What is User Evaluation?
User Evaluation delivers a comprehensive AI-native platform for customer understanding and research analysis. The platform combines powerful transcription capabilities, multimodal AI chat, and advanced analytics to help businesses extract meaningful insights from their customer data across audio, video, text, and CSV formats.
The solution features AI-generated reports and presentations, sentiment analysis, and collaborative tools enabling teams to organize insights using Kanban boards. With advanced security protocols, GPT-4 integration, and support for 57+ languages, the platform ensures secure and efficient customer data analysis while never training on client data.
Features
- AI-Powered Transcription: Supports 57+ languages for video and audio transcription
- Multimodal AI Chat: Extract information across files with visualization capabilities
- Automated Insights Generation: Creates insights with source attribution
- AI-Generated Reports: Produces behavior analysis reports with data visualizations
- Meeting Integration: Automatic recording and analysis of virtual meetings
- Sentiment Analysis: Interprets customer emotions in audio and video files
- Collections Organization: Kanban board system for insight management
- Security Protection: State-of-the-art encryption and regular security audits
Use Cases
- Customer Research Analysis
- User Interview Processing
- Market Research Documentation
- Team Collaboration on Customer Insights
- Meeting Analysis and Documentation
- Customer Feedback Analysis
- Research Report Generation
- Customer Sentiment Tracking
FAQs
How many languages does the platform support?
What happens to customer data?
What AI models does the platform use?
What file formats are supported?
Related Queries
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User Evaluation Uptime Monitor
Average Uptime
100%
Average Response Time
225.67 ms
Last 30 Days
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