CoSupport AI
What is Sophiie AI?
Sophiie AI is a cutting-edge virtual receptionist service that revolutionizes how businesses manage their incoming calls. The platform combines advanced AI technology with human-like interaction capabilities to ensure businesses never miss important calls while maintaining professional communication standards.
The system features a comprehensive CRM dashboard that enables businesses to manage calls, access detailed job information, review call recordings, and analyze transcripts. With customizable voice options and smart call scheduling capabilities, Sophiie AI seamlessly integrates into existing business operations while enhancing customer service efficiency.
Features
- Human-Like Interaction: Handles calls and answers questions like a real person
- Instant Job Booking: Direct calendar integration for appointment scheduling
- Call Management: Detailed summaries and full transcripts of all calls
- Custom Call Flows: Tailored call handling processes for each business
- CRM Dashboard: Centralized system for call and business management
- Voice Customization: 32 different voices available for brand alignment
- Call Recording: Secure storage and access to all call recordings
- 24/7 Availability: Round-the-clock call answering service
- Smart Scheduling: Automated follow-up call and meeting scheduling
Use Cases
- After-hours call handling
- Appointment scheduling and management
- Customer inquiry handling
- Business call overflow management
- Call recording and quality assurance
- Administrative task automation
- Customer service enhancement
FAQs
-
Who is Sophiie?
Sophiie is an AI-powered virtual receptionist designed to handle business calls professionally and efficiently, acting as a seamless extension of your team. -
Can you book appointments and jobs?
Yes, Sophiie can book appointments and jobs directly into your calendar system, ensuring your schedule stays organized and up-to-date. -
Do you customise your responses to my business?
Yes, Sophiie can be customized with specific responses and call flows tailored to your business needs and requirements. -
Can I listen to call recordings or see Transcripts?
Yes, all calls are recorded and transcribed, allowing you to review both audio recordings and written transcripts at any time. -
Will you answer calls 24/7?
Yes, Sophiie provides 24/7 call answering service, ensuring you never miss any important calls regardless of the time.
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Sophiie AI Uptime Monitor
Average Uptime
100%
Average Response Time
127.2 ms
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