CoSupport AI
What is Soniva?
Soniva leverages voice technology to revolutionize the way surveys and interviews are conducted. It replaces traditional, often tedious forms with smooth, natural voice interactions, making the data collection process more engaging and efficient for users. By transforming surveys into conversations, Soniva aims to simplify data gathering, boost response rates, and create a more enjoyable experience overall.
The platform offers features designed to ensure data quality and clarity. It automatically identifies and flags unusual or contradictory answers, refines responses that are unclear or overly detailed, and prompts users for further clarification when needed. Soniva also ensures that all necessary information is captured by rephrasing questions until a satisfactory answer is obtained. After collecting responses, it processes and transcribes the data, providing a clear, detailed overview and analysis to support decision-making and streamline insights.
Features
- Voice-Powered Surveys: Transforms traditional forms into engaging voice conversations.
- Clever Check: Automatically flags unusual/contradictory responses and prompts for clarification.
- Inescapable Response: Rephrases questions to ensure clarity and gather necessary information.
- Multiple Voice Types: Offers various voice options to match brand tone.
- Response Analysis: Processes, transcribes, and analyzes user responses, providing detailed reports.
Use Cases
- Conducting user feedback surveys via voice.
- Streamlining market research interviews.
- Improving data collection for customer insights.
- Making employee feedback processes more engaging.
- Performing initial candidate screening interviews.
FAQs
-
What is Soniva?
Soniva utilizes smooth, natural voice interactions to transform the process of conducting surveys and interviews, moving away from traditional forms. -
What customization options does Soniva offer?
Soniva provides multiple voice options, allowing you to select a voice that aligns with your brand's tone and personality for your campaigns. -
What type of results does Soniva provide?
Soniva delivers compiled results that include transcribed responses ranked and sorted according to your campaign's criteria, offering detailed analysis and insights. -
How can Soniva help improve user engagement?
Soniva enhances user engagement by replacing lengthy forms with voice-powered conversations, making the experience of providing feedback faster, easier, and more enjoyable.
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