Top AI tools for IT Support Specialist

DeepTrust offers real-time voice and video call security, detecting deepfakes and social engineering attempts while providing in-call coaching for employees.

• Contact for Pricing

Wonderus is an AI-driven chatbot and knowledge base that enables companies to answer internal questions instantly via Slack and a Chrome extension, streamlining onboarding and day-to-day operations.

• Freemium
• From 100$

Remote Desktop Plus (RDP+) is a lightweight, feature-rich wrapper for the standard Windows Remote Desktop client, enabling secure, automated, and customizable remote sessions via command line or saved profiles.

• Free

Concerto provides AI-powered automated conversations for front desks and help desks, improving customer service through voice, chat, and messaging platforms.

• Contact for Pricing

AirDroid Business is a comprehensive mobile device management (MDM) solution that enables organizations to remotely manage, monitor, and control Android devices across different industries.

• Paid
• From 12$

iMacTools develops utility applications for macOS and Windows, focusing on data management, photo organization, and system cleanup tools.

• Other

Orin provides a Fintech AI Agent Store with pre-trained AI agents for customer support, deployable in three steps. It offers a modern customer support platform specifically designed for Fintech companies.

• Paid

Bananas is a cross-platform, peer-to-peer screen sharing tool that requires no sign-up or configuration. Share your screen securely with anyone using a unique connection URL.

• Free

Mingleview is a free cross-platform meeting solution offering secure audio/video chat and high-quality screen sharing without requiring personal information.

• Free

Enjo.AI is a GenAI copilot that integrates Jira with Slack, enabling users to create, manage, and resolve Jira tickets directly within Slack, leveraging AI for automated support and insights.

• Contact for Pricing

Conversed.ai provides AI Agents designed to automate customer care, drive conversational commerce, and answer employee questions, aiming to boost revenue, cut costs, and improve team productivity.

• Contact for Pricing

StatusMC provides comprehensive monitoring and statuspage services for Minecraft servers and websites, offering real-time incident management and performance tracking.

• Freemium
• From 9$

Uptimewolf offers all-in-one website, server, and domain monitoring with customizable status pages, instant notifications, and detailed analytics to ensure online resources remain accessible.

• Paid
• From 3$

Remote Ripple is a free, lightweight VNC viewer for Windows, Mac, Android, iPhone, and iPad, enabling direct connections to remote desktops from any device.

• Free

Kenyt.ai is an AI-powered platform offering omnichannel agents (chat, voice, email) to automate marketing, sales, support, HR, and ITSM tasks, boosting customer and employee experiences.

• Freemium
• From 20$

ChatBees is an AI-powered customer support platform that builds Knowledge Graphs from historical tickets and internal knowledge bases to automate and reduce ticket resolution time by up to 52%.

• Usage Based
• From 49$

Futr is an advanced AI communication platform offering secure chatbots, intelligent escalation, and co-piloted live chat with proprietary guardrails that eliminate hallucination risks, supporting 145+ languages for mission-critical environments.

• Contact for Pricing

Pagerly optimizes team scheduling and incident management within Slack. It offers seamless integrations, automated workflows, and robust features for DevOps, IT support, and customer service teams.

• Paid
• From 19$

TAL Technologies provides proven data acquisition and barcoding software solutions for laboratories, manufacturing, quality control, and various industries, with over 30 years of experience and lifetime free technical support.

• Other

Free Virtual Keyboard is a portable on-screen keyboard software for Windows that offers multilingual support, customizable appearance, and accessibility features for touchscreen devices and users with mobility impairments.

• Free

Kundo is an AI-powered customer service platform that integrates case management and self-service, using AI to maintain knowledge, answer customers directly, and enhance agent performance from day one.

• Contact for Pricing

Eolsoft offers a collection of free Windows utilities including Winmail Opener for TNEF files, Flash Movie Player for SWF playback, and Registry Jumper for registry navigation, with millions of downloads worldwide.

• Free

Kauz aiStudio is a no-code platform for developing and managing reliable AI agents and chatbots. It combines generative AI, NLU, and other methods to create scalable AI solutions for various business needs.

