Liberate - Autonomously resolve 80% of calls with 5-star service, every time

Liberate Autonomously resolve 80% of calls with 5-star service, every time

What is Liberate?

Liberate offers a cutting-edge Voice AI solution that revolutionizes customer engagement in the insurance industry. Through advanced text-to-speech technology and natural language processing, the platform delivers human-like conversations across multiple languages while automating routine tasks such as claims filing, payments, and service requests.

The platform features comprehensive reporting capabilities, including call transcripts, sentiment analysis, and conversation grading, alongside seamless integration with existing CRM systems and workflows. With enterprise-grade security certifications including HIPAA, SOC 2, PCI, and GDPR, Liberate ensures secure handling of sensitive customer data while maintaining operational excellence.

Features

Multilingual Support: Real-time language switching between English, French, and Spanish
Automated Resolution: 80% call resolution rate with AI-driven responses
24/7 Availability: Round-the-clock customer support with no wait times
Integration Capability: Seamless connection with CRM and existing business systems
Analytics Dashboard: Comprehensive reporting with call transcripts and sentiment analysis
Security Compliance: HIPAA, SOC 2, PCI, and GDPR certified

Use Cases

Insurance claims processing
Customer service automation
Multilingual customer support
Call center optimization
Payment processing automation
Service request handling

FAQs

What security certifications does Liberate have?

Liberate holds HIPAA, SOC 2, PCI, and GDPR certifications, ensuring enterprise-grade security and data compliance.
What languages does the Voice AI support?

The Voice AI supports English, French, and Spanish, with automatic language detection and switching capabilities.
What is the average call resolution rate?

Liberate achieves an 80% resolution rate for customer calls through its AI-powered system.