Top AI tools for Contact Center Manager
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LumenVox Transforming customer engagement with AI-driven speech recognition and voice authentication technologyLumenVox provides AI-powered speech recognition and voice authentication solutions for businesses, offering automatic speech recognition, call progress analysis, voice biometrics, and neural text-to-speech capabilities.
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Omilia Cloud Platform AI-powered automated service that fulfills more customer requests with a better-than-human experience.Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.
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