Whelp vs Whautomate Detailed comparison features, price

Whelp

Whelp is an advanced omnichannel customer support solution that consolidates all customer interactions into a single, unified platform. The platform enables businesses to manage communications across multiple channels including Voice, Email, Live Chat, SMS, and WhatsApp, while providing a comprehensive view of customer data and interactions.

The platform features AI-powered automation capabilities, including a drag-and-drop chatbot builder that handles up to 60% of customer inquiries automatically. With advanced reporting tools, customizable communication campaigns, and enterprise-grade security measures, Whelp enables businesses to deliver efficient, personalized customer service while maintaining data protection.

Whautomate

Whautomate empowers businesses to elevate engagement and sales through a comprehensive customer engagement and automation platform. It facilitates seamless communication across multiple channels, including WhatsApp, Instagram, Messenger, Telegram, and Website Live Chat.

The platform offers a unified inbox for managing conversations, AI-powered chatbots for automated responses, and robust automation tools for streamlining workflows. Whautomate enables personalized marketing campaigns, efficient appointment and class bookings, and streamlined e-commerce interactions, enhancing customer experiences and driving business growth.

Whelp

Pricing

Freemium

From 29$

Whautomate

Pricing

Freemium

From 59$

Whelp

Features

Unified Inbox: Consolidates all communication channels in one place
AI-Powered Automation: Handles up to 60% of customer inquiries automatically
Omnichannel Support: Integrates Voice, Email, Live Chat, SMS, and WhatsApp
Custom Chatbot Builder: Drag-and-drop interface for creating automated responses
Advanced Analytics: Comprehensive reporting and performance tracking
Security Features: Advanced encryption and secure access controls
Team Collaboration Tools: Streamlined communication between team members
Integration Capabilities: Compatible with existing business tools and workflows

Whautomate

Features

Omnichannel Team Inbox: Streamline conversations from multiple channels (WhatsApp, Instagram, Messenger, Telegram, Live Chat) in a single, centralized location.
AI Chatbots: Automate responses with AI-powered chatbots, including a GPT-powered bot trained on your business data.
Workflow Automation: Automate tasks and processes using custom rules and triggers.
CRM for SMBs: Manage customer relationships with built-in CRM features.
Segmentation & Broadcasts: Send targeted bulk messages to specific customer segments.
Appointment Booking: Simplify scheduling with automated appointment booking and confirmations.
Class Bookings: Manage class bookings, reminders, and cancellations efficiently.
E-commerce Integration: Sell products and services directly through WhatsApp and manage inventory.
Invoice & Payments: Send invoices and request payments via WhatsApp, Email, and SMS.
Subscription Management: Automate recurring payments and manage customer subscriptions.
Forms Automation: Create and send custom forms for data collection, feedback, and surveys.
Real-time Reporting: Comprehensive analytics and real time metrics to improve Customer engagement.

Whelp

Use cases

E-commerce customer support
Insurance service management
Financial services communication
Educational institution support
HR and recruitment processes
Travel industry customer service
Real estate client management
Restaurant customer engagement
Hospitality guest services
Automotive dealership support

Whautomate

Use cases

Enhance customer service by managing inquiries across multiple channels.
Automate sales processes and run personalized marketing campaigns.
Manage bookings and payments for salons, spas, and fitness studios.
Streamline communication and outreach for educational institutions.
Drive online sales and automate customer service for e-commerce businesses.
Improve patient engagement and streamline operations for healthcare providers.
Optimize donor and volunteer management for NGOs.

Whelp

FAQs

How many conversations does my subscription cover?

The Standard and Premium plans include unlimited MAC (Monthly Active Conversations).

Is installation or downloading required?

No, Whelp is a cloud-based solution that requires no downloads or software installation.

Are volume discounts available for large businesses?

Yes, volume discounts are available for large businesses under the Enterprise plan.

Whautomate

FAQs

Is my data secured with Whautomate?

Absolutely. Your data is completely safe with us. It is stored on a secure cloud service called AWS, which uses high-level encryption to protect it. Additionally, when your data is being transferred, it is encrypted using special security certificates. We also have strict security measures in place to make sure that only authorized people can access it.

Where is my data stored?

Your data is stored in a data center in Singapore. This means that it is physically located in Singapore and is managed by a team of professionals who ensure that it is well-maintained and secure. We plan to launch our platform in more data centers located closer to our customers' geography in the future.

Is there any technical Support available?

We are always here to help you. If you have any questions or need assistance, you can contact our customer support team by emailing us at support@whautomate.com or chatting with us within the platform.

Do I need to commit to a long-term contract to use your service?

No, you are not required to commit to a long-term contract to use our service. You can choose monthly or yearly billing cycle based on your preference. You can cancel your subscription at any time without incurring any additional charges or fees.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time.