Top AI tools for IT Support Specialist

Botsonic enables businesses to create custom AI chatbots trained on their own data to automate customer support, employee assistance, and conversational commerce.

• Free Trial
• From 19$

Herbie.AI is an advanced, multilingual conversational AI and voice assistant powered by generative AI. It provides unified support across 15+ channels for various industries, enhancing customer experience and employee productivity.

• Contact for Pricing

Amanu is an AI chat assistant that learns from your messages, documents, meetings to answer questions just like an experienced colleague. It helps to convert team chats into an intelligent knowledge base and provides 24/7 support.

• Paid
• From 29$
• API

Unthread is an AI-powered service management platform that integrates with Slack to automate ticket tracking, prioritization, and resolution while providing omni-channel support capabilities.

• Paid
• From 50$

Kroolo is an AI-powered WorkOS that helps automate content, projects, tasks, and docs. It offers custom AI agents and a unified workspace for enhanced productivity.

• Freemium
• From 15$

Pulsedesk is a ChatGPT-powered helpdesk solution designed for SMBs, offering multichannel support, automation, and reporting in one platform to simplify customer support.

• Free Trial
• From 8$

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

Pagerly optimizes team scheduling and incident management within Slack. It offers seamless integrations, automated workflows, and robust features for DevOps, IT support, and customer service teams.

• Paid
• From 19$

Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.

• Free Trial
• From 32$

AirDroid Business is a comprehensive mobile device management (MDM) solution that enables organizations to remotely manage, monitor, and control Android devices across different industries.

• Paid
• From 12$

Powermode AI is a no-code platform enabling users to build, train, and deploy custom AI chatbots for various business needs, including customer support and lead generation.

• Freemium
• From 19$

Millis AI enables the effortless creation of advanced, LLM-based voice applications with ultra-low latency. It's the fastest on the market, designed for both developers and non-technical users.

• Usage Based

Cardina is a co-browsing solution that enables customer service agents to view, draw on, and control customers' screens in real-time without requiring downloads or meeting links.

• Freemium
• From 69$

Kenyt.ai is an AI-powered platform offering omnichannel agents (chat, voice, email) to automate marketing, sales, support, HR, and ITSM tasks, boosting customer and employee experiences.

• Freemium
• From 20$

helpmee.ai is an AI-powered tech support platform that provides voice-enabled conversations and screen sharing to guide seniors through computer tasks in 50+ languages, available 24/7.

• Freemium

WitChat offers an AI-powered chatbot designed to improve communication efficiency and customer satisfaction through instant, 24/7 online responses.

• Free Trial
• From 58$

HelpGPT offers pre-trained AI bots based on GPT-3.5 and GPT-4 to streamline help desk tasks and FAQs for businesses, integrating with core systems and communication tools.

• Freemium
• From 299$

Aiden Solutions provides customizable, AI-driven chatbots designed to transform business communication and operations for B2B, B2C, and internal use.

• Contact for Pricing

Floatbot is a GenAI-powered platform offering Voice and Chat AI Agents, along with real-time agent assist, to automate customer interactions and improve efficiency across industries.

• Freemium
• From 99$

Uptimewolf offers all-in-one website, server, and domain monitoring with customizable status pages, instant notifications, and detailed analytics to ensure online resources remain accessible.

• Paid
• From 3$

Remote Desktop Plus (RDP+) is a lightweight, feature-rich wrapper for the standard Windows Remote Desktop client, enabling secure, automated, and customizable remote sessions via command line or saved profiles.

• Free

AskJack is an AI-powered company knowledge base that connects to business apps and provides instant answers through Slack, helping organizations break down knowledge silos and boost productivity.

• Freemium
• From 10$

Harriet is an AI-powered platform designed for HR, IT, and Ops teams, offering automated self-service support and workflow automation through integrations with existing systems like Slack and Teams.

• Contact for Pricing

iPulse is a customizable system monitoring tool for macOS and iOS that graphically displays real-time statistics for CPU, memory, network, storage, and more. Designed for efficiency and visual appeal, it helps users stay informed about their device's performance and status with minimal system impact.

• Paid

Geekersoft offers a suite of software tools for data recovery, PDF management, multimedia editing, and phone utilities, providing solutions for various digital tasks.

