
SysAid - Alternatives & Competitors
AI-Driven IT Service Management for Modern Teams
SysAid is an advanced IT service management (ITSM) platform powered by agentic AI, enabling organizations to automate repetitive IT tasks, accelerate issue resolution, and enhance productivity through AI-driven workflows and support.
Ranked by Relevance
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1
MEJ Support AI The ultimate tool to manage your support tickets and keep your clients happy
MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.
- Freemium
- From 15$
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2
Siit Modern Service Desk for Streamlined Internal Operations
Siit is a service desk platform that helps companies manage internal requests and automate workflows, improving employee experience and operational efficiency.
- Paid
- From 23$
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3
Atomicwork Smarter IT. Faster business.
Atomicwork is an AI-first platform delivering agentic IT Service Management (ITSM) and Enterprise Service Management (ESM), featuring a Universal AI Agent to automate support and streamline workflows.
- Free Trial
- From 8$
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4
Aidbase AI-Powered support for your SaaS startup
Aidbase is a comprehensive AI-powered support ecosystem that combines chatbot, ticketing, and email support functionalities to automate customer service for SaaS businesses.
- Freemium
- From 29$
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5
SuperOps Your Friendly Neighborhood PSA-RMM Platform
SuperOps is an AI-powered, all-in-one PSA-RMM platform designed for modern MSPs and IT teams, enhancing IT management efficiency and profitability.
- Free Trial
- From 79$
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6
CoSupport AI All-in-one AI solution for Customer Support
CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.
- Contact for Pricing
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7
Aide Automate customer support easily with LLMs
Aide is an AI-powered customer support automation platform that uses GPT LLMs to classify messages, draft answers, and automate responses with 99% accuracy across email and chat channels.
- Paid
- From 300$
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8
Supportbench The Support Platform for B2B Companies
Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.
- Free Trial
- From 32$
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9
Rezolve.ai Empower your IT support with Rezolve.ai AITSM
Rezolve.ai is a Generative AI-powered Employee Service Desk that integrates with Microsoft Teams for immediate support and IT service management.
- Free Trial
- API
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10
Gaspar AI AI Employee Helpdesk for Smarter Support
Gaspar AI is a Generative AI-powered employee helpdesk that automates tasks, answers questions, and resolves issues, boosting engagement and productivity.
- Paid
- From 4$
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11
Jitbit Helpdesk Ticketing System for Customer Support Teams
Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.
- Freemium
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12
Leena AI Agentic AI for Enterprise Ticket Reduction
Leena AI is a Gen AI agent designed for enterprises to significantly reduce IT, HR, and Finance tickets, guaranteeing 70% self-service.
- Contact for Pricing
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13
Chat Aid AI co-pilot which unlocks your company's knowledge instantly
Chat Aid is an AI-powered knowledge search tool that integrates with workplace apps to provide instant answers to questions across all connected platforms, helping teams save time and increase productivity.
- Free Trial
- From 25$
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14
AI Chatbot Support Multi-platform AI & Live Chat Customer Support
AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.
- Paid
- From 40$
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15
Tactful AI Simpler, Better and Modern Customer Service
Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.
- Freemium
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16
AI SOFT-MART Communicate. Collaborate. Automate.
AI SOFT-MART offers AI-powered software solutions to optimize business communication, collaboration, and automation. Leverage VoIP software and smart automation tools for enhanced productivity and efficiency.
- Contact for Pricing
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17
UseResponse AI-powered Customer Support Suite for Unified Multichannel Service
UseResponse is a scalable customer service platform that leverages AI to automate support workflows, streamline multichannel interactions, and provide advanced analytics for improved customer experience.
- Paid
- From 49$
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18
unSkript Agentic AI for IT Support
unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.
- Contact for Pricing
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19
AI Desk AI-powered Customer Service on your website
AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.
- Freemium
- From 19$
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20
SympoQ Online Help Desk Software for Agile Customer Support
SympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.
- Free Trial
- From 10$
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21
HubbleIQ Meet Your AI Autonomous Tech Support Agent
HubbleIQ is an AI-powered IT support solution that automatically identifies and resolves technical issues for end users, providing real-time monitoring of network connectivity, device performance, and application availability.
- Freemium
- From 25$
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22
AIHelp Maximize your return using the best AI services of In-App Support and Operations
AIHelp is an integrated support platform offering AI-powered customer service solutions for mobile and web applications. It enhances customer engagement and retention through features like AI chatbots, in-app messaging, and customizable workflows.
- Freemium
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23
IrisAgent Automate Customer Support with AI
IrisAgent is an AI-powered customer support automation platform that resolves tickets and chats, automates operations, and provides real-time sentiment analysis.
- Freemium
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24
AI Assistify Revolutionize Your Work with AI Assistify
AI Assistify is an AI-powered platform that enables users to build custom agents, automate workflows, and enhance productivity without coding. It offers access to over 50 AI models, enterprise-grade security, and 24/7 support.
- Paid
- From 49$
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25
Teammates.ai AI Teammates. Superhuman Results.
Teammates.ai offers autonomous AI agents designed to handle entire business functions like customer service and sales. These AI teammates operate 24/7, communicate in 50+ languages, and integrate with existing tools to deliver human-like interactions and scale operations efficiently.
- Contact for Pricing
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26
Deskflow Co-Pilot for your employee-facing teams
AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management
- Contact for Pricing
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27
AnsweriQ Transform your customer service with AI
AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.
