Top AI tools for IT Support Specialist

Rezolve.ai is a Generative AI-powered Employee Service Desk that integrates with Microsoft Teams for immediate support and IT service management.

• Free Trial
• API

Concerto provides AI-powered automated conversations for front desks and help desks, improving customer service through voice, chat, and messaging platforms.

• Contact for Pricing

Mingleview is a free cross-platform meeting solution offering secure audio/video chat and high-quality screen sharing without requiring personal information.

• Free

Enjo.AI is a GenAI copilot that integrates Jira with Slack, enabling users to create, manage, and resolve Jira tickets directly within Slack, leveraging AI for automated support and insights.

• Contact for Pricing

Kauz aiStudio is a no-code platform for developing and managing reliable AI agents and chatbots. It combines generative AI, NLU, and other methods to create scalable AI solutions for various business needs.

• Paid
• From 499$

Truffle is an AI-powered tool that transforms Slack conversations into searchable documentation, automatically summarizing important discussions and providing instant answers to repeated questions.

• Paid
• From 165$

DialMyCalls is a mass notification system that allows users to send bulk text messages, automated phone calls, and emails to thousands of contacts simultaneously.

• Freemium

Anvenssa provides an AI agent framework for businesses, offering solutions for sales, customer service, conversational intelligence, and personalized chat to automate workflows.

• Contact for Pricing

Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

• Contact for Pricing

Cardina is a co-browsing solution that enables customer service agents to view, draw on, and control customers' screens in real-time without requiring downloads or meeting links.

• Freemium
• From 69$

ChatBees is an AI-powered customer support platform that builds Knowledge Graphs from historical tickets and internal knowledge bases to automate and reduce ticket resolution time by up to 52%.

• Usage Based
• From 49$

Cabot is a self-hosted monitoring and alerting tool designed to help users track the status of their websites and infrastructure, ensuring timely notifications when issues arise.

• Free

Conversed.ai provides AI Agents designed to automate customer care, drive conversational commerce, and answer employee questions, aiming to boost revenue, cut costs, and improve team productivity.

• Contact for Pricing

Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.

• Free Trial
• From 32$

BotifyNow provides document-aware AI chatbots for various industries, offering context-specific, accurate responses based on user content to enhance customer support and reduce costs.

• Freemium
• From 30$

Kenyt.ai is an AI-powered platform offering omnichannel agents (chat, voice, email) to automate marketing, sales, support, HR, and ITSM tasks, boosting customer and employee experiences.

• Freemium
• From 20$

HeartbeatRM enables secure, fast, and comprehensive remote management and support of computers via a browser-based platform, supporting both individuals and IT teams.

• Paid
• From 10$

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

LinuxGSM is a command-line tool that streamlines the deployment and management of dedicated game servers on Linux, supporting over 139 games and featuring automated installation, updates, and monitoring.

• Free

DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.

• Free Trial
• From 49$

Botwise is an AI-powered knowledge management tool designed to help teams and customers find information instantly across various sources like files, documents, drives, sites, and knowledge bases, significantly improving search speed and efficiency.

• Free Trial

Kopyst is a comprehensive documentation platform that enables users to create SOPs, training materials, and process guides with AI-powered features, screen recording, and collaborative editing capabilities.

• Freemium
• From 15$

Satchel One delivers a comprehensive cloud-based MIS and learning platform for schools, integrating AI-powered tools to streamline classroom management, administrative tasks, and parental engagement.

• Contact for Pricing

Openstream.ai provides a platform, Eva™, to create sophisticated multimodal AI Virtual Agents, AI Avatars, and AI Voice Agents. These agents enable natural interactions on any channel and in any language, eliminating back-end complexity and hallucinations.

• Contact for Pricing

Aiden Solutions provides customizable, AI-driven chatbots designed to transform business communication and operations for B2B, B2C, and internal use.

• Contact for Pricing

Troopr offers AI assistants designed for enterprises to automate routine tasks and optimize processes for project management and customer/employee support, integrating seamlessly with Slack, Jira, and Confluence.

• Free Trial
• From 49$

AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

• Contact for Pricing

Capacity is an AI-powered support automation platform that helps teams automate customer support, HR, and IT tasks. It integrates with existing systems to provide a unified knowledge base and improve team efficiency.

