CoSupport AI
What is Chat Aid?
Chat Aid is an innovative AI-powered knowledge search platform that revolutionizes how organizations access and utilize their internal information. By seamlessly integrating with various workplace applications, it creates a unified search experience that allows users to find accurate answers to their questions instantly, without navigating through multiple apps or documents.
The platform features one-click integrations with CRMs, ticketing apps, knowledge management tools, HRIS, and help desk solutions. Chat Aid analyzes all connected sources to provide precise answers, eliminating the need for traditional keyword searches and reducing the time spent hunting for information across different platforms.
Features
- Unified Search: Search across all connected work apps from one platform
- Smart Integration: One-click integration with popular workplace tools
- Quick Setup: Simple setup process with no technical expertise required
- Auto-retraining: Automatically updates with new data added across apps
- Multi-language Support: Supports multiple languages for global teams
- Admin Controls: Comprehensive analytics and administrative features
- Slack Integration: Direct access through Slack platform
- GPT-4 Powered: Advanced AI search capabilities
Use Cases
- Customer support information retrieval
- Sales enablement content access
- Employee policy and benefits inquiries
- IT helpdesk automation
- Product management documentation
- HR knowledge base management
FAQs
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How does the free trial work?
After signing up, you get full access to all features for 30 days, with a limit of 50 questions for your entire organization. Everyone in your team can ask questions during the trial period. -
What happens after the 30-day free trial?
If you don't upgrade, your account becomes inactive. All data is permanently deleted from servers 30 days after trial ends if you don't switch to a paid plan. -
How does pricing in the Pro plan work?
You can buy a subscription at $25/license/month. Each license includes 100 questions per month, and only licensed users can access Chat Aid and ask questions. -
Will my data and documents be used to train the AI models?
No. Your data is yours and cannot be accessed by anyone, nor is it available to the GPT model for training. Chat Aid uses Microsoft Azure OpenAI, which deletes all information within 30 days.
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