CoSupport AI
What is HubbleIQ?
HubbleIQ is an innovative AI-powered tech support platform that transforms how organizations handle IT support challenges. The system deploys autonomous agents that continuously monitor end-user connectivity, device performance, and application availability, providing real-time insights and automated issue resolution.
Through its comprehensive monitoring capabilities, HubbleIQ enables proactive problem detection and resolution, while empowering end-users with self-service options. The platform seamlessly integrates into existing workflows through SDK integration, making it an efficient solution for healthcare organizations, enterprises, and educational institutions seeking to optimize their technical support infrastructure.
Features
- End-User Connectivity: Advanced monitoring beyond traditional network analysis
- Application Availability: Real-time monitoring and notifications for cloud application performance
- Device Performance: AI-powered self-service resolution for connection issues
- SDK Integration: Seamless workflow integration capabilities
- Real-Time Mapping: Geographic visualization of network performance
- Remote Network Testing: Comprehensive remote connectivity analysis
Use Cases
- Healthcare and Remote Patient Monitoring
- Customer Experience Enhancement
- Employee Productivity Management
- Educational Institution Network Management
- Remote Workforce Support
- Digital Divide Resolution
FAQs
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How does HubbleIQ work?
HubbleIQ is an agent-based system that assesses the end user's local environment for issues affecting productivity and experience, such as poor WiFi, slow internet, device sluggishness, and application outages. When issues are discovered, users receive immediate assistance while IT teams get notifications for proper support. -
Does HubbleIQ offer a dashboard?
Yes, HubbleIQ for Business provides IT teams with a robust dashboard for managing and monitoring remote users' digital experiences, including network quality insights, device performance metrics, and application performance monitoring. -
What verticals do you have solutions for?
HubbleIQ serves distant users and workers across all industries, including enterprises, small businesses, schools, universities, banks, IT companies, telecommunications organizations, and retailers.
Related Queries
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HubbleIQ Uptime Monitor
Average Uptime
100%
Average Response Time
176.63 ms
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