[24]7.ai favicon [24]7.ai VS Agent23.AI favicon Agent23.AI

[24]7.ai

[24]7.ai offers the [24]7 Engagement Cloud, a comprehensive, AI-driven omnichannel customer experience (CX) platform. This platform is designed to help businesses excel at every stage of the customer journey, from initial interaction to building lasting relationships.

[24]7 Engagement Cloud is a unified solution that supports customer acquisition, nurtures existing relationships, and drives long-term retention. It empowers businesses to deliver frictionless customer experiences and enhanced agent productivity through AI and human insights.

Agent23.AI

Agent23.AI offers a comprehensive solution for businesses looking to enhance their customer engagement and streamline operations. The platform deploys AI agents that work around the clock, interacting with customers and prospects via multiple communication channels, including text, web chat, email, and voice.

By leveraging advanced AI, Agent23.AI helps businesses capture leads, provide immediate support, and nurture customer relationships, ultimately driving revenue. The agents can be customized and integrated with existing systems to ensure seamless operation and data consistency.

Pricing

[24]7.ai Pricing

Contact for Pricing

[24]7.ai offers Contact for Pricing pricing .

Agent23.AI Pricing

Paid
From $99

Agent23.AI offers Paid pricing with plans starting from $99 per month .

Features

[24]7.ai

  • Campaign Management: Design personalized, dynamic, and targeted messaging.
  • Conversation Automation: Maximize customer issue resolution with instant and accurate answers across channels.
  • Agent Experience: Put agents in the driver's seat for every interaction with smart tools.
  • Conversational Intelligence: Analyze 100% interactions, turn insights into action.
  • Generative AI: Enhances various CX processes through AI.

Agent23.AI

  • Lead Generation: Captures leads in under 30 seconds across various channels (call, text, web chat, reviews, and third-party apps).
  • Customer Support: Provides 24/7 instant and accurate support for customer inquiries.
  • Multi-Channel Engagement: Operates on text, web chat, email, and voice.
  • Review Management: Requests customer feedback and responds on review sites.
  • Custom LLM Deployment: Offers customized Large Language Model deployment.
  • System Integration: Integrates with existing technology stacks and offers API access.
  • Automated Follow-Up: Proactively follows up with customers to drive repeat sales.

Use Cases

[24]7.ai Use Cases

  • Improve lead generation through intent-based ad targeting.
  • Boost agent performance and customer satisfaction.
  • Maximize contact center performance with interaction analytics.
  • Enhance agent experience and productivity.
  • Provide always-on support and automation with AI-powered self-service.

Agent23.AI Use Cases

  • Enhancing customer service with 24/7 AI-powered support.
  • Increasing lead conversion rates.
  • Driving repeat business through automated follow-ups.
  • Improving online reputation via review management.
  • Streamlining appointment scheduling.
  • Providing technical support.
  • Acting as a virtual travel agent.
  • Serving as a new employee onboarding buddy.

Uptime Monitor

Uptime Monitor

Average Uptime

66.38%

Average Response Time

265.9 ms

Last 30 Days

Uptime Monitor

Average Uptime

98.68%

Average Response Time

335.73 ms

Last 30 Days

[24]7.ai

More details Visit [24]7.ai

Agent23.AI

More details Visit Agent23.AI

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