customer experience AI platform - AI tools

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

• Contact for Pricing

Command.ai is an enterprise platform offering AI-guided nudges and support solutions, combining product tours, surveys, and intelligent customer support features with advanced personalization capabilities.

• Contact for Pricing

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

Kapture CX is an AI-native customer experience platform offering end-to-end tailored support across multiple channels for various industries, empowering both customers and agents.

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Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

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Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

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Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

• Freemium
• From 19$

8x8 offers an integrated cloud communication platform combining contact center, unified communication, and CPaaS APIs with AI to optimize customer journeys and team collaboration.

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Richpanel is a customer service platform designed for e-commerce, offering AI-powered tools to reduce costs, improve agent productivity, and enhance customer satisfaction.

• Freemium

Voyado Customer Experience Platform connects customer data with product intelligence, enabling personalized marketing, optimized shopping experiences, and long-lasting loyalty for retail brands.

• Contact for Pricing

Supsis AI is an artificial intelligence customer experience platform designed to optimize workflows by managing all communication channels on a single screen. It uses AI chatbots to handle customer inquiries, improving support and increasing potential revenue.

• Freemium

NotifyVisitors is an AI-powered customer data platform (CDP) offering omnichannel marketing automation and conversion rate optimization tools to enhance customer experiences and drive growth.

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Copianto provides a conversational AI platform enabling businesses to build personalized AI agents for improved customer interactions across multiple channels.

• Freemium
• From 39$

Responso centralizes e-commerce customer communication across multiple channels, using AI to enhance support and automate responses for online sellers.

• Freemium
• From 22$

AWSME.ai is an intelligent conversational AI platform that transforms customer support by providing personalized, engaging chat experiences. It integrates with CRM systems, learns from various data sources, and communicates in brand-specific voice to enhance customer interactions.

• Paid
• From 99$

Genesys Cloud CX is an AI-powered, comprehensive contact center solution that maximizes impact across every experience and channel. It delivers personalized experiences at scale, improving customer loyalty and employee productivity.

• Paid
• From 75$

Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.

• Contact for Pricing

FirstHive is an enterprise-ready Customer Data Platform (CDP) enhanced with AI to unify customer data, predict behaviors, and personalize interactions across multiple channels in real-time, driving growth through data-driven insights.

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AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

• Paid
• From 40$

Callvu is an AI-embedded platform for creating digital customer experiences, automating self-service and agent-led interactions using low-code tools.

• Free Trial
• From 500$

VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.

• Freemium
• API

Omind is an AI-driven Unified Customer Experience Management (CXM) platform designed to help businesses enhance customer engagement, drive growth, and improve operational efficiency.

• Free Trial

Frame AI is an enterprise platform that transforms unstructured customer data like calls, emails, and chat transcripts into actionable intelligence using advanced AI and natural language processing.

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Symbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.

• Freemium

Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

• Freemium

AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.

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HELPX.AI revolutionizes customer service with AI-powered chatbots, offering 24/7 support, intelligent responses, and seamless integration. Enhance customer experience and streamline operations with this customizable platform.

• Freemium
• From 39$

Chyo provides a custom ChatGPT solution for businesses. Embed it on your website to automate customer support, enhance engagement, and boost sales.

• Paid
• From 89$

CX Genie is an AI-powered customer support platform that enhances engagement, automates responses, and streamlines workflows. It offers solutions like AI chatbots, help desk, and ticket management to improve customer satisfaction and business growth.

• Freemium
• From 15$