• Paid
• From 499$

ThumbCrowd is an AI bot builder platform allowing businesses to create enterprise chatbots for customer service, sales automation, and engagement across various channels.

• Freemium

Scan QR codes online for free using your camera or an uploaded image. No app download required.

• Free

Herbie.AI is an advanced, multilingual conversational AI and voice assistant powered by generative AI. It provides unified support across 15+ channels for various industries, enhancing customer experience and employee productivity.

• Contact for Pricing

Botsonic enables businesses to create custom AI chatbots trained on their own data to automate customer support, employee assistance, and conversational commerce.

• Free Trial
• From 19$

Truffle is an AI-powered tool that transforms Slack conversations into searchable documentation, automatically summarizing important discussions and providing instant answers to repeated questions.

• Paid
• From 165$

imPcRemote is a remote support tool enabling instant, secure connections between computers worldwide, offering free and professional versions for Windows, Linux, and MacOS.

• Freemium

Level is a modern Remote Monitoring and Management (RMM) platform designed to streamline IT operations through automation, remote control, and robust security features.

• Free Trial
• From 20$

Querix enables businesses to create virtual agents that provide instant, accurate answers to customers and employees in a secure, privacy-compliant environment.

• Freemium
• From 49$

WitChat offers an AI-powered chatbot designed to improve communication efficiency and customer satisfaction through instant, 24/7 online responses.

• Free Trial
• From 58$

TechUntold provides detailed tech guides, app reviews, and how-to tutorials for data management, parental control, and social media optimization.

• Other

Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.

• Free Trial
• From 32$

iDownloadBlog is a comprehensive resource offering tips, tutorials, wallpapers, and jailbreak guides for Apple devices, helping users optimize their experience with iPhones, iPads, Macs, and more.

• Free

Millis AI enables the effortless creation of advanced, LLM-based voice applications with ultra-low latency. It's the fastest on the market, designed for both developers and non-technical users.

• Usage Based

Wondershare MobileTrans provides seamless phone-to-phone data transfer, backup, and restore solutions for iOS and Android devices, ensuring your data is safe and easily managed. The platform supports WhatsApp and various data types, enabling users to move, back up, and retrieve data with one click.

• Paid

Remote Utilities provides secure, affordable remote access software for individuals and businesses with features like unattended access, multiple connection modes, and flexible deployment options.

• Pay Once

Desktopable is a cross-platform remote desktop control software that enables secure peer-to-peer connections with integrated chat and file transfer capabilities, free for personal use with 5 endpoints per month.

• Freemium

Savvy is a tool for development teams to capture, share, and execute command-line workflows, leveraging AI to streamline knowledge sharing and onboarding.

• Freemium
• From 25$

Anvenssa provides an AI agent framework for businesses, offering solutions for sales, customer service, conversational intelligence, and personalized chat to automate workflows.

• Contact for Pricing

Rezolve.ai is a Generative AI-powered Employee Service Desk that integrates with Microsoft Teams for immediate support and IT service management.

• Free Trial
• API

Kapture CX is an AI-native customer experience platform offering end-to-end tailored support across multiple channels for various industries, empowering both customers and agents.

• Contact for Pricing

AzDll provides a comprehensive collection of free DLL files to fix missing library errors in Windows programs and games, offering both manual downloads and automated solutions through Carambis Cleaner.

• Free

BotifyNow provides document-aware AI chatbots for various industries, offering context-specific, accurate responses based on user content to enhance customer support and reduce costs.

• Freemium
• From 30$

Bluem.net hosts a collection of legacy macOS software and outdated versions for users running older operating systems, with projects available on GitHub and other platforms.

• Free

Kroolo is an AI-powered WorkOS that helps automate content, projects, tasks, and docs. It offers custom AI agents and a unified workspace for enhanced productivity.

• Freemium
• From 15$

Capacity is an AI-powered support automation platform that helps teams automate customer support, HR, and IT tasks. It integrates with existing systems to provide a unified knowledge base and improve team efficiency.

• Free Trial

DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.

• Free Trial
• From 49$

Dr.Fone by Wondershare is a comprehensive mobile device management toolkit that offers screen unlocking, data recovery, system repair, phone transfer, and WhatsApp management for both iOS and Android devices.

• Freemium