HelperHat - AI-Powered Live Chat Support for 90% of Your Customer's Questions

HelperHat AI-Powered Live Chat Support for 90% of Your Customer's Questions

Freemium

From 20$

Home: https://helperhat.com

#Live Chat
#customer service
#Support Automation
#chat analytics
#business communication
#Website Integration

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What is HelperHat?

HelperHat is an innovative AI-powered customer support solution that transforms how businesses handle customer inquiries. By leveraging advanced AI models including GPT, Claude, and Gemini, it provides instant, accurate, and human-like responses to customer questions 24/7, while seamlessly integrating with existing website infrastructure through a simple one-line code installation.

The platform automatically learns from your website's content to provide accurate responses, features granular AI analytics for performance tracking, and includes sophisticated spam filtering. HelperHat offers unlimited team member access, unrestricted device usage, and comprehensive customer satisfaction analysis, all while maintaining high security standards and ensuring cost-effective operation.

Features

24/7 Availability: AI-powered support even after business hours
Easy Installation: One-line code implementation
Automatic Learning: Self-learns from website content
Unlimited Team Access: No per-seat pricing limitations
AI Analytics: Detailed insights for every conversation
Multi-platform Support: Available on Web, iOS, and Android
Fast Response Time: 1-2 seconds AI response time
Spam Protection: AI-powered automatic spam filtering

Use Cases

Customer inquiry automation
After-hours support coverage
Technical support assistance
Product information delivery
FAQs handling
Customer service cost reduction
Website visitor engagement
Support team augmentation

FAQs

What exactly is an AI Message on HelperHat?

An AI Message is a message response generated by HelperHat's AI-powered system when responding to customer inquiries. These are only counted when the AI system sends a reply to a customer's inquiry or when a team member has marked their conversation as 'done'.
How is billing handled for additional AI messages?

When you exceed your 1,000 AI messages, a charge of $5 per 100 additional messages is automatically added, billed on the next cycle. Additional messages are always rounded up to the nearest 100.
Do unused AI messages roll over to the next month?

No, unused AI messages do not roll over to the next billing period. The Total AI Messages count is reset at the start of each billing cycle.