Top AI tools for IT Support Specialist

Aiden Solutions provides customizable, AI-driven chatbots designed to transform business communication and operations for B2B, B2C, and internal use.

• Contact for Pricing

helpmee.ai is an AI-powered tech support platform that provides voice-enabled conversations and screen sharing to guide seniors through computer tasks in 50+ languages, available 24/7.

• Freemium

Vanguard Support for Microsoft provides AI-powered technical assistance and operational optimization for Microsoft products, offering instant solutions and 24/7 support across all organization sizes.

• Contact for Pricing

Support Board is an AI-powered chat system designed to automate customer communication for support and marketing on WordPress and PHP sites.

• Freemium
• From 5$

Cardina is a co-browsing solution that enables customer service agents to view, draw on, and control customers' screens in real-time without requiring downloads or meeting links.

• Freemium
• From 69$

Powermode AI is a no-code platform enabling users to build, train, and deploy custom AI chatbots for various business needs, including customer support and lead generation.

• Freemium
• From 19$

AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

• Contact for Pricing

iPulse is a customizable system monitoring tool for macOS and iOS that graphically displays real-time statistics for CPU, memory, network, storage, and more. Designed for efficiency and visual appeal, it helps users stay informed about their device's performance and status with minimal system impact.

• Paid

AnyMP4 provides a wide array of multimedia software tools for video/audio conversion, editing, Blu-ray/DVD management, screen recording, and AI-powered image enhancement for Windows and Mac users.

• Freemium

unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.

• Contact for Pricing

Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.

• Contact for Pricing

Pastery is an online platform that enables users to share code snippets easily, supporting numerous programming languages and customizable expiration settings.

• Free

Wondershare MobileTrans provides seamless phone-to-phone data transfer, backup, and restore solutions for iOS and Android devices, ensuring your data is safe and easily managed. The platform supports WhatsApp and various data types, enabling users to move, back up, and retrieve data with one click.

• Paid

Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

• Free Trial
• From 15$

Anvenssa provides an AI agent framework for businesses, offering solutions for sales, customer service, conversational intelligence, and personalized chat to automate workflows.

• Contact for Pricing

WitChat offers an AI-powered chatbot designed to improve communication efficiency and customer satisfaction through instant, 24/7 online responses.

• Free Trial
• From 58$

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

HeartbeatRM enables secure, fast, and comprehensive remote management and support of computers via a browser-based platform, supporting both individuals and IT teams.

• Paid
• From 10$

Capacity is an AI-powered support automation platform that helps teams automate customer support, HR, and IT tasks. It integrates with existing systems to provide a unified knowledge base and improve team efficiency.

• Free Trial

Millis AI enables the effortless creation of advanced, LLM-based voice applications with ultra-low latency. It's the fastest on the market, designed for both developers and non-technical users.

• Usage Based

Inline Help is an AI-powered platform that provides proactive in-app support, boosting product adoption and reducing support tickets. It offers features like Explain This, Chatbot, and Tooltips.

• Paid
• From 97$

DialMyCalls is a mass notification system that allows users to send bulk text messages, automated phone calls, and emails to thousands of contacts simultaneously.

• Freemium

ChatBees is an AI-powered customer support platform that builds Knowledge Graphs from historical tickets and internal knowledge bases to automate and reduce ticket resolution time by up to 52%.

• Usage Based
• From 49$

Kopyst is a comprehensive documentation platform that enables users to create SOPs, training materials, and process guides with AI-powered features, screen recording, and collaborative editing capabilities.

• Freemium
• From 15$

Botsonic enables businesses to create custom AI chatbots trained on their own data to automate customer support, employee assistance, and conversational commerce.

• Free Trial
• From 19$

Openstream.ai provides a platform, Eva™, to create sophisticated multimodal AI Virtual Agents, AI Avatars, and AI Voice Agents. These agents enable natural interactions on any channel and in any language, eliminating back-end complexity and hallucinations.

