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Whelp
Elevate Your Customer Support with Our Omnichannel Solution

Whelp
Freemium
From 29$

Home: https://whelp.co

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What is Whelp?

Whelp is an advanced omnichannel customer support solution that consolidates all customer interactions into a single, unified platform. The platform enables businesses to manage communications across multiple channels including Voice, Email, Live Chat, SMS, and WhatsApp, while providing a comprehensive view of customer data and interactions.

The platform features AI-powered automation capabilities, including a drag-and-drop chatbot builder that handles up to 60% of customer inquiries automatically. With advanced reporting tools, customizable communication campaigns, and enterprise-grade security measures, Whelp enables businesses to deliver efficient, personalized customer service while maintaining data protection.

Features

  • Unified Inbox: Consolidates all communication channels in one place
  • AI-Powered Automation: Handles up to 60% of customer inquiries automatically
  • Omnichannel Support: Integrates Voice, Email, Live Chat, SMS, and WhatsApp
  • Custom Chatbot Builder: Drag-and-drop interface for creating automated responses
  • Advanced Analytics: Comprehensive reporting and performance tracking
  • Security Features: Advanced encryption and secure access controls
  • Team Collaboration Tools: Streamlined communication between team members
  • Integration Capabilities: Compatible with existing business tools and workflows

Use Cases

  • E-commerce customer support
  • Insurance service management
  • Financial services communication
  • Educational institution support
  • HR and recruitment processes
  • Travel industry customer service
  • Real estate client management
  • Restaurant customer engagement
  • Hospitality guest services
  • Automotive dealership support

FAQs

  • How many conversations does my subscription cover?
    The Standard and Premium plans include unlimited MAC (Monthly Active Conversations).
  • Is installation or downloading required?
    No, Whelp is a cloud-based solution that requires no downloads or software installation.
  • Are volume discounts available for large businesses?
    Yes, volume discounts are available for large businesses under the Enterprise plan.

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