Answerly - AI Customer Support For your Business

Answerly AI Customer Support For your Business

Paid

From 19$

Home: https://answerly.io

#Customer Engagement
#Knowledge Base
#Website Integration
#WhatsApp
#Customization
#team collaboration

Visit Answerly

What is Answerly?

Answerly provides a comprehensive AI-based chatbot solution to revolutionize customer engagement. It can be seamlessly integrated into websites and WhatsApp, providing instant and personalized support. The platform features a Knowledge Hub for easy training, ensuring accurate and relevant responses to customer inquiries. Answerly is designed for businesses to enhance customer interactions and streamline support processes.

The chatbot's appearance and behavior can be fully customized to match a website's branding. Answerly also offers features such as conversation history, contact form integration, and the ability to share the chatbot via direct links and QR codes. The system offers robust capabilities like importing existing knowledge bases, handling documents/PDFs for training, workspace collaboration, and advanced features like CNAME, webhooks, and a Chatbot SDK for extended functionalities.

Features

Knowledge Hub: Centralized location to train the chatbot with business-specific information.
Website Embedding: Seamlessly integrate the chatbot into your website.
WhatsApp Integration: Connect the chatbot to WhatsApp for broader reach.
Conversation History: Monitor all interactions between customers and the AI assistant.
Customizable Widget: Adjust the chatbot's appearance to match your brand.
Contact Form: Enable users to contact you via email.
AI Assistant Customization: Personalize the chatbot's name and personality.
Content Discovery: Analyzes the Knowledge Hub to generate new questions.
Link & QR Code Sharing: Share direct access to the chatbot.
Workspace Collaboration: Allows teams to manage and improve the chatbot.
CNAME: Personalize the domain of your Chatbot links.
Webhooks: Trigger custom actions based on specific events.
Chatbot SDK: Adapt the widget and unlock limitless possibilities.

Use Cases

Providing instant customer support on a website.
Answering frequently asked questions about products or services.
Handling customer inquiries via WhatsApp.
Improving customer engagement through personalized interactions.
Gathering customer feedback through a contact form.
Managing customer support workflows within a team.

FAQs

How do I train my AI assistant?

You can train your AI assistant using the Knowledge Hub. Simply input the necessary information about your business, and the chatbot will learn and adapt.
Can I customize the appearance of my chatbot?

Yes, you can customize the look and feel of your chatbot to match your website's design and branding.
Can I integrate with other platforms?

Yes, You can take control of your widget's functionality by utilizing webhooks, enabling you to trigger custom actions based on specific events.