Context - AI-powered chat for your product documentation

Context AI-powered chat for your product documentation

What is Context?

Context revolutionizes technical documentation support by transforming existing knowledge bases into intelligent, automated support systems. The platform seamlessly integrates with various data sources, including websites, PDFs, GitHub repositories, wikis, and YouTube videos, to create comprehensive support solutions.

The system employs advanced GPT-4 technology to deliver precise, automated responses while maintaining source citations for verification. Through strategic implementation across websites, apps, Slack, and Discord, Context enables organizations to provide continuous support while gathering valuable user insights for documentation improvement.

Features

GPT-4 Integration: Powered by the most advanced LLM for technical question answering
Multi-source Import: Seamless integration of content from websites, PDFs, GitHub, wikis, and videos
Platform Integration: Easy installation on websites, apps, Slack, and Discord
Citation System: All responses include source references for verification
User Feedback: Response ranking system for continuous improvement
Team Collaboration: Shared workspace for entire teams
Preloaded FAQs: Customizable frequently asked questions
Analytics Dashboard: Track queries and assess user feedback

Use Cases

Automated technical support
Customer service automation
Documentation management
Knowledge base optimization
Team collaboration on support
Product documentation assistance
FAQ automation
Customer inquiry deflection

FAQs

How many query credits are included in different plans?

The Free plan includes 50 total credits, Base plan offers 250 credits/month, Growth plan provides 500 credits/month, and Pro plan includes 2,000 credits/month
What's the difference between GPT-3.5 and GPT-4 response credits?

GPT-3.5 responses cost 1 credit, while GPT-4 responses cost 20 credits per response
What types of data sources can be integrated?

Context can integrate with websites, PDFs, GitHub repositories, wikis, and YouTube videos