Answered.so - AI-Powered customer service with human expertise

Answered.so AI-Powered customer service with human expertise

What is Answered.so?

Answered.so is a versatile customer service platform that integrates GPT-powered chatbot technology with comprehensive knowledge base management. The platform enables businesses to train AI chatbots using existing documentation, websites, and files, providing instant, human-like responses to customer inquiries in over 80 languages.

The platform features a centralized HelpHub widget, seamless live chat integration with major services, and an intelligent search bar for quick access to information. Companies can create and manage knowledge base portals and SEO-optimized blogs, while maintaining secure data encryption and protecting customer information.

Features

GPT Chatbot: Train AI on company documents for instant customer support
HelpHub Widget: Centralized access to knowledge base, FAQs, and support
Live Chat Integration: Seamless connection with major chat service providers
Intelligent Search: Lightning-fast document and article search functionality
Knowledge Base Management: Easy creation and maintenance of support documentation
Multi-language Support: Compatible with 80+ languages
Data Security: Encrypted data protection without GPT model training
Analytics: Detailed user information collection and conversation tracking

Use Cases

Customer support automation
Technical documentation management
Company knowledge base creation
Corporate blog management
Self-service customer assistance
Multi-language customer support
Website search optimization
Customer inquiry routing

FAQs

How many languages does the platform support?

The platform supports over 80 languages, allowing businesses to connect with customers in their native language regardless of the original data language.
Can I integrate the platform with existing chat services?

Yes, Answered.so integrates with major chat services including Crisp, Intercom, Hubspot, Zendesk, and more.
What types of content can I use to train the chatbot?

You can train the chatbot using knowledge base articles, websites, files, and text content, with automatic learning from newly published content.