CoSupport AI
What is Hoory AI?
Hoory AI is a comprehensive customer support platform designed to streamline operations for businesses of all sizes. It leverages trainable AI assistants, omnichannel inboxes, and multilingual text and audio support (120+ languages) to enhance customer interactions.
The platform offers tools like Live Chat, Chatbot Builder, AI Assistant, and a Call Center Solution. These tools help manage customer inquiries efficiently, automate workflows, and improve overall customer satisfaction. Hoory AI allows businesses to focus on growth while ensuring seamless customer service.
Features
- Live Chat: Real-time customer interaction and query resolution.
- Chatbot Builder: Create custom conversation flows for various user interactions.
- AI Assistant: Deploy a branded AI assistant to handle customer support at scale.
- Call Center Solution: AI-powered phone support for immediate customer service.
- Omnichannel Inbox: Manage conversations from email, WhatsApp, Telegram, and other channels in one place.
- Contact Management: Organize customer information with labels and notes.
- Help Center: Create a knowledge base for customers and AI assistants.
- Workflow Automation: Automate support workflows based on specific conditions.
- Multilingual Support: Text and audio support in over 120 languages.
- Transliteration: Enabling customers to use their native scripts.
Use Cases
- Automating customer support in banking and finance.
- Streamlining insurance claims and healthcare support.
- Boosting sales and customer satisfaction in retail and eCommerce.
- Optimizing account management in gaming and entertainment.
- Automating lead generation and property recommendations in real estate.
FAQs
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What is Hoory AI, and what does it do?
Hoory AI is a next-gen AI Assistant for customer support automation. Armed with trainable AI assistants, omnichannel inboxes, and multilingual text and audio support in 120+ languages, Hoory AI bridges the gap between businesses and their customers, delivering seamless, 24/7 support across various platforms. With Hoory AI, you can streamline your customer interactions, reduce response times, and enhance user satisfaction, all while scaling your support capabilities. -
Can Hoory AI work alongside human customer support agents?
Yes, Hoory AI is designed to complement human agents, not replace them. It can handle repetitive tasks, allowing human agents to focus on more complex and critical customer interactions. -
What if my customers don't speak English? Can Hoory AI still help?
Absolutely! Hoory AI supports over 120 languages in both text and audio formats, so your customers can communicate in the language they're most comfortable with. Whether they speak Spanish, Mandarin, French, or any other language, Hoory AI detects and responds in their preferred language—no need for additional translation tools. Additionally, our system offers transliteration support, enabling customers to use their native scripts while receiving accurate responses. -
Does Hoory AI provide a trial period?
Yes, Hoory AI offers a 14-day free trial period for those who want to test the tool, and there is no need to attach a credit card initially. During the free trial, you can explore Hoory AI's features, check how compatible they are with your support processes, and evaluate the overall effectiveness of the software.
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Hoory AI Uptime Monitor
Average Uptime
100%
Average Response Time
543.37 ms
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