• Contact for Pricing

Trace provides AI-powered voice agents that securely handle customer service tasks for Fintechs, banking, and insurance companies. These agents automate tasks like card replacements and application submissions via secure APIs.

• Contact for Pricing

Inbenta is a unified AI platform that provides conversational AI solutions with +99% accuracy, helping businesses automate customer support and enhance digital experiences through intelligent automation and human-like interactions.

• Contact for Pricing

BotifyNow provides document-aware AI chatbots for various industries, offering context-specific, accurate responses based on user content to enhance customer support and reduce costs.

• Freemium
• From 30$

Savvy is a tool for development teams to capture, share, and execute command-line workflows, leveraging AI to streamline knowledge sharing and onboarding.

• Freemium
• From 25$

Geekersoft offers a suite of software tools for data recovery, PDF management, multimedia editing, and phone utilities, providing solutions for various digital tasks.

• Freemium

LiveAgent is an omnichannel customer service platform offering ticketing, live chat, call center, and knowledge base solutions, enhanced with AI features.

• Freemium
• From 19$

ThumbCrowd is an AI bot builder platform allowing businesses to create enterprise chatbots for customer service, sales automation, and engagement across various channels.

• Freemium

HubbleIQ is an AI-powered IT support solution that automatically identifies and resolves technical issues for end users, providing real-time monitoring of network connectivity, device performance, and application availability.

• Freemium
• From 25$

Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

• Contact for Pricing

LinuxGSM is a command-line tool that streamlines the deployment and management of dedicated game servers on Linux, supporting over 139 games and featuring automated installation, updates, and monitoring.

• Free

Pigro is an AI-powered search engine that simplifies finding precise answers within your organization's knowledge base, boosting productivity and saving time.

• Contact for Pricing

Level is a modern Remote Monitoring and Management (RMM) platform designed to streamline IT operations through automation, remote control, and robust security features.

• Free Trial
• From 20$

Whats My DNS is a comprehensive DNS propagation checker that enables users to verify their domain's DNS records globally in real time, ensuring accurate network diagnostics and troubleshooting.

• Free

Kroolo is an AI-powered WorkOS that helps automate content, projects, tasks, and docs. It offers custom AI agents and a unified workspace for enhanced productivity.

• Freemium
• From 15$

Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.

• Free Trial
• From 32$

Querix enables businesses to create virtual agents that provide instant, accurate answers to customers and employees in a secure, privacy-compliant environment.

• Freemium
• From 49$

BigPanda is an AI-powered platform for IT Operations and Incident Management. It helps teams stay ahead of incidents, automate workflows, and improve service reliability.

• Contact for Pricing

OMQ provides AI-powered customer service automation tools, including chatbots, help pages, and email bots, to reduce support workload and enhance customer satisfaction across multiple channels.

• Free Trial
• From 173$

HelpGPT offers pre-trained AI bots based on GPT-3.5 and GPT-4 to streamline help desk tasks and FAQs for businesses, integrating with core systems and communication tools.

• Freemium
• From 299$

Mingleview is a free cross-platform meeting solution offering secure audio/video chat and high-quality screen sharing without requiring personal information.

• Free

ComPDFKit provides comprehensive PDF SDKs for developers, enabling integration of PDF viewing, annotation, editing, conversion, and AI-driven document processing functionalities into applications across multiple platforms.

• Free Trial
• From 67$

Openport enables users to securely expose any TCP port of their devices to the internet without complex firewall configurations, providing seamless connectivity and robust encryption.

• Freemium
• From 5$

Floatbot is a GenAI-powered platform offering Voice and Chat AI Agents, along with real-time agent assist, to automate customer interactions and improve efficiency across industries.

• Freemium
• From 99$

Uptimewolf offers all-in-one website, server, and domain monitoring with customizable status pages, instant notifications, and detailed analytics to ensure online resources remain accessible.

• Paid
• From 3$