• Free Trial

HubbleIQ is an AI-powered IT support solution that automatically identifies and resolves technical issues for end users, providing real-time monitoring of network connectivity, device performance, and application availability.

• Freemium
• From 25$

ThumbCrowd is an AI bot builder platform allowing businesses to create enterprise chatbots for customer service, sales automation, and engagement across various channels.

• Freemium

Uptimewolf offers all-in-one website, server, and domain monitoring with customizable status pages, instant notifications, and detailed analytics to ensure online resources remain accessible.

• Paid
• From 3$

Amanu is an AI chat assistant that learns from your messages, documents, meetings to answer questions just like an experienced colleague. It helps to convert team chats into an intelligent knowledge base and provides 24/7 support.

• Paid
• From 29$
• API

BigPanda is an AI-powered platform for IT Operations and Incident Management. It helps teams stay ahead of incidents, automate workflows, and improve service reliability.

• Contact for Pricing

Geekersoft offers a suite of software tools for data recovery, PDF management, multimedia editing, and phone utilities, providing solutions for various digital tasks.

• Freemium

ComPDFKit provides comprehensive PDF SDKs for developers, enabling integration of PDF viewing, annotation, editing, conversion, and AI-driven document processing functionalities into applications across multiple platforms.

• Free Trial
• From 67$

Chime V5 is an AI-powered chat service integrated with Microsoft Teams, designed for IT, Sales, and HR support. It streamlines support processes through file indexing, FAQ searching, intelligent agent routing, and ticketing system integration.

• Free Trial
• From 150$

Remote Desktop Plus (RDP+) is a lightweight, feature-rich wrapper for the standard Windows Remote Desktop client, enabling secure, automated, and customizable remote sessions via command line or saved profiles.

• Free

Vanguard Support for Microsoft provides AI-powered technical assistance and operational optimization for Microsoft products, offering instant solutions and 24/7 support across all organization sizes.

• Contact for Pricing

iPulse is a customizable system monitoring tool for macOS and iOS that graphically displays real-time statistics for CPU, memory, network, storage, and more. Designed for efficiency and visual appeal, it helps users stay informed about their device's performance and status with minimal system impact.

• Paid

Querix enables businesses to create virtual agents that provide instant, accurate answers to customers and employees in a secure, privacy-compliant environment.

• Freemium
• From 49$

SpamResponse empowers users to report spam and phishing text messages quickly via a free app, helping to combat unwanted and malicious communications.

• Free

Herbie.AI is an advanced, multilingual conversational AI and voice assistant powered by generative AI. It provides unified support across 15+ channels for various industries, enhancing customer experience and employee productivity.

• Contact for Pricing

Unthread is an AI-powered service management platform that integrates with Slack to automate ticket tracking, prioritization, and resolution while providing omni-channel support capabilities.

• Paid
• From 50$

Millis AI enables the effortless creation of advanced, LLM-based voice applications with ultra-low latency. It's the fastest on the market, designed for both developers and non-technical users.

• Usage Based

Rulai offers a low-code, omni-channel conversational AI platform for building virtual assistants to automate customer interactions across various industries.

• Contact for Pricing

Kroolo is an AI-powered WorkOS that helps automate content, projects, tasks, and docs. It offers custom AI agents and a unified workspace for enhanced productivity.

• Freemium
• From 15$

Harriet is an AI-powered platform designed for HR, IT, and Ops teams, offering automated self-service support and workflow automation through integrations with existing systems like Slack and Teams.

• Contact for Pricing

Trace provides AI-powered voice agents that securely handle customer service tasks for Fintechs, banking, and insurance companies. These agents automate tasks like card replacements and application submissions via secure APIs.

• Contact for Pricing

AnyMP4 provides a wide array of multimedia software tools for video/audio conversion, editing, Blu-ray/DVD management, screen recording, and AI-powered image enhancement for Windows and Mac users.

• Freemium

Botsonic enables businesses to create custom AI chatbots trained on their own data to automate customer support, employee assistance, and conversational commerce.

• Free Trial
• From 19$