Unwrap.ai - Turn customer feedback into revenue

Unwrap.ai Turn customer feedback into revenue

Paid

From 1180$

Home: https://www.unwrap.ai

#customer feedback
#product analytics
#feedback analysis
#Machine Learning
#Data Insights
#Customer Experience

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What is Unwrap.ai?

Unwrap.ai is a sophisticated platform that leverages artificial intelligence to transform raw customer feedback into actionable business intelligence. The platform centralizes feedback from multiple sources and employs proprietary AI technology to analyze, tag, and consolidate customer comments into meaningful insights.

The solution offers a comprehensive suite of tools including a dynamic dashboard, AI-powered feedback assistant, real-time alerts for trending issues, and automated reporting capabilities. Organizations can efficiently process thousands of customer comments monthly, significantly reducing the time spent on feedback analysis while maintaining high accuracy in understanding customer needs.

Features

AI Dashboard: Automatically uncovers key insights and rising trends
Feedback Assistant: AI-powered chat interface for analyzing insights
Real-time Alerts: Notifications for trending anomalies and threshold breaches
Feedback Responder: Direct customer communication for implemented solutions
Automated Reporting: Roadmap insights and improvement tracking
API Integration: Support for public, private, and custom feedback sources

Use Cases

Customer feedback analysis and consolidation
Product roadmap prioritization
Trend identification and monitoring
Customer communication management
Data-driven decision making
Engineering resource optimization

FAQs

How much time can teams save using Unwrap.ai?

According to user testimonials, teams can save 15-20 hours per month, reducing feedback analysis time to just 1-2 hours monthly.
What security certifications does Unwrap.ai have?

Unwrap.ai is SOC 2 Type II Certified and GDPR Compliant, with Fortune 100 trusted security practices.
How many data sources can be integrated with Unwrap.ai?

The platform offers different tiers: Trial (1-2 sources), Growth (up to 4 sources), and Pro (5+ sources).