Top AI tools for Support Engineer

Promptless is an AI teammate designed to automatically update customer-facing documentation like API docs, knowledge bases, and tutorials as your product evolves.

• Contact for Pricing

CypherScribe is a no-code platform that converts data into fully functional, interactive web documentation in just 18 seconds. It offers customizable themes, AI-powered search, and comprehensive documentation features without requiring any coding expertise.

• Paid
• From 45$

Mintlify provides a modern documentation platform that is beautiful, easy to maintain, and designed to convert users. It offers features like a web editor, AI assistance, and API playground.

• Freemium

Naverisk streamlines IT service delivery with integrated remote monitoring, service desk, PSA, and data protection solutions, empowering MSPs and IT professionals to enhance efficiency and reduce costs.

• Paid
• From 110$

rsyslog is a high-performance, flexible logging solution designed for rapid log processing, secure storage, and streamlined management across diverse platforms, including containerized and cloud environments.

• Free Trial

Atlas is an AI-powered customer support platform designed for startups, offering features like ticketing, chatbots, session recording, and a help center to enhance customer experience.

• Free Trial
• From 39$

HelpHub is an AI-powered help solution that combines intelligent search, personalized content delivery, and user guidance tools to enhance product support and user experience.

• Contact for Pricing

Cronitor provides robust monitoring solutions for cron jobs, websites, APIs, and infrastructure heartbeats, helping teams detect failures quickly and ensure optimal system performance.

• Freemium
• From 2$

OneDev delivers a powerful DevOps platform combining Git server functionality with integrated CI/CD pipelines, project management, and secure code workflows for efficient software development.

• Freemium
• From 6$

Context is a sophisticated AI platform that transforms existing knowledge bases into automated 24/7 tech support bots, enabling efficient customer support automation with smart response systems.

• Freemium
• From 19$

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

Archbee is a comprehensive documentation platform that uses AI to provide instant answers, streamlining team collaboration and customer support.

• Freemium
• From 50$

DataQA is a Slack-native knowledge management app designed to help teams bookmark, tag, save, and retrieve important information directly within Slack, improving knowledge access and productivity.

• Freemium

Struct is an AI-powered chat platform that combines real-time chat, thread-based conversations, and feed-based browsing, designed specifically for open source communities to improve knowledge sharing and discoverability.

• Usage Based
• From 30$

DocsAI is an intelligent document management platform that enables users to train AI on their documents, chat with their content, and create custom chatbots for automated query resolution.

• Freemium
• From 9$

Loggl provides real-time event tracking, user insights, and push notifications, empowering businesses to make data-driven decisions swiftly and easily.

• Freemium
• From 16$

Supademo is an AI-powered platform that enables teams to create, personalize, and share interactive product demos for sales, onboarding, and customer success.

• Freemium
• From 27$

Waypoint AI automates bug resolution, boosting support and engineering productivity by managing escalations with AI. It streamlines the process from intake to resolution, integrating with existing tools.

• Freemium

Axosoft offers agile teams a robust platform for scrum project management, bug tracking, help desk, and integrated wiki solutions to streamline software development workflows.

• Contact for Pricing

PagerTree streamlines on-call scheduling and automated alerting, helping teams respond faster to incidents with centralized notifications, integrations, and robust analytics.

• Freemium

Skipper AI instantly transforms Slack conversations into detailed Jira tickets using AI, streamlining workflow and reducing context switching.

• Free Trial
• From 50$

QuestGPT is an AI-powered platform that creates custom chatbots trained on your website content and documents, offering seamless customer support through an easily installable component.

• Freemium
• From 15$

KubeHA automates Kubernetes alert analysis and remediation, leveraging GenAI to streamline recovery and improve operational efficiency. It reduces downtime and enhances system reliability.

• Free Trial

StatusPal offers a comprehensive, AI-powered incident communication platform with real-time notifications, automations, and multi-language support, ideal for transparent status reporting and proactive customer communications.

• Paid
• From 46$

All Quiet is a lean incident management platform offering unlimited on-call scheduling, website monitoring, incident response, and status pages for startups and scaleups.

• Freemium
• From 5$

LogViewPlus is a powerful tool designed for quick and efficient log file analysis, offering on-demand parsing, complex filtering, networking support, and visual reporting to help users extract valuable insights from log data.

• Other

Teampass is an open-source, collaborative password management solution designed for secure sharing and organization of credentials among team members.

• Free

Copalot is an AI-powered customer support solution that combines custom ChatGPT capabilities with video FAQs to reduce customer interaction costs and improve support efficiency.

• Freemium

UnifyStack streamlines cloud operations management, enabling teams to swiftly identify root causes, eliminate tribal knowledge, and optimize operational workflows.

• Free Trial

RLAMA is a local, offline-first document question-answering tool using RAG systems. It connects to local Ollama models, supporting various document formats for secure, private knowledge interaction

• Freemium

Worknet provides dedicated AI agents to enhance customer support, success, and sales operations by automating interactions and assisting human teams.

• Contact for Pricing

Answered.so is a comprehensive customer service platform that combines GPT-powered chatbots, knowledge base management, and intelligent search capabilities to resolve up to 70% of customer inquiries automatically.

• Freemium
• From 24$

New Dialogue is a private AI platform that offers ChatGPT-like services with contextual understanding of organizational content, enabling teams to chat with their operational knowledge and automate workflows.

• Free Trial
• From 99$

Appsmith is an open-source low-code platform that accelerates the development of custom internal applications, offering speed, security, and extensive customization options.

• Freemium
• From 15$

Paparazzi Docs automates user documentation creation and maintenance using an AI Technical Writer and automatic screenshot capturing, reducing costs and keeping guides up-to-date.

• Freemium
• From 170$