- Contact for Pricing
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28
AIssist.io Digital Employee to Elevate your Sales, Service and Success
AIssist.io is a multi-agent AI platform that automates 70%+ of business workload by providing human-like service integration within agent platforms like Zendesk, Intercom, and Hubspot.
- Usage Based
- From 49$
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29
ChatHelp AI AI-powered Business, Work, Study Assistant
ChatHelp AI offers an all-in-one AI toolbox for businesses, work, and study. It provides a customizable AI customer support chat widget and over 100 AI tools and agents, all powered by the latest AI models, designed to save time and money.
- Freemium
- From 19$
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30
Smartinfologiks Gen AI Solutions AI-Powered Business Solutions for Enhanced Productivity
Smartinfologiks Gen AI Solutions offers advanced, AI-driven tools and software platforms designed to streamline business operations, drive automation, and deliver actionable analytics across multiple industries.
- Contact for Pricing
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31
Inline Help No-code AI-powered user assistance
Inline Help is an AI-powered platform that provides proactive in-app support, boosting product adoption and reducing support tickets. It offers features like Explain This, Chatbot, and Tooltips.
- Paid
- From 97$
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32
SupBot Handle customer support instantly with AI
SupBot is an AI-powered customer support solution that enables businesses to create, train, and deploy automated support bots. It offers instant 24/7 customer support while reducing operational costs through AI automation.
- Freemium
- From 15$
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33
Intelligent AI Tailor-made AI Solutions for anyone in this world
Intelligent AI is a custom AI solutions provider offering services including chatbots, content creation, workflow automation, and LLM development with a focus on business efficiency and digital transformation.
- Paid
- From 1000$
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34
My AskAI AI-powered customer support agents for instant, 24/7 customer assistance
My AskAI is a comprehensive AI customer support solution that creates customized support agents capable of handling customer queries automatically, integrating with existing tools like Zendesk and Intercom while reducing support costs and response times.
- Freemium
- From 60$
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35
Swantide A Salesforce Admin in your Keyboard
Swantide is an AI-powered assistant that helps organizations automate Salesforce administration, debug issues, and streamline implementation through intelligent automation and documentation.
- Contact for Pricing
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36
ChatterMate No Code AI-Powered Customer Support Platform
ChatterMate is an open-source, AI-powered customer support platform that combines AI agents with human oversight for 24/7 support, handling common queries and escalating complex issues.
- Freemium
- From 49$
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37
Synchronymax Boost Productivity with AI Workforce
Synchronymax offers an AI Agent Platform to augment your knowledge workforce, enhancing efficiency, performance, and growth through specialized AI agents.
- Paid
-
38
DeepConverse AI-driven Support Automation Platform for Faster Customer Service
DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.
- Free Trial
- From 49$
-
39
Macha AI Customer-centric AI support automation for Zendesk and LiveChat
Macha AI is an intelligent customer support automation platform that integrates with Zendesk and LiveChat to provide multilingual support, ticket automation, and enhanced customer service efficiency.
- Paid
- From 49$
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40
SupportZeal 24/7 AI Live Customer Support
SupportZeal offers an AI-powered chatbot for 24/7 customer support, lead capture, and appointment scheduling. Improve customer satisfaction and team efficiency with instant responses and smart automation.
- Freemium
- From 27$
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41
Userscom Keep your customer support efficient with zero clutter or chaos.
Userscom is an AI-powered ticketing system designed to streamline customer support, improve response times, and enhance customer relationships.
- Freemium
- From 15$
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42
Airkit.ai Code-free AI agents built for commerce.
Airkit.ai provides AI-powered agents designed for eCommerce, resolving customer inquiries instantly and improving customer experience. These agents integrate seamlessly with existing systems to enhance customer support.
- Contact for Pricing
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43
ManageEngine Comprehensive AI-Enhanced IT Management Solutions
ManageEngine provides enterprise-grade AI-enhanced solutions to monitor, manage, and secure IT infrastructure for organizations of all sizes.
- Free Trial
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44
Powered By Agency AI Automation Agency For Service Businesses
Powered By Agency provides bespoke AI automation solutions, including chatbots and CRM integrations, to help service businesses scale efficiently.
- Contact for Pricing
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45
ClearFeed The Next-Gen Support Platform on Slack & MS Teams Powered by AI
ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.
- Paid
- From 24$
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46
Deepdesk AI Agent Assist for enhanced customer support.
Deepdesk AIx is an AI-powered agent assist tool that provides real-time suggestions and next-best action options for customer support agents across chat, email, and voice channels.
- Contact for Pricing
-
47
Thena The modern B2B ticketing platform
Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.
- Free Trial
- From 64$
-
48
Capacity The AI-Powered Support Automation Platform
Capacity is an AI-powered support automation platform that helps teams automate customer support, HR, and IT tasks. It integrates with existing systems to provide a unified knowledge base and improve team efficiency.
- Free Trial
-
49
HELPX.AI Coding-Free AI-Driven Solutions to Effortless Automated Customer Service.
HELPX.AI revolutionizes customer service with AI-powered chatbots, offering 24/7 support, intelligent responses, and seamless integration. Enhance customer experience and streamline operations with this customizable platform.
- Freemium
- From 39$
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50
SmartBots AI Drive Value Across Enterprise Workflows with Scalable and Adaptable AI Agents
SmartBots AI offers a platform for enterprises to build and deploy custom AI agents, automating workflows, enhancing customer support, enabling data analysis, and improving knowledge access.
- Contact for Pricing
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