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Answered.so
AI-Powered customer service with human expertise

Answered.so
Freemium
From 24$

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What is Answered.so?

Answered.so is a versatile customer service platform that integrates GPT-powered chatbot technology with comprehensive knowledge base management. The platform enables businesses to train AI chatbots using existing documentation, websites, and files, providing instant, human-like responses to customer inquiries in over 80 languages.

The platform features a centralized HelpHub widget, seamless live chat integration with major services, and an intelligent search bar for quick access to information. Companies can create and manage knowledge base portals and SEO-optimized blogs, while maintaining secure data encryption and protecting customer information.

Features

  • GPT Chatbot: Train AI on company documents for instant customer support
  • HelpHub Widget: Centralized access to knowledge base, FAQs, and support
  • Live Chat Integration: Seamless connection with major chat service providers
  • Intelligent Search: Lightning-fast document and article search functionality
  • Knowledge Base Management: Easy creation and maintenance of support documentation
  • Multi-language Support: Compatible with 80+ languages
  • Data Security: Encrypted data protection without GPT model training
  • Analytics: Detailed user information collection and conversation tracking

Use Cases

  • Customer support automation
  • Technical documentation management
  • Company knowledge base creation
  • Corporate blog management
  • Self-service customer assistance
  • Multi-language customer support
  • Website search optimization
  • Customer inquiry routing

FAQs

  • How many languages does the platform support?
    The platform supports over 80 languages, allowing businesses to connect with customers in their native language regardless of the original data language.
  • Can I integrate the platform with existing chat services?
    Yes, Answered.so integrates with major chat services including Crisp, Intercom, Hubspot, Zendesk, and more.
  • What types of content can I use to train the chatbot?
    You can train the chatbot using knowledge base articles, websites, files, and text content, with automatic learning from newly published content.

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