NLX - The application layer for conversational AI

NLX The application layer for conversational AI

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#conversational AI
#voice automation
#No-code Platform
#multimodal
#NLP
#Customer Experience

What is NLX?

NLX stands at the forefront of conversational AI evolution, providing a modern and practical approach to building voice, text, and multimodal applications. Through its no-code workflow platform called NLX Canvas, organizations can create automated experiences at scale that are uniquely tailored to their specific requirements.

The platform seamlessly orchestrates conversational applications with patented multimodal technology, offering features like Voice+, Generative Journey™, and NLX Boost that improve NLP accuracy by up to 90%. Its comprehensive analytics system provides real-time insights and alerts to help organizations maintain focus on achieving their goals and meeting KPIs.

Features

Voice+: Synchronizes voice with digital channels using patented multimodal technology
Generative Journey: Enables unscripted conversations grounded in structured business workflows
NLX Boost: Improves NLP accuracy by up to 90%
Analytics Dashboard: Provides real-time insights and alerts for performance monitoring
No-Code Platform: Built-in Canvas workflow builder for easy application development

Use Cases

Travel planning and booking
Retail returns and exchanges management
AI-augmented contact center operations
Customer service automation
Search and transaction integration

FAQs

What types of conversational applications can be built with NLX?

NLX supports building voice, text, and multimodal conversational applications through its no-code platform, suitable for various use cases including travel planning, retail operations, and contact center automation.
How does NLX improve NLP accuracy?

NLX Boost feature improves Natural Language Processing (NLP) accuracy by up to 90%, reducing the time spent on tuning training data.
What is NLX Voice+?

NLX Voice+ is a patented multimodal technology that synchronizes voice with digital channels to create rich experiences that drive high automation and customer satisfaction rates.