• Freemium

Kapture CX is an AI-native customer experience platform offering end-to-end tailored support across multiple channels for various industries, empowering both customers and agents.

• Contact for Pricing

ChatBees is an AI-powered customer support platform that builds Knowledge Graphs from historical tickets and internal knowledge bases to automate and reduce ticket resolution time by up to 52%.

• Usage Based
• From 49$

Openstream.ai provides a platform, Eva™, to create sophisticated multimodal AI Virtual Agents, AI Avatars, and AI Voice Agents. These agents enable natural interactions on any channel and in any language, eliminating back-end complexity and hallucinations.

• Contact for Pricing

Trace provides AI-powered voice agents that securely handle customer service tasks for Fintechs, banking, and insurance companies. These agents automate tasks like card replacements and application submissions via secure APIs.

• Contact for Pricing

Truffle is an AI-powered tool that transforms Slack conversations into searchable documentation, automatically summarizing important discussions and providing instant answers to repeated questions.

• Paid
• From 165$

LinuxGSM is a command-line tool that streamlines the deployment and management of dedicated game servers on Linux, supporting over 139 games and featuring automated installation, updates, and monitoring.

• Free

Inbenta is a unified AI platform that provides conversational AI solutions with +99% accuracy, helping businesses automate customer support and enhance digital experiences through intelligent automation and human-like interactions.

• Contact for Pricing

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

Pigro is an AI-powered search engine that simplifies finding precise answers within your organization's knowledge base, boosting productivity and saving time.

• Contact for Pricing

Botwise is an AI-powered knowledge management tool designed to help teams and customers find information instantly across various sources like files, documents, drives, sites, and knowledge bases, significantly improving search speed and efficiency.

• Free Trial

BotifyNow provides document-aware AI chatbots for various industries, offering context-specific, accurate responses based on user content to enhance customer support and reduce costs.

• Freemium
• From 30$

Chime V5 is an AI-powered chat service integrated with Microsoft Teams, designed for IT, Sales, and HR support. It streamlines support processes through file indexing, FAQ searching, intelligent agent routing, and ticketing system integration.

• Free Trial
• From 150$

Packet Loss Test utilizes advanced WebRTC technology to measure packet loss, latency, and jitter directly in your browser, offering a free and comprehensive tool for assessing internet connection quality.

• Free

Querix enables businesses to create virtual agents that provide instant, accurate answers to customers and employees in a secure, privacy-compliant environment.

• Freemium
• From 49$

Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

• Contact for Pricing

Level is a modern Remote Monitoring and Management (RMM) platform designed to streamline IT operations through automation, remote control, and robust security features.

• Free Trial
• From 20$

Wonderus is an AI-driven chatbot and knowledge base that enables companies to answer internal questions instantly via Slack and a Chrome extension, streamlining onboarding and day-to-day operations.

• Freemium
• From 100$

HeartbeatRM enables secure, fast, and comprehensive remote management and support of computers via a browser-based platform, supporting both individuals and IT teams.

• Paid
• From 10$

Troopr offers AI assistants designed for enterprises to automate routine tasks and optimize processes for project management and customer/employee support, integrating seamlessly with Slack, Jira, and Confluence.

• Free Trial
• From 49$

Orin provides a Fintech AI Agent Store with pre-trained AI agents for customer support, deployable in three steps. It offers a modern customer support platform specifically designed for Fintech companies.

• Paid

Support Board is an AI-powered chat system designed to automate customer communication for support and marketing on WordPress and PHP sites.

• Freemium
• From 5$

Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

• Free Trial
• From 15$

ComPDFKit provides comprehensive PDF SDKs for developers, enabling integration of PDF viewing, annotation, editing, conversion, and AI-driven document processing functionalities into applications across multiple platforms.

• Free Trial
• From 67$

Openport enables users to securely expose any TCP port of their devices to the internet without complex firewall configurations, providing seamless connectivity and robust encryption.

• Freemium
• From 5$

OMQ provides AI-powered customer service automation tools, including chatbots, help pages, and email bots, to reduce support workload and enhance customer satisfaction across multiple channels.

• Free Trial
• From 173$