CoSupport AI
What is Innerview?
Innerview revolutionizes the user research process by combining advanced AI technology with powerful analysis tools to transform interview data into actionable insights. The platform features industry-leading speech recognition, multilingual support, and automated analysis capabilities that help teams extract valuable insights without the traditional time-intensive manual process.
The platform empowers organizations with comprehensive research management features including sentiment analysis, automated customer profiling, and cross-interview trend analysis. With enterprise-level security and customizable AI prompts, teams can efficiently organize, analyze, and share research findings while maintaining data confidentiality.
Features
- Automated Analysis: AI-powered data analysis from multiple perspectives
- Smart Search: Filter and search functionality across past interviews and studies
- Customer Profiling: Automatic segmentation of data into customer profiles
- Sentiment Analysis: Automatic tagging of positive and negative user feedback
- Multilingual Support: Instant translation while maintaining user language preference
- Secure Infrastructure: Enterprise-level controls and encryption
- Customizable AI Prompts: Personalized insight discovery
- Cross-Interview Analytics: Surface key topics and trends across all interviews
Use Cases
- Onboarding optimization
- Feature release analysis
- Churn analysis
- Market research
- Sales follow-ups
- Customer support improvement
- Waitlist management
- Product roadmap planning
- Case study creation
- Event feedback analysis
FAQs
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How does the automated analysis feature work?
The platform uses AI to analyze interview data from multiple perspectives, automatically extracting insights, identifying trends, and performing sentiment analysis across all interviews. -
What languages does the platform support?
The platform offers multilingual fluency, allowing users to speak in their preferred language while providing instant translation of insights. -
How does the platform ensure data security?
Innerview implements enterprise-level controls and encryption to keep interviews and insights secure throughout the entire process.
Related Queries
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Innerview Uptime Monitor
Average Uptime
98.93%
Average Response Time
301.97 ms
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