Hubtype - Create customer service automation that your clients love

Hubtype Create customer service automation that your clients love

What is Hubtype?

Hubtype offers a comprehensive enterprise-level chatbot platform that revolutionizes customer service automation by combining artificial intelligence with interactive elements. The platform enables businesses to achieve up to 80% bot compliance through industry-specific portfolios and advanced decision flows.

The platform features a no-code drag-and-drop flow builder, a messaging-first helpdesk, and a robust analytics suite. With end-to-end encryption, secure SSL Webhooks, and ISO 27001 certification, Hubtype ensures enterprise-grade security while seamlessly integrating with existing tech stacks including CRM, helpdesk, data analytics, and CMS systems.

Features

Interactive Elements: Beyond text-only automation with graphical interfaces
Flow Builder: No-code drag-and-drop chatbot creation tool
Messaging Helpdesk: Message-first interface for ticket management
Analytics Suite: Comprehensive customer service metrics and insights
Security: End-to-end encryption and ISO 27001 certification
Integration Capabilities: Seamless connection with existing tech stack

Use Cases

Customer service automation
Ticket management
Customer query handling
Business process automation
Customer experience enhancement
Sales conversion optimization

FAQs

What level of automation accuracy can businesses expect?

Businesses can achieve up to 80% automation accuracy with Hubtype's platform.
What security certifications does Hubtype have?

Hubtype is ISO 27001 certified and provides end-to-end encryption on messages and secure SSL Webhooks.
What systems can Hubtype integrate with?

Hubtype integrates with CRM, helpdesk, data analytics, CMS, and existing AI systems.