Top AI tools for Support Engineer

KubeHA automates Kubernetes alert analysis and remediation, leveraging GenAI to streamline recovery and improve operational efficiency. It reduces downtime and enhances system reliability.

• Free Trial

Atlas is an AI-powered customer support platform designed for startups, offering features like ticketing, chatbots, session recording, and a help center to enhance customer experience.

• Free Trial
• From 39$

DataQA is a Slack-native knowledge management app designed to help teams bookmark, tag, save, and retrieve important information directly within Slack, improving knowledge access and productivity.

• Freemium

Promptless is an AI teammate designed to automatically update customer-facing documentation like API docs, knowledge bases, and tutorials as your product evolves.

• Contact for Pricing

Mintlify provides a modern documentation platform that is beautiful, easy to maintain, and designed to convert users. It offers features like a web editor, AI assistance, and API playground.

• Freemium

CypherScribe is a no-code platform that converts data into fully functional, interactive web documentation in just 18 seconds. It offers customizable themes, AI-powered search, and comprehensive documentation features without requiring any coding expertise.

• Paid
• From 45$

New Dialogue is a private AI platform that offers ChatGPT-like services with contextual understanding of organizational content, enabling teams to chat with their operational knowledge and automate workflows.

• Free Trial
• From 99$

Supademo is an AI-powered platform that enables teams to create, personalize, and share interactive product demos for sales, onboarding, and customer success.

• Freemium
• From 27$

Paparazzi Docs automates user documentation creation and maintenance using an AI Technical Writer and automatic screenshot capturing, reducing costs and keeping guides up-to-date.

• Freemium
• From 170$

Struct is an AI-powered chat platform that combines real-time chat, thread-based conversations, and feed-based browsing, designed specifically for open source communities to improve knowledge sharing and discoverability.

• Usage Based
• From 30$

Answered.so is a comprehensive customer service platform that combines GPT-powered chatbots, knowledge base management, and intelligent search capabilities to resolve up to 70% of customer inquiries automatically.

• Freemium
• From 24$

OneDev delivers a powerful DevOps platform combining Git server functionality with integrated CI/CD pipelines, project management, and secure code workflows for efficient software development.

• Freemium
• From 6$

HelpHub is an AI-powered help solution that combines intelligent search, personalized content delivery, and user guidance tools to enhance product support and user experience.

• Contact for Pricing

DocsAI is an intelligent document management platform that enables users to train AI on their documents, chat with their content, and create custom chatbots for automated query resolution.

• Freemium
• From 9$

All Quiet is a lean incident management platform offering unlimited on-call scheduling, website monitoring, incident response, and status pages for startups and scaleups.

• Freemium
• From 5$

StatusPal offers a comprehensive, AI-powered incident communication platform with real-time notifications, automations, and multi-language support, ideal for transparent status reporting and proactive customer communications.

• Paid
• From 46$

Cronitor provides robust monitoring solutions for cron jobs, websites, APIs, and infrastructure heartbeats, helping teams detect failures quickly and ensure optimal system performance.

• Freemium
• From 2$

Skipper AI instantly transforms Slack conversations into detailed Jira tickets using AI, streamlining workflow and reducing context switching.

• Free Trial
• From 50$

Archbee is a comprehensive documentation platform that uses AI to provide instant answers, streamlining team collaboration and customer support.

• Freemium
• From 50$

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

Axosoft offers agile teams a robust platform for scrum project management, bug tracking, help desk, and integrated wiki solutions to streamline software development workflows.

• Contact for Pricing

Worknet provides dedicated AI agents to enhance customer support, success, and sales operations by automating interactions and assisting human teams.

• Contact for Pricing

Waypoint AI automates bug resolution, boosting support and engineering productivity by managing escalations with AI. It streamlines the process from intake to resolution, integrating with existing tools.

• Freemium

QuestGPT is an AI-powered platform that creates custom chatbots trained on your website content and documents, offering seamless customer support through an easily installable component.

• Freemium
• From 15$

Context is a sophisticated AI platform that transforms existing knowledge bases into automated 24/7 tech support bots, enabling efficient customer support automation with smart response systems.

• Freemium
• From 19$

Naverisk streamlines IT service delivery with integrated remote monitoring, service desk, PSA, and data protection solutions, empowering MSPs and IT professionals to enhance efficiency and reduce costs.

• Paid
• From 110$

Copalot is an AI-powered customer support solution that combines custom ChatGPT capabilities with video FAQs to reduce customer interaction costs and improve support efficiency.

• Freemium

Appsmith is an open-source low-code platform that accelerates the development of custom internal applications, offering speed, security, and extensive customization options.

• Freemium
• From 15$

RLAMA is a local, offline-first document question-answering tool using RAG systems. It connects to local Ollama models, supporting various document formats for secure, private knowledge interaction

• Freemium