Top AI tools for IT Support Specialist

Parny is an all-in-one IT incident management solution that combines AI-powered alerts with a social media-style interface for seamless on-call monitoring and team collaboration.

• Freemium

Powermode AI is a no-code platform enabling users to build, train, and deploy custom AI chatbots for various business needs, including customer support and lead generation.

• Freemium
• From 19$

AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

• Contact for Pricing

Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

• Contact for Pricing

Kapture CX is an AI-native customer experience platform offering end-to-end tailored support across multiple channels for various industries, empowering both customers and agents.

• Contact for Pricing

Cabot is a self-hosted monitoring and alerting tool designed to help users track the status of their websites and infrastructure, ensuring timely notifications when issues arise.

• Free

Unthread is an AI-powered service management platform that integrates with Slack to automate ticket tracking, prioritization, and resolution while providing omni-channel support capabilities.

• Paid
• From 50$

Troopr offers AI assistants designed for enterprises to automate routine tasks and optimize processes for project management and customer/employee support, integrating seamlessly with Slack, Jira, and Confluence.

• Free Trial
• From 49$

Pagerly optimizes team scheduling and incident management within Slack. It offers seamless integrations, automated workflows, and robust features for DevOps, IT support, and customer service teams.

• Paid
• From 19$

Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.

• Free Trial
• From 32$

Anvenssa provides an AI agent framework for businesses, offering solutions for sales, customer service, conversational intelligence, and personalized chat to automate workflows.

• Contact for Pricing

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

Rulai offers a low-code, omni-channel conversational AI platform for building virtual assistants to automate customer interactions across various industries.

• Contact for Pricing

Savvy is a tool for development teams to capture, share, and execute command-line workflows, leveraging AI to streamline knowledge sharing and onboarding.

• Freemium
• From 25$

Openport enables users to securely expose any TCP port of their devices to the internet without complex firewall configurations, providing seamless connectivity and robust encryption.

• Freemium
• From 5$

Truffle is an AI-powered tool that transforms Slack conversations into searchable documentation, automatically summarizing important discussions and providing instant answers to repeated questions.

• Paid
• From 165$

WitChat offers an AI-powered chatbot designed to improve communication efficiency and customer satisfaction through instant, 24/7 online responses.

• Free Trial
• From 58$

Harriet is an AI-powered platform designed for HR, IT, and Ops teams, offering automated self-service support and workflow automation through integrations with existing systems like Slack and Teams.

• Contact for Pricing

Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

• Free Trial
• From 15$

Remote Desktop Plus (RDP+) is a lightweight, feature-rich wrapper for the standard Windows Remote Desktop client, enabling secure, automated, and customizable remote sessions via command line or saved profiles.

• Free

LinuxGSM is a command-line tool that streamlines the deployment and management of dedicated game servers on Linux, supporting over 139 games and featuring automated installation, updates, and monitoring.

• Free

Capacity is an AI-powered support automation platform that helps teams automate customer support, HR, and IT tasks. It integrates with existing systems to provide a unified knowledge base and improve team efficiency.

• Free Trial

unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.

• Contact for Pricing

Support Board is an AI-powered chat system designed to automate customer communication for support and marketing on WordPress and PHP sites.

• Freemium
• From 5$

BotifyNow provides document-aware AI chatbots for various industries, offering context-specific, accurate responses based on user content to enhance customer support and reduce costs.

• Freemium
• From 30$

AskJack is an AI-powered company knowledge base that connects to business apps and provides instant answers through Slack, helping organizations break down knowledge silos and boost productivity.

• Freemium
• From 10$

Wonderus is an AI-driven chatbot and knowledge base that enables companies to answer internal questions instantly via Slack and a Chrome extension, streamlining onboarding and day-to-day operations.

• Freemium
• From 100$

Level is a modern Remote Monitoring and Management (RMM) platform designed to streamline IT operations through automation, remote control, and robust security features.

• Free Trial
• From 20$

Openstream.ai provides a platform, Eva™, to create sophisticated multimodal AI Virtual Agents, AI Avatars, and AI Voice Agents. These agents enable natural interactions on any channel and in any language, eliminating back-end complexity and hallucinations.

• Contact for Pricing

IOTransfer 4 is a comprehensive desktop tool designed for seamless management, transfer, backup, and cleaning of iPhone, iPad, and iPod data, offering robust wireless transfer and video conversion capabilities for Windows users.

• Freemium

Kenyt.ai is an AI-powered platform offering omnichannel agents (chat, voice, email) to automate marketing, sales, support, HR, and ITSM tasks, boosting customer and employee experiences.

• Freemium
• From 20$

Inline Help is an AI-powered platform that provides proactive in-app support, boosting product adoption and reducing support tickets. It offers features like Explain This, Chatbot, and Tooltips.

• Paid
• From 97$

Geekersoft offers a suite of software tools for data recovery, PDF management, multimedia editing, and phone utilities, providing solutions for various digital tasks.

• Freemium

HelpGPT offers pre-trained AI bots based on GPT-3.5 and GPT-4 to streamline help desk tasks and FAQs for businesses, integrating with core systems and communication tools.

• Freemium
• From 299$

Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.

• Contact for Pricing

Kopyst is a comprehensive documentation platform that enables users to create SOPs, training materials, and process guides with AI-powered features, screen recording, and collaborative editing capabilities.

• Freemium
• From 15$

Vanguard Support for Microsoft provides AI-powered technical assistance and operational optimization for Microsoft products, offering instant solutions and 24/7 support across all organization sizes.

• Contact for Pricing

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

Enjo.AI is a GenAI copilot that integrates Jira with Slack, enabling users to create, manage, and resolve Jira tickets directly within Slack, leveraging AI for automated support and insights.

• Contact for Pricing

Pigro is an AI-powered search engine that simplifies finding precise answers within your organization's knowledge base, boosting productivity and saving time.

• Contact for Pricing

Millis AI enables the effortless creation of advanced, LLM-based voice applications with ultra-low latency. It's the fastest on the market, designed for both developers and non-technical users.

• Usage Based

AnyMP4 provides a wide array of multimedia software tools for video/audio conversion, editing, Blu-ray/DVD management, screen recording, and AI-powered image enhancement for Windows and Mac users.

• Freemium

SpamResponse empowers users to report spam and phishing text messages quickly via a free app, helping to combat unwanted and malicious communications.

• Free

DialMyCalls is a mass notification system that allows users to send bulk text messages, automated phone calls, and emails to thousands of contacts simultaneously.

• Freemium

DeepTrust offers real-time voice and video call security, detecting deepfakes and social engineering attempts while providing in-call coaching for employees.

• Contact for Pricing

OMQ provides AI-powered customer service automation tools, including chatbots, help pages, and email bots, to reduce support workload and enhance customer satisfaction across multiple channels.

• Free Trial
• From 173$

ComPDFKit provides comprehensive PDF SDKs for developers, enabling integration of PDF viewing, annotation, editing, conversion, and AI-driven document processing functionalities into applications across multiple platforms.

• Free Trial
• From 67$

Packet Loss Test utilizes advanced WebRTC technology to measure packet loss, latency, and jitter directly in your browser, offering a free and comprehensive tool for assessing internet connection quality.

• Free

Botwise is an AI-powered knowledge management tool designed to help teams and customers find information instantly across various sources like files, documents, drives, sites, and knowledge bases, significantly improving search speed and efficiency.

• Free Trial

Inbenta is a unified AI platform that provides conversational AI solutions with +99% accuracy, helping businesses automate customer support and enhance digital experiences through intelligent automation and human-like interactions.

• Contact for Pricing