What is Retell AI?
Retell AI offers a comprehensive solution for businesses looking to revolutionize their call operations. The platform empowers users to seamlessly create, rigorously test, efficiently deploy, and continuously monitor AI-powered voice agents. This streamlines processes and drives significant improvements in operational efficiency.
Retell AI adheres to the highest industry standards, ensuring compliance with SOC 2 Type 1&2, HIPAA, and GDPR regulations. This commitment to security and compliance instills confidence, allowing businesses to confidently deploy AI voice agents across a range of sensitive applications.
Features
- Auto-Sync Knowledge Base: Keeps AI agents updated by syncing with the company's knowledge base.
- Call Transfer: Enables warm transfers with handoff messages for seamless agent transitions.
- Appointment Booking: Integrates with tools like Cal.com for automated meeting scheduling.
- IVR Navigation: Allows agents to navigate IVR systems by pressing digits.
- Batch Calling: Sends hundreds of calls simultaneously without concurrency limits.
- Branded Call ID: Displays the brand name on outbound calls.
- Verified Phone Numbers: Prevents numbers from being marked as spam.
- Multilingual Support: Offers support for over 18 languages.
Use Cases
- Lead Qualification
- Customer Support
- Receptionists
- Dispatch Service
- Appointment Setting
- Surveys
- Debt Collection
FAQs
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How can I create a voice AI agent for my company?
Creating a voice AI agent with Retell is easy! Start by creating an account on the Retell dashboard. Each account comes with 60 minutes of free usage. Once logged in, you can build a voice agent and use our custom tools to integrate it with your company’s data seamlessly. -
What is the pricing for Retell AI?
Retell AI offers a pay-as-you-go model starting at $0.07 per minute, depending on the selected voice and LLM configurations. We also offer an Enterprise Plan with reduced rates, custom concurrent call options, and premium support. -
Can I connect the agent to my existing phone number?
Yes, you can! Retell supports integration with any telephony system through SIP trunking, making it easy to connect your existing phone number. -
What resources does my company need to use Retell AI?
You’ll need one engineer to integrate Retell AI with your systems and create a voice AI agent. The initial setup typically takes anywhere from a few hours to a few days. Once the agent is set up, ongoing maintenance can be handled by a product manager or similar team member. -
If someone is not talking during the call, will you still charge the fee?
Yes, we calculate the entire length of the call because the speech-to-text module continues to operate throughout.
