice solution that transforms customer service through automated, multilingual call handling and claims processing, enabling 24/7 support with human-like conversations.
- Contact for Pricing
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AnsweriQ Transform your customer service with AI
AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.
- Contact for Pricing
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Teneo.AI The Leading Agentic AI Platform for Contact Center Automation
Teneo.AI is a leading Agentic AI platform designed for contact center automation. It helps enterprises automate Tier 1 support, enhance customer experiences, and achieve significant cost savings.
- Contact for Pricing
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Hubtype Create customer service automation that your clients love
Hubtype is an enterprise chatbot platform that combines AI with interactive elements to deliver advanced customer service automation experiences beyond traditional text-only interactions.
- Contact for Pricing
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NLX The application layer for conversational AI
NLX is a no-code platform for building and scaling voice, text, and multimodal conversational AI applications with advanced features like Voice+, Generative Journey, and real-time analytics.
- Contact for Pricing
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Deepdesk AI Agent Assist for enhanced customer support.
Deepdesk AIx is an AI-powered agent assist tool that provides real-time suggestions and next-best action options for customer support agents across chat, email, and voice channels.
- Contact for Pricing
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Quiq Enterprise Agentic AI for Customer Experience
Quiq provides a comprehensive platform for building, deploying, and managing AI Agents across various digital channels. Enhance customer experience and streamline operations with Quiq's agentic AI toolkit and ecosystem.
- Contact for Pricing
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calldesk Design and deploy intelligent AI support agents with full control.
Calldesk's AI support agent platform empowers businesses to resolve issues faster, automate routine calls, and boost customer satisfaction while reducing operational costs.
- Contact for Pricing
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Omilia Cloud Platform AI-powered automated service that fulfills more customer requests with a better-than-human experience.
Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.
- Contact for Pricing
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Bespoken Automated Testing, Monitoring, and Benchmarking for Conversational AI
Bespoken offers automated testing, monitoring, and benchmarking solutions for conversational AI systems like chatbots and IVR, optimizing customer experiences and ensuring system reliability.
- Free Trial
- From 2000$
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VIER Innovative Customer Service from the Cloud
VIER offers AI-powered solutions to analyze, assist, and automate customer service interactions across all channels. Improve customer experience and optimize business processes with VIER's cloud-based software.
- Contact for Pricing
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Voiceowl.ai Close more calls with voice virtual agents with human-like experience.
Voiceowl.ai provides India's first purpose-built Generative AI Contact Center for enterprises, using AI voice virtual agents to automate lead qualification, verification, and connection, accelerating sales and marketing.
- Contact for Pricing
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Webio Reimagining Customer Engagement with Conversational AI
Webio is a conversational AI platform specializing in credit, collections, and payment messaging that automates and blends AI and live agent customer conversations across multiple messaging channels.
- Contact for Pricing
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Kapture CX Deliver Hyper-personalized CX with the Power of Vertical AI
Kapture CX is an AI-native customer experience platform offering end-to-end tailored support across multiple channels for various industries, empowering both customers and agents.
- Contact for Pricing
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Vistio AI-Powered Guidance and Automation for Contact Centers
Vistio provides AI-driven real-time guidance, automation, and analytics to optimize contact center agent performance and customer interactions.
- Contact for Pricing
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ConvoQ AI Harnessing AI to transform conversations into insights
ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.
- Contact for Pricing
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Genesys Cloud CX AI-Powered Experience Orchestration Platform
Genesys Cloud CX is an AI-powered, comprehensive contact center solution that maximizes impact across every experience and channel. It delivers personalized experiences at scale, improving customer loyalty and employee productivity.
- Paid
- From 75$
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Capacity The AI-Powered Support Automation Platform
Capacity is an AI-powered support automation platform that helps teams automate customer support, HR, and IT tasks. It integrates with existing systems to provide a unified knowledge base and improve team efficiency.
- Free Trial
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CXone Mpower AI Customer Service Automation
CXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.
- Paid
- From 71$
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Yellow.ai AI-first customer service automation crafted for enterprises
Yellow.ai is a customer service automation platform that leverages a multi-LLM architecture to deliver human-like interactions across voice, chat, and email channels. It offers enhanced engagement, improved CSAT, and significant automation capabilities.
- Usage Based
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Boost.ai Automate customer service with AI agents for chat and voice
Boost.ai offers a conversational AI platform to automate customer service, enhance internal support, and assist agents through chat and voice interactions. It leverages generative AI to personalize customer experiences and reduce operational costs.
- Contact for Pricing
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Netomi Full-stack Agentic OS Built for Enterprise Customer Experience
Netomi is an AI-powered customer service platform that leverages sanctioned generative AI to automate customer support, offering both auto-pilot and co-pilot modes for enhanced customer experience across multiple channels.
- Contact for Pricing
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DataOrb Turn Customer Interactions into Revenue with DataOrb.
DataOrb is an AI-powered platform designed to transform customer interactions into revenue growth opportunities by leveraging AI for deep analysis across customer touchpoints.
- Contact for Pricing
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