Top AI tools for Customer Support Representative

SecondBrain.fyi offers custom AI chatbot solutions for businesses. Embed a custom GPT on your website to handle customer support, lead generation, and user engagement.

• Freemium
• From 19$

Friday is an AI-powered email assistant that helps users quickly create professional, grammatically correct emails. It offers features like tone customization and ready-made templates to improve communication efficiency.

• Free Trial

Neuradocs automates customer support by connecting your knowledge base to community channels like Slack and Discord, providing instant and accurate answers.

• Free Trial

Helpjuice is an AI-powered knowledge base software designed to streamline customer support and internal knowledge management. It offers features like AI search, customizable themes, and robust analytics.

• Paid
• From 120$

FlaiChat is a free AI-powered chat app that instantly translates text and voice messages, facilitating seamless communication across different languages.

• Free

Franz is a productivity tool that consolidates multiple messaging and chat services into a single, streamlined application, supporting major platforms like WhatsApp, Slack, Telegram, and more. Its features include multi-account management, workspaces, notifications, to-do integration, and team management, enhancing both personal and business communication.

• Freemium
• From 4$

Verse.ai is a powerful AI platform that automates SMS outreach and customer conversations at every point in the customer journey, helping businesses increase productivity and revenue.

• Contact for Pricing

Highlight AI integrates across your desktop applications, understanding screen content and audio to automate tasks, answer questions, and control apps hands-free.

• Contact for Pricing

Help Scout is a customer support platform designed to enhance team efficiency and customer satisfaction through features like a shared inbox, knowledge base, live chat, and integrated AI tools.

• Freemium
• From 50$

EmailCrafted is an AI-powered email writing platform that generates professional, personalized emails tailored to your brand voice and tone. It helps professionals save time while maintaining consistent communication across various business contexts.

• Usage Based

Todvob enables businesses to create custom AI chatbots trained on their data for seamless customer interaction, lead capture, and enhanced support across web and social platforms.

• Freemium
• From 19$

Yobi enables businesses to create and deploy tailored AI agents for automating tasks, enhancing customer service, and managing communications without technical expertise. It offers a complete AI ecosystem for inbound/outbound communication and internal workflows.

• Contact for Pricing

SpinDoc is an AI-powered chatbot designed to extract information from large technical documentation, enabling users to efficiently search across multiple documents and get accurate answers instantly.

• Freemium

iFlexSMS offers international bulk SMS marketing solutions with advanced features, enabling businesses to send promotional and transactional messages to over 150 countries, including the US, UK, Canada, and Australia.

• Contact for Pricing

Kommo is a messenger-based sales CRM designed to help businesses manage client conversations across multiple channels, automate workflows, and drive sales using AI features.

• Free Trial
• From 15$

CopyLess 2 is an advanced clipboard manager for Mac, designed to store, organize, and quickly retrieve up to 1000 clippings for enhanced productivity.

• Freemium

AskHandle enables users to build and deploy custom AI Agents trained on their specific data for tasks like customer support, marketing, and sales.

• Freemium
• From 15$

BuildBetter is a Product Success Platform that transforms customer and team interactions into actionable insights. It helps product teams save time and make better decisions by structuring and analyzing unstructured data.

• Usage Based
• From 8$

Kimiyi is a generative AI platform that enables users to create interactive digital human agents for customer support, sales, training, and more by training them with documents or URLs.

• Freemium
• From 29$

A comprehensive web-based tool that enables users to search, filter, and analyze YouTube video comments using AI-powered features. It offers advanced filtering, sentiment analysis, and export capabilities for better comment management.

• Contact for Pricing

Talksprout is an AI-powered widget and platform that simplifies customer feedback collection and analysis. It provides actionable insights to enhance customer satisfaction.

• Paid
• From 7$

MailReply uses AI to generate contextual email responses, saving you time and maintaining a professional tone. It's compatible with Windows and macOS.

• Paid
• From 19$

Botmagic provides a no-code platform for building, testing, and deploying powerful AI agents powered by LLMs like GPT-4 and Claude 2. Integrate agents easily into apps, websites, or messaging platforms.

• Freemium
• From 39$

Odin AI is a comprehensive platform designed to simplify and automate work processes using Generative AI. It offers a suite of tools for various business functions, enhancing productivity and efficiency.

• Paid
• From 50$

Smart Moderation is an AI-powered software designed for real-time comment management and moderation across various social media platforms and blogs. It automatically flags and hides inappropriate or unwanted comments.

• Free Trial
• From 99$

NikoHealth is a comprehensive cloud-based platform designed to automate processes, streamline workflows, and optimize revenue for home medical equipment (HME) and durable medical equipment (DME) providers.

• Contact for Pricing

Voxil AI offers a hassle-free solution to connect chatbots to a phone line, facilitating seamless customer service without the need for coding.

• Contact for Pricing
• API

MessageGuru centralizes customer communications from various platforms like Facebook, WhatsApp, and email into a single portal, using AI to extract contact details.

• Contact for Pricing

Cotgin CRM offers comprehensive CRM services with powerful features for support management, analytics, marketing automation, and data administration, designed to streamline business operations for organizations of any size.

• Freemium
• From 2$

PERSO.ai is an AI platform for generating videos with AI avatars, translating existing videos with AI dubbing and lip-sync, and integrating AI live chat.

• Freemium
• From 29$

Chatlify is an AI-powered chatbot designed to enhance customer engagement and support. It provides 24/7 availability, personalized recommendations, and seamless integration with existing business systems.

• Free Trial
• From 99$

iMenu360 delivers a commission-free online ordering platform empowering restaurants to boost sales, manage orders efficiently, and reduce third-party fees.

• Paid

ChatCat is an AI tool focused on enabling users to create chatbots without requiring coding knowledge, emphasizing accessible development.

• Contact for Pricing

ChatSMB provides AI-powered chat agents for websites, ensuring 24/7 customer engagement and lead generation. It combines AI chat with live chat capabilities for seamless customer interactions.

• Free Trial
• From 49$

DialBunny transforms your WordPress site into an intelligent call center, offering AI-assisted call management, automated responses, and seamless customer communications.

• Pay Once

AlertBox delivers state-of-the-art solutions for multi-channel marketing and mass communication, helping businesses efficiently promote, notify, and measure campaigns across SMS, email, voice, and digital platforms.

• Contact for Pricing

Chat Aid is an AI-powered knowledge search tool that integrates with workplace apps to provide instant answers to questions across all connected platforms, helping teams save time and increase productivity.

• Free Trial
• From 25$

YouMail is a leading AI-powered service designed to block robocalls, spam calls, and unwanted voicemail, offering advanced caller ID, virtual numbers, and voicemail-to-text solutions for personal and business users.

• Freemium

Sapio AI is an AI-powered tool designed to help users practice and refine essential communication skills through dialogue practice and personalized feedback.

• Other

Extendify empowers WordPress hosting providers to enhance customer experience and retention with AI-driven site creation, content generation, and support tools.

• Contact for Pricing

Herbie.AI is an advanced, multilingual conversational AI and voice assistant powered by generative AI. It provides unified support across 15+ channels for various industries, enhancing customer experience and employee productivity.

• Contact for Pricing

Outcast automatically repurposes your video and audio content into various new formats, including social media posts, articles, clips, and chatbots.

• Free Trial

Pagerly optimizes team scheduling and incident management within Slack. It offers seamless integrations, automated workflows, and robust features for DevOps, IT support, and customer service teams.

• Paid
• From 19$

Chat Outsource offers certified live chat agents and a secure, multilingual chat software to maximize customer satisfaction and increase sales for businesses across over 52 industries. Experience rapid response times, customizable solutions, and guaranteed lowest pricing starting at $99/month.

• Paid
• From 99$

Pager is an open source team chat platform enhanced with AI, designed to boost productivity by learning from discussions and helping teams easily find answers, context, and decisions within their chat history.

• Freemium
• From 7$

Rambox is a powerful workspace organizer that enables users to unify business and personal apps into a single, highly customizable interface, enhancing productivity and streamlining notification management.

• Freemium
• From 7$

Botsify is an omnichannel AI chatbot platform that enables businesses to automate customer support and sales across multiple channels including Website, WhatsApp, Facebook Messenger, Instagram, and Telegram.

• Freemium
• From 49$

Nutshell is a CRM platform combining sales, marketing, and engagement tools to help businesses grow. It offers features for contact and pipeline management, sales automation, email marketing, and more.

• Paid
• From 19$

Melu provides real human-operated live chat services for websites, ensuring 24/7 engagement, higher lead conversion, and enhanced customer experiences across various industries. Businesses can seamlessly integrate Melu's service to manage chats without chatbots, gaining a competitive edge and valuable customer insights.

• Contact for Pricing

Trillian delivers secure, cross-platform instant messaging solutions tailored for individuals, businesses, and healthcare, with support for HIPAA compliance and robust security features.

• Freemium