Top AI tools for IT Support Specialist

Pastery is an online platform that enables users to share code snippets easily, supporting numerous programming languages and customizable expiration settings.

• Free

LiveAgent is an omnichannel customer service platform offering ticketing, live chat, call center, and knowledge base solutions, enhanced with AI features.

• Freemium
• From 19$

Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

• Free Trial
• From 15$

Support Board is an AI-powered chat system designed to automate customer communication for support and marketing on WordPress and PHP sites.

• Freemium
• From 5$

Pagerly optimizes team scheduling and incident management within Slack. It offers seamless integrations, automated workflows, and robust features for DevOps, IT support, and customer service teams.

• Paid
• From 19$

Chat Aid is an AI-powered knowledge search tool that integrates with workplace apps to provide instant answers to questions across all connected platforms, helping teams save time and increase productivity.

• Free Trial
• From 25$

SympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.

• Free Trial
• From 10$

Level is a modern Remote Monitoring and Management (RMM) platform designed to streamline IT operations through automation, remote control, and robust security features.

• Free Trial
• From 20$

Wonderus is an AI-driven chatbot and knowledge base that enables companies to answer internal questions instantly via Slack and a Chrome extension, streamlining onboarding and day-to-day operations.

• Freemium
• From 100$

AirDroid Business is a comprehensive mobile device management (MDM) solution that enables organizations to remotely manage, monitor, and control Android devices across different industries.

• Paid
• From 12$

Parny is an all-in-one IT incident management solution that combines AI-powered alerts with a social media-style interface for seamless on-call monitoring and team collaboration.

• Freemium

helpmee.ai is an AI-powered tech support platform that provides voice-enabled conversations and screen sharing to guide seniors through computer tasks in 50+ languages, available 24/7.

• Freemium

Savvy is a tool for development teams to capture, share, and execute command-line workflows, leveraging AI to streamline knowledge sharing and onboarding.

• Freemium
• From 25$

Pulsedesk is a ChatGPT-powered helpdesk solution designed for SMBs, offering multichannel support, automation, and reporting in one platform to simplify customer support.

• Free Trial
• From 8$

Packet Loss Test utilizes advanced WebRTC technology to measure packet loss, latency, and jitter directly in your browser, offering a free and comprehensive tool for assessing internet connection quality.

• Free

CSML is an open-source language and conversational engine designed for development teams to build intelligent, maintainable, and scalable chatbots.

• Freemium

Whats My DNS is a comprehensive DNS propagation checker that enables users to verify their domain's DNS records globally in real time, ensuring accurate network diagnostics and troubleshooting.

• Free

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

Inbenta is a unified AI platform that provides conversational AI solutions with +99% accuracy, helping businesses automate customer support and enhance digital experiences through intelligent automation and human-like interactions.

• Contact for Pricing

HelpGPT offers pre-trained AI bots based on GPT-3.5 and GPT-4 to streamline help desk tasks and FAQs for businesses, integrating with core systems and communication tools.

• Freemium
• From 299$

Powermode AI is a no-code platform enabling users to build, train, and deploy custom AI chatbots for various business needs, including customer support and lead generation.

• Freemium
• From 19$

OMQ provides AI-powered customer service automation tools, including chatbots, help pages, and email bots, to reduce support workload and enhance customer satisfaction across multiple channels.

• Free Trial
• From 173$

unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.

• Contact for Pricing

DeepTrust offers real-time voice and video call security, detecting deepfakes and social engineering attempts while providing in-call coaching for employees.

• Contact for Pricing

Kapture CX is an AI-native customer experience platform offering end-to-end tailored support across multiple channels for various industries, empowering both customers and agents.

• Contact for Pricing

Floatbot is a GenAI-powered platform offering Voice and Chat AI Agents, along with real-time agent assist, to automate customer interactions and improve efficiency across industries.

• Freemium
• From 99$

Orin provides a Fintech AI Agent Store with pre-trained AI agents for customer support, deployable in three steps. It offers a modern customer support platform specifically designed for Fintech companies.

• Paid

Wondershare MobileTrans provides seamless phone-to-phone data transfer, backup, and restore solutions for iOS and Android devices, ensuring your data is safe and easily managed. The platform supports WhatsApp and various data types, enabling users to move, back up, and retrieve data with one click.

• Paid

IOTransfer 4 is a comprehensive desktop tool designed for seamless management, transfer, backup, and cleaning of iPhone, iPad, and iPod data, offering robust wireless transfer and video conversion capabilities for Windows users.

• Freemium

AskJack is an AI-powered company knowledge base that connects to business apps and provides instant answers through Slack, helping organizations break down knowledge silos and boost productivity.

• Freemium
• From 10$

WitChat offers an AI-powered chatbot designed to improve communication efficiency and customer satisfaction through instant, 24/7 online responses.

• Free Trial
• From 58$

Pigro is an AI-powered search engine that simplifies finding precise answers within your organization's knowledge base, boosting productivity and saving time.

• Contact for Pricing

Inline Help is an AI-powered platform that provides proactive in-app support, boosting product adoption and reducing support tickets. It offers features like Explain This, Chatbot, and Tooltips.

• Paid
• From 97$

Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.

• Contact for Pricing

Openport enables users to securely expose any TCP port of their devices to the internet without complex firewall configurations, providing seamless connectivity and robust encryption.

• Freemium
• From 5$