Omnichannel customer engagement tool - AI tools

OmniEngage optimizes omnichannel marketing campaigns across web, mobile, SMS, email, Facebook Messenger, and WhatsApp. It intelligently manages customer interactions, enhancing customer experience and journey.

• Paid
• From 22$

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

• Contact for Pricing

Twilio provides a Customer Engagement Platform using AI, communication APIs, and customer data tools for businesses to build personalized, data-driven interactions across various channels.

• Usage Based

Whautomate is an omnichannel customer engagement and automation platform that helps businesses improve sales and customer service across WhatsApp, Instagram, Messenger, Telegram, and Live Chat.

• Freemium
• From 59$

WebEngage is an advanced marketing automation platform powered by AI, enabling businesses to unify customer data, personalize experiences, and optimize multi-channel engagement for improved retention and ROI.

• Contact for Pricing

Mondo Chat is an AI-powered omnichannel communication platform that unifies customer interactions across multiple channels with advanced automation, analytics, and accessibility features.

• Freemium
• From 22$

Dexatel empowers businesses to manage and automate customer communications across multiple channels through a unified inbox, offering robust security, advanced segmentation, and real-time analytics.

• Usage Based

FlowUp is an AI-driven omnichannel marketing and sales engagement platform offering advanced automation for lead follow-up, customer engagement, and workflow optimization across voice, SMS, MMS, and email channels.

• Usage Based

Klaviyo is a unified marketing automation platform that enables personalized customer experiences through email, SMS, mobile push notifications, and reviews, powered by real-time data and AI-driven insights.

• Freemium
• From 45$

Intellicon is an AI-powered, omnichannel contact center and CRM platform that streamlines customer service, sales, and communications across multiple digital and telephony channels for businesses of all sizes.

• Contact for Pricing

Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.

• Freemium
• From 23$

Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.

• Free Trial
• From 20$

Chatbot.team offers an omnichannel platform leveraging AI to enhance customer engagement, streamline operations, and provide data-driven insights.

• Free

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

KlikNGo delivers an integrated, AI-driven platform that enhances customer loyalty and engagement across multiple channels, supporting businesses with data analytics, loyalty programs, and CRM solutions.

• Contact